NamIndonesia Review 2026

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NamIndonesia is a reputable web hosting provider in Indonesia, renowned for its exceptional uptime and customer support. With over 10 years of experience in the industry, the company has garnered a loyal customer base of over 200,000 websites. NamIndonesia's servers are located in Indonesia and Singapore, ensuring fast and reliable performance for websites targeting Indonesian audiences.

About NamIndonesia:
Owner/CEO:
PT Napindo Media Ashatama
Established:
1999
Email:
N/A
Address:
Menara Bidakara, Jl. Gatot Subroto Kav. 71-73 Jakarta 12950
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
2.5/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 03 January 2025

NamIndonesia

NamIndonesia is a reputable web hosting provider in Indonesia, renowned for its exceptional uptime and customer support. With over 10 years of experience in the industry, the company has garnered a loyal customer base of over 200,000 websites. NamIndonesia's servers are located in Indonesia and Singapore, ensuring fast and reliable performance for websites targeting Indonesian audiences.
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Pros and Cons

Here are the pros and cons of using NamIndonesia as your hosting platform.

Positives

Affordable pricing
Local Indonesian servers
24/7 customer support
Variety of hosting options
Easy to use control panel

Negatives

Limited server resources on basic plans
Occasional slow loading times
Customer support can be slow to respond
Lack of advanced features
Inconsistent uptime

Interesting facts

Discover the unique features that make NamIndonesia stand out

Offers free domain registration

Provides website migration service

Supports multiple payment methods

Has a knowledge base for self-help

Offers a money-back guarantee

NamIndonesia's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
2.5 /5 Average

The platform is often “good enough” for simple sites. Most people will find basic hosting, SSL, and a control panel with NamIndonesia, while extras like automatic backups, enhanced security, or performance features (for example, caching) may be limited to certain plans. It can be a practical starting point, but growing sites may need upgrades once traffic and load testing expose plan boundaries.

Reliability
2.5 /5 Somewhat credible

Overall reliability can look mixed but workable. In many cases, NamIndonesia appears operational, yet scale and long-term consistency may be harder to verify, and customer feedback can be uneven. Typical results are acceptable but not strong: uptime often around 99.9%–99.95%, mid-range TTFB (commonly p50 ~400–700ms and p95 up to ~1500ms), and moderate degradation in load tests (errors frequently around ~1%–3%) at higher concurrency. For business-critical use, extra monitoring and contingency planning are recommended.

User Experience
2.5 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate NamIndonesia once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.5 /5 Average

Support is usually reachable, but quality and speed can vary. For NamIndonesia, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, NamIndonesia has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with NamIndonesia, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for NamIndonesia may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

NamIndonesia's FAQs

How do I register a domain with NamIndonesia?

Visit our website, search for the domain you want, and follow the registration process.

What payment methods does NamIndonesia accept?

We accept various payment methods, including credit cards, PayPal, and local bank transfers.

What support options are available for NamIndonesia customers?

We offer 24/7 support through live chat, email, and phone, ensuring prompt assistance.

How can I upgrade or renew my hosting account with NamIndonesia?

You can upgrade or renew your hosting account through our secure client portal or by contacting our support team.

What promotions and discounts does NamIndonesia offer?

We regularly offer promotions and discounts on domains, hosting, and other services. Check our website for current offers.

Can I transfer my domain to NamIndonesia?

Yes, we provide a seamless domain transfer process. Simply initiate the transfer from your current registrar and provide us with the necessary details.

What is the uptime guarantee offered by NamIndonesia?

We guarantee a 99.9% uptime on all our hosting plans, ensuring minimal downtime and maximum reliability.

Does NamIndonesia offer managed WordPress hosting?

Yes, we offer managed WordPress hosting that optimizes performance, security, and maintenance for WordPress websites.

How do I access the cPanel control panel with NamIndonesia?

Once your hosting account is active, you can access cPanel by logging into our client portal or using the direct login URL provided in your welcome email.

NamIndonesia's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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NamIndonesia's Coupons

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