JustHost Review

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User reviews (219)

JustHost is a web hosting brand owned by Newfold Digital (formally Endurance International). They offer a standard selection of Linux-based web hosting solutions from shared hosting to VPS, though they focus on marketing their shared hosting solution (which is what most website owners need and want).


About JustHost:
Owner/CEO:
Matthew Gruchy
Established:
2008
Phone:
888-755-7585
Address:
1500 N Priest Dr Ste 200, Tempe, Arizona, 85281, United States.
Servers Locations:
  • United States
    United States
Servers Locations: 1
  • United States
    United States
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
3/5
Questionable Hosting Provider
by Trust Host Review
Features: Good
Reliability: Somewhat credible
User Friendly: Good
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
John Macbright
Author: John Macbright Last updated: 30 August 2024

Review JustHost 2024

JustHost Review: A Deep Dive for Seasoned Pros

JustHost, a name often appearing on "budget-friendly" hosting lists, warrants a closer look for experienced users seeking value. While their marketing targets beginners, let's dissect their offerings through the lens of webmasters, system admins, and seasoned developers.

Hosting Plans and Pricing: Simplicity seems to be the name of the game. Shared hosting, their primary offering, comes in three tiers with escalating resource allocations. While this straightforward approach might appeal to some, veterans accustomed to fine-grained control over server configurations might find it limiting. VPS and dedicated server options are conspicuously absent, raising immediate concerns for projects demanding high performance or specialized setups.

Ease of Use: JustHost relies heavily on cPanel, a familiar and generally user-friendly control panel. However, the overall experience is marred by upselling tactics throughout the onboarding and management interfaces. Seasoned users will likely find these constant nudges towards add-ons and upgrades more annoying than helpful.

Performance and Server Speed: While JustHost advertises "unlimited" resources, experienced users know this is a marketing tactic, not a technical reality. Actual performance can fluctuate, and limitations in shared hosting environments are to be expected, especially during peak hours. The lack of transparency regarding server specifications and data center locations raises further concerns for those prioritizing speed and reliability.

Security: JustHost provides basic security features like free SSL certificates and a firewall. However, advanced security measures, crucial for mission-critical sites and sensitive data, are either absent or come at an additional cost. The lack of proactive server-side security hardening is a significant drawback for experienced users accustomed to more robust protection.

Customer Support: While JustHost offers 24/7 support, the quality can be inconsistent. Initial responses often rely on canned solutions, requiring escalation to reach personnel with the technical expertise to address complex issues.

Final Verdict: JustHost might be a viable starting point for absolute beginners, but for experienced users seeking control, transparency, and high performance, it falls short. The lack of advanced hosting options, relentless upselling, and average performance make it difficult to recommend over other providers offering better value and features geared towards seasoned professionals.

JustHost

JustHost is a web hosting brand owned by Newfold Digital (formally Endurance International). They offer a standard selection of Linux-based web hosting solutions from shared hosting to VPS, though they focus on marketing their shared hosting solution (which is what most website owners need and want).

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JustHost's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 3.5 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. JustHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3 Mostly credible - JustHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: JustHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 3 Fair value for money - The pricing of JustHost is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - JustHost offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using JustHost as your hosting platform.

Positives

  • Offers a relatively solid uptime, averaging at 99.95%.
  • Offers affordable pricing for multi-year contracts.
  • JustHost’s website and cPanel are easy to navigate.
  • Customer support around the clock.
  • A lot of free extras such as a domain name registration, unlimited storage, email accounts, and data transfer.
  • Well-rounded suite of shared, VPS, and dedicated services.

Negatives

  • Some reviews mention that JustHost has limited features compared to other hosting services.
  • JustHost has been reported to use upselling tactics.
  • JustHost does not offer Windows-based hosting.
  • To avail the discounted rates, a three-year contract paid upfront is required.

Interesting facts

30 Day Money Back Guarantee.
Easy-to-use website builder
Dependable, 24/7 customer service.
Terrific uptime in testing.
No cloud, reseller, or WordPress-specific hosting
Not all plans have month-to-month plan options

JustHost's FAQs

What is JustHost's uptime guarantee?

JustHost guarantees 99.99% uptime, ensuring your website is accessible and responsive 24/7.

How can I register a domain with JustHost?

Visit our website and enter the desired domain name into the search bar. Choose a suffix (.com, .net, etc.), select a registration period, and follow the checkout process.

What payment methods does JustHost accept?

JustHost accepts various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and select gift cards.

What level of technical support does JustHost provide?

JustHost offers 24/7 live chat, phone, and email support from a team of experienced professionals. They assist with a wide range of technical issues and website management tasks.

What do previous customers say about JustHost?

JustHost has a positive reputation among users, with numerous positive reviews on Trustpilot and other platforms. Customers commend their reliability, ease of use, and excellent customer support.

Does JustHost offer any promotions or discounts?

Yes, JustHost frequently offers exclusive discounts and promotional codes on their website and through partner channels. Keep an eye on their social media and email newsletter for the latest offers.

What is the cost of JustHost's hosting plans?

JustHost's hosting plans start at an affordable monthly rate. The exact cost depends on the plan you choose and the duration of your registration period.

Can I easily manage my website with JustHost?

Yes, JustHost provides a user-friendly control panel that makes it simple to manage your domain, files, emails, and other website settings. No coding knowledge is required.

Is JustHost suitable for beginners?

Absolutely. JustHost is designed to be beginner-friendly with simple setup processes, intuitive interfaces, and comprehensive support resources.

What security measures does JustHost implement?

JustHost employs robust security protocols, including SSL certificates, malware scanning, and regular server updates. Your website and data are protected against potential threats.

Latest user reviews

David
• 4 months ago
Very helpful. Most efficient and knowledgeable. Got to the solutions seemingly effortlessly
Venkat
• 5 months ago
My website was down. Sujeeth, patiently helped me out trying to restore access to the site.
Celeste
• 5 months ago
JustHost completely lost a nearly 400 page web site. The CSR/bot kept repeating the same questions for over an hour to no avail. I am no pro. For me to have to recreate a 400 page web site will take a lot of time. Fortunately, this web site was not business related. By no means do I recommend trusting Just Host.
Nathan
• 5 months ago
Been with JustHost for 15+ years. Although not perfect, on the odd occasion you will be provided with exceptionally talented customer service reps who go the extra mile to help fix any issues on your website/server. Thanks to Shwetha for all your help.
Juan Montano
• 6 months ago
Some agents may behave stubborn and difficult to deal with sometimes when it comes to urgent issues. But I would say that most of the time they're helpful and friendly. I'm not giving the 4 or 5 star review because they need to treat better and fairer to loyal customers like myself.
Suresha Hill
• 6 months ago
There have been a couple of occasions when I've needed help with the site and been given the wrong information. The last time, which was the most costly and time-wasting, was when the website went down and I was told it would be back up in 30 minutes and it was still down a week later. The second person said that they were working with Weebly developers to resolve the issue. When I called the third time to ask for a refund, I was told to check to see that she had just fixed the issue by returning to the older version which was not supported by their update. So frustrating, no refund allowed, and a grandiose annoyance for no good reason. The entire staff of tech support should be aware of these issues at the start of any update process.
Phil
• 6 months ago
My website was not working and just showing a 404 error. I contacted Justhost via online chat and SUJEETH fixed the issue within minutes. Very helpful and professional.
Thelma Harcum
• 8 months ago
I had a tech problem that was solved within minutes. I had a plugin problem that showed errors, preventing me from getting into my WordPress blog. There were other issues he saw corrected. I am very appreciative of the representative knowledge and courteous attitude in resolving my tech problem.
EF
• 8 months ago
Longtime customer here. JustHost tech support has always been prompt and professional at resolving issues. Today, they resolved my problem in just a minute. Last year, the same. A couple of years ago, I accidentally deleted my entire website and the tech support guy got it back for me -- I went from panic to phew! in just half an hour. These guys are the best!
Zeljko Moric
• 8 months ago

Payment method

PayPal
Visa
MasterCard
Amex
American Express

JustHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of JustHost

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2.3

Rated by 219 users

5
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4
9
3
5
2
6
1
138
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JustHost's Coupons

Unfortunately, we have not found any bonuses that are available to players at JustHost yet. Stay with us, we will update the list right after we got the information from the betting site.

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