Review KrystalHost 2024
Krystal Hosting has been making a name for itself in the web hosting world, but how does it stack up for seasoned pros like us? Let's dive into the details and see if Krystal lives up to the hype.
Hosting Plans & Pricing: Krystal offers a focused range of hosting options, ditching the overwhelming "57 varieties" approach. You'll find solid Shared, Reseller, VPS, and Managed WordPress hosting. The pricing is competitive, particularly for the UK-based servers they utilize. While not dirt-cheap, they fall into the "value for money" category, especially considering their performance (more on that below).
Ease of Use: Krystal uses cPanel, a familiar friend for most experienced users. While some newer control panels boast sleek interfaces, there's something to be said for the tried-and-true functionality of cPanel. Everything is where you expect it to be, making site management a breeze.
Performance & Server Speed: This is where Krystal truly shines. They boast impressive uptime, consistently exceeding their 99.99% guarantee. Server speeds are also excellent, thanks in part to their use of LiteSpeed web servers and NVMe SSD storage. If you're catering to a global audience, their UK-based servers might not be ideal for everyone, but for European audiences and beyond, the performance is top-notch.
Security: Krystal takes security seriously, offering free SSL certificates, daily backups, and malware scanning. They also provide server-level firewalls and DDoS protection, giving you that extra peace of mind.
Customer Support: Krystal prides itself on its UK-based support team, and it shows. Their response times are quick, and the support staff we interacted with were knowledgeable and genuinely helpful. They offer 24/7 support via live chat and a ticketing system, catering to different communication preferences.
Data Centers: As mentioned earlier, Krystal's data centers are currently located solely in the UK. This is something to consider if your target audience is primarily in other regions. However, their commitment to green energy and use of renewable sources in their data centers is a definite plus.
Final Verdict:
Krystal Hosting is a strong contender for experienced users. Their focus on performance, robust security features, and excellent customer support are major plus points. While the UK-only data centers might be a drawback for some, their competitive pricing and commitment to quality make them worth serious consideration.
KrystalHost's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 4.5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. KrystalHost's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
Reliability | 4.6 | Trustworthy - KrystalHost is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
User Friendly | 4.4 | Excellent - Extremely Easy to Use: KrystalHost is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
Support | 4.7 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
Price | 4.3 | Very affordable - The pricing of KrystalHost is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
Promotion | 4 | Good discount - KrystalHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
Other Factors | 4.5 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using KrystalHost as your hosting platform.
Positives
- Fast and reliable internet speeds
- Affordable prices
- 24/7 customer support
- Wide variety of plans to choose from
- No contracts or hidden fees
Negatives
- Limited availability in some areas
- Occasional outages
- Some customers have reported slow speeds during peak hours