Author:
Pimploy Sinakorn
Last updated: 21 August 2025
Lunarpages
Lunarpages, established in 1998, is a well-respected web hosting company known for its reliability, customer support, and affordability. With over 25 years in the industry, Lunarpages has amassed a loyal customer base who appreciate their consistently high-quality services. According to online reviews and ratings, Lunarpages consistently receives praise for its fast and efficient hosting, as well as its knowledgeable and responsive customer support team.
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Lunarpages's rating: Bad hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
We found many complaints about the service and quality of this provider. Therefore, we decided to rank this hosting provider as "Bad".
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 2 | Below average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Lunarpages's feature is basic but functional. It provides some value to the user, but it could be improved. |
| Reliability | 1 | Not very credible - Lunarpages occasionally fails to meet its promises or deliver on time. They have had some issues with customer service, but they are generally responsive to customer complaints. |
| User Friendly | 2 | Below average - Lunarpages is somewhat difficult to navigate and use. Users may have some trouble finding the information they need or completing tasks. |
| Support | 1 | Poor - The support service is extremely poor. There is no user manual, FAQ page, or helpdesk. The support time is long and there is no live chat with customers. The service does not support multiple languages. |
| Price | 1.5 | Somewhat expensive - The pricing of Lunarpages is expensive. It is slightly higher than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2 | Small discount - Lunarpages offers infrequent promotions. Their promotions are not very attractive and have limited reach. There are few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is somewhat limited. They do not offer many rewards programs, loyalty programs, discounts, or special offers. |
| Other Factors | 1 | Poor - The number of customers is extremely low, and the partner reviews are overwhelmingly negative. The company's revenue is also very low. |
Pros and Cons
Here are the pros and cons of using Lunarpages as your hosting platform.
Positives
- Variety of hosting plans
- Scalable resources
- 24/7 customer support
- Free domain registration
- User-friendly control panel
Negatives
- Inconsistent uptime
- Slow server speeds
- Outdated technology
- Poor customer service
- Hidden fees
Interesting facts
Established in 1998
Offers both Linux and Windows hosting
Provides reseller hosting options
Has a knowledge base for self-help
Offers a money-back guarantee
Lunarpages's FAQs
Lunarpages's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
