Review Keen Host 2024
Keen Host Review: A Deeper Dive for Experienced Users
Keen Host has been making a name for itself in the hosting world, but how does it hold up under the scrutiny of experienced users like webmasters and system administrators? Let's delve beyond the surface and explore what Keen Host truly offers.
Hosting Plans and Pricing: Keen Host offers a decent range of hosting plans, from shared hosting to VPS and dedicated servers, catering to various project needs. While their shared hosting plans are competitively priced, especially for entry-level packages, more demanding users might find the resources allocated to higher-tier shared plans somewhat limiting compared to competitors. The VPS and dedicated server offerings, however, are where Keen Host shines, with a strong emphasis on customization and scalability, allowing for fine-tuning to match specific project requirements.
Ease of Use: While Keen Host does provide a user-friendly control panel (specify which one, cPanel, Plesk, etc.), experienced users might find the interface somewhat simplistic. This isn't necessarily a drawback, as it keeps things straightforward, but those accustomed to more feature-rich panels might yearn for additional control options readily accessible. That said, server management remains relatively easy, and common tasks like setting up cron jobs or managing databases are well-documented and straightforward.
Performance and Server Speed: This is where Keen Host truly aims to impress. Their infrastructure boasts high-performance SSD storage and (mention if they specify the type of processors used, e.g., Intel Xeon, AMD EPYC) processors, resulting in fast loading times and smooth website operation. They also offer a content delivery network (CDN) integration option, further enhancing website speed for geographically diverse audiences.
Security: Keen Host takes security seriously. They provide free SSL certificates with all their plans, ensuring data encryption and boosting SEO rankings. Additionally, they offer regular malware scanning and server backups, contributing to a secure hosting environment. However, more advanced security features like firewalls or intrusion detection systems may require opting for higher-tier plans or additional paid add-ons.
Customer Support: Keen Host provides 24/7 customer support through various channels, including live chat, email, and phone. While their response times are generally good, the expertise of the support staff can sometimes feel inconsistent. Basic inquiries are handled efficiently, but more technical issues might require escalation to higher-tier support, which could lead to slightly longer resolution times.
Data Centers: Information about the location and specifications of Keen Host's data centers is crucial for experienced users. Transparency regarding the infrastructure's geographic location, redundancy measures, and security certifications would build further trust and allow for informed decision-making.
Final Verdict: Keen Host is a solid contender in the hosting arena, particularly for experienced users seeking robust VPS and dedicated server solutions with a focus on performance and scalability. However, transparency regarding their data center infrastructure and a more consistent level of technical support expertise would further solidify their standing among seasoned web professionals.
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Keen Host's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 2.5 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Keen Host's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 2.5 | Somewhat credible - Keen Host generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
| Price | 2.5 | Fair value for money - The pricing of Keen Host is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - Keen Host offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Keen Host as your hosting platform.
Positives
- Reliable servers with 99.9% uptime guarantee
- Excellent customer support 24/7 via live chat, email, and phone
- Wide range of hosting plans to fit various needs
- Free website builder with easy-to-use templates
- Unmetered bandwidth for most plans
Negatives
- Prices slightly higher than some competitors
- Limited number of data centers
