User reviews (1526)

Despite being relatively new to the web hosting space, NameHero has already made an indelible mark with its laser focus on website speed. They bring youthful energy, efficiency, and a whole lot of enthusiasm to their services, making them one of the fastest-growing web hosting companies globally.

Servers Locations:
  • Sydney
  • Paris
  • Amsterdam
  • Kansas City
    Kansas City
  • Lansing
Servers Locations: 5
  • Sydney
  • Paris
  • Amsterdam
  • Kansas City
    Kansas City
  • Lansing
Customer Support: 0
No live chat
United States
United States Accepted
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 07 June 2024

Review 2024

NameHero: A Comprehensive Website Hosting Review

Introduction: NameHero is a reputable web hosting provider offering a range of hosting solutions for businesses and individuals. This review will evaluate NameHero's offerings in terms of pricing, ease of use, performance, security, and customer support.

Pricing and Plans: NameHero offers a variety of hosting plans to meet diverse needs and budgets. Shared hosting plans start from $2.99/month, VPS plans from $19.99/month, and dedicated servers from $129.99/month. Each plan comes with a range of features and resources, ensuring you have the right setup for your website's requirements.

Ease of Use: NameHero's user interface is intuitive and beginner-friendly. The cPanel control panel provides easy access to essential website management tools and settings. Additionally, NameHero offers a knowledge base and video tutorials to guide users through various processes.

Performance: NameHero utilizes advanced hardware and network infrastructure to deliver high-performance hosting. The servers employ SSD storage, Cloudflare CDN, and LiteSpeed web server, which contribute to fast website loading times and improved user experience.

Security: NameHero takes security seriously by implementing multiple layers of protection. The company employs SSL certificates, firewalls, and anti-malware software to safeguard websites and customer data. Regular security updates and patching further enhance the security of your hosting environment.

Customer Support: NameHero's customer support team is available 24/7 via live chat, phone, and email. The team is knowledgeable and responsive, providing prompt assistance with any queries or technical issues. Additionally, NameHero offers a comprehensive knowledge base and online forums where users can find answers and connect with other customers.

Pros: * Competitive pricing * Beginner-friendly interface * High-performance hosting * Robust security features * Excellent customer support

Cons: * Limited upgrade options for shared hosting plans * Not the most extensive feature-set compared to some competitors

Conclusion: NameHero is a reliable and affordable web hosting provider that offers a range of plans to suit different needs. Its user-friendly interface, high performance, and comprehensive security measures make it a solid choice for both beginners and experienced website owners. While the upgrade options for shared hosting could be improved, NameHero's excellent customer support and value for money make it a top contender in the web hosting market.

Despite being relatively new to the web hosting space, NameHero has already made an indelible mark with its laser focus on website speed. They bring youthful energy, efficiency, and a whole lot of enthusiasm to their services, making them one of the fastest-growing web hosting companies globally.

Visit Site's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.9 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact..'s feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.3 Mostly credible - consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.1 Excellent - Extremely Easy to Use: is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.1 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.7 Good discount - offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using as your hosting platform.


  • LiteSpeed powered websites(faster than Apache and Nginx)
  • Free SSL certificates for all plans
  • JetBackup automated daily backup system
  • Free domain registration for 1 year
  • 30-day money-back guarantee
  • HTTP/3 support for faster load times
  • Unlimited SSD storage(and unlimited NVMe storage on Turbo plans)
  • HeroBuilder drag and drop website builder
  • Cloudflare integration


  • Daily backups last only 24 hours
  • Limited data centers(U.S and Netherlands only)
  • Not the cheapest host in the market

Frequently Asked Questions(FAQ)

How do I register a domain name with NameHero?

You can register a domain name through our website by searching for your desired domain name, selecting the appropriate extension, and completing the checkout process.

What payment methods do you accept?

We accept all major credit cards, PayPal, Bitcoin, and various other payment options.

How do I get support for my website or domain?

We provide 24/7/365 support via live chat, phone, and email. Our team of experts is available to assist you with any issues or questions you may have.

Do you offer any promotions or discounts on your services?

Yes, we regularly offer promotions and discounts on our website and through our social media channels. Be sure to check our promotions page or follow us on social media to stay informed about current offers.

What are the benefits of using NameHero for my website?

NameHero provides a range of benefits, including: ultra-fast servers, free SSL certificates, unlimited email accounts, a user-friendly control panel, and excellent customer support.

How do I transfer my website to NameHero?

We make it easy to transfer your website to NameHero. Our migration experts will assist you with the process and ensure a smooth transition.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee. This means that your website will be available to your visitors almost all the time.

Do you provide any SEO tools or services?

Yes, we offer a range of SEO tools and services to help you optimize your website and improve your rankings in search results.

What is your refund policy?

We offer a 30-day money-back guarantee on all our hosting plans. This means that you can try our services risk-free and get a full refund if you're not satisfied.

Latest user reviews

Siméon seth
• 2 days ago
I was struggling for more than 3 days with an error "PDO not found" while it was enable as extension. fourtunantly for me, @Abhilash R help me to solve the issue... Thanks a lot Abhilash R for your support
sal virji
• 2 days ago
The team at Name Hero is always quick to help resolve any requirements or hiccups one may have. Keep up the excellent work.
Pat Van Buskirk
• 2 days ago
Agents helped me solve a problem that wasn't due to Name Hero but due to our hardware with Starlink. Very much appreciate everything they did!
Elite Action
• 2 days ago
I had a fantastic experience with Abhilash R from NameHero’s support team. His expertise and quick responses made resolving my reseller hosting issues a breeze. Professional, efficient, and incredibly helpful—Abhilash truly went above and beyond. Highly recommended!
Ruben Rafael Madeira Parada
• 2 days ago
When the renewal happened, I was not able to modify it's length. I would have prefered to be able to change it to 1 or 2 years instead of the originally selected 3 years.
Benstephen Ashie
• 2 days ago
Anju P from the Namehero affiliate support team is amazing. She was accommodating and resolved my affiliate issues quickly. Her professionalism and kindness made my experience great. I highly recommend Namehero affiliates because of Anju's excellent support.
Steve M
• 2 days ago
Resolved the technical issue promptly and efficiently. Very impressed with the service.
• 2 days ago
Great help! resolved my issue with dns setting
Ray White
• 2 days ago
As always NameHero is always my Hero.Outstanding fast customer service.
Mihai Dafinoiu
• 2 days ago
Not bad. But it took 20 emails and 4 days to resolve the issue.

Payment method

American Express
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