JustHost Review 2026

User reviews (219)

JustHost is a web hosting brand owned by Newfold Digital (formally Endurance International). They offer a standard selection of Linux-based web hosting solutions from shared hosting to VPS, though they focus on marketing their shared hosting solution (which is what most website owners need and want).


About JustHost:
Owner/CEO:
Matthew Gruchy
Established:
2008
Phone:
888-755-7585
Address:
1500 N Priest Dr Ste 200, Tempe, Arizona, 85281, United States.
Servers Locations:
  • Data centrer in us
    United States
Servers Locations: 1
  • United States
    United States
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
3.5/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Average
Price Fair value for money
Promotion Very generous
Other Factors Average
Author

John Macbright

Last updated: 26 August 2025

JustHost

JustHost is a web hosting brand owned by Newfold Digital (formally Endurance International). They offer a standard selection of Linux-based web hosting solutions from shared hosting to VPS, though they focus on marketing their shared hosting solution (which is what most website owners need and want).

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Pros and Cons

Here are the pros and cons of using JustHost as your hosting platform.

Positives

Affordable pricing
User-friendly interface
Free domain registration
Unlimited storage and bandwidth
24/7 customer support

Negatives

Slow loading speeds
Limited server locations
Upselling of add-ons
Inconsistent support quality
Lack of advanced features

Interesting facts

Discover the unique features that make JustHost stand out

Established in 2008

Part of the Endurance International Group

Focus on shared hosting

Offers a money-back guarantee

Suitable for beginners

JustHost's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

JustHost generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
3.2 /5 Mostly credible

JustHost is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
4.5 /5 Excellent

We find JustHost extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
2.8 /5 Average

JustHost support is “okay.” You can usually reach them, but response time and quality can vary by time of day or ticket queue. Basic issues get solved, while harder problems may need repeated follow-ups. Documentation exists, but may not cover everything clearly.

Pricing
3 /5 Fair value for money

JustHost has average pricing. The entry price may look cheap, but the real value depends on plan limits and paid add-ons. Renewal pricing can be higher, and users may need to upgrade sooner than expected. It can still be worth it if you choose the right plan and understand what’s included.

Promotions
4.2 /5 Very generous

Discounts are real, easy to apply, and clearly explained (what plan, how long, and renewal price). Coupons work reliably at checkout, and key deals are not hidden behind long terms. We also see fair conditions—no confusing restrictions, and the promo still offers strong value after considering renewal pricing.

Other Factors
3 /5 Average

We score JustHost a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

JustHost's FAQs

What is JustHost's uptime guarantee?

JustHost guarantees 99.99% uptime, ensuring your website is accessible and responsive 24/7.

How can I register a domain with JustHost?

Visit our website and enter the desired domain name into the search bar. Choose a suffix (.com, .net, etc.), select a registration period, and follow the checkout process.

What payment methods does JustHost accept?

JustHost accepts various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and select gift cards.

What level of technical support does JustHost provide?

JustHost offers 24/7 live chat, phone, and email support from a team of experienced professionals. They assist with a wide range of technical issues and website management tasks.

What do previous customers say about JustHost?

JustHost has a positive reputation among users, with numerous positive reviews on Trustpilot and other platforms. Customers commend their reliability, ease of use, and excellent customer support.

Does JustHost offer any promotions or discounts?

Yes, JustHost frequently offers exclusive discounts and promotional codes on their website and through partner channels. Keep an eye on their social media and email newsletter for the latest offers.

What is the cost of JustHost's hosting plans?

JustHost's hosting plans start at an affordable monthly rate. The exact cost depends on the plan you choose and the duration of your registration period.

Can I easily manage my website with JustHost?

Yes, JustHost provides a user-friendly control panel that makes it simple to manage your domain, files, emails, and other website settings. No coding knowledge is required.

Is JustHost suitable for beginners?

Absolutely. JustHost is designed to be beginner-friendly with simple setup processes, intuitive interfaces, and comprehensive support resources.

What security measures does JustHost implement?

JustHost employs robust security protocols, including SSL certificates, malware scanning, and regular server updates. Your website and data are protected against potential threats.

Latest user reviews

David
• 1 years ago
Very helpful. Most efficient and knowledgeable. Got to the solutions seemingly effortlessly
Venkat
• 1 years ago
My website was down. Sujeeth, patiently helped me out trying to restore access to the site.
Celeste
• 1 years ago
JustHost completely lost a nearly 400 page web site. The CSR/bot kept repeating the same questions for over an hour to no avail. I am no pro. For me to have to recreate a 400 page web site will take a lot of time. Fortunately, this web site was not business related. By no means do I recommend trusting Just Host.
Nathan
• 1 years ago
Been with JustHost for 15+ years. Although not perfect, on the odd occasion you will be provided with exceptionally talented customer service reps who go the extra mile to help fix any issues on your website/server. Thanks to Shwetha for all your help.
Juan Montano
• 1 years ago
Some agents may behave stubborn and difficult to deal with sometimes when it comes to urgent issues. But I would say that most of the time they're helpful and friendly. I'm not giving the 4 or 5 star review because they need to treat better and fairer to loyal customers like myself.
Suresha Hill
• 1 years ago
There have been a couple of occasions when I've needed help with the site and been given the wrong information. The last time, which was the most costly and time-wasting, was when the website went down and I was told it would be back up in 30 minutes and it was still down a week later. The second person said that they were working with Weebly developers to resolve the issue. When I called the third time to ask for a refund, I was told to check to see that she had just fixed the issue by returning to the older version which was not supported by their update. So frustrating, no refund allowed, and a grandiose annoyance for no good reason. The entire staff of tech support should be aware of these issues at the start of any update process.
Phil
• 1 years ago
My website was not working and just showing a 404 error. I contacted Justhost via online chat and SUJEETH fixed the issue within minutes. Very helpful and professional.
Thelma Harcum
• 1 years ago
I had a tech problem that was solved within minutes. I had a plugin problem that showed errors, preventing me from getting into my WordPress blog. There were other issues he saw corrected. I am very appreciative of the representative knowledge and courteous attitude in resolving my tech problem.
EF
• 1 years ago
Longtime customer here. JustHost tech support has always been prompt and professional at resolving issues. Today, they resolved my problem in just a minute. Last year, the same. A couple of years ago, I accidentally deleted my entire website and the tech support guy got it back for me -- I went from panic to phew! in just half an hour. These guys are the best!
Zeljko Moric
• 1 years ago

Payment method

PayPal is accepted at JustHost
Visa is accepted at JustHost
MasterCard is accepted at JustHost
Amex is accepted at JustHost
American Express is accepted at JustHost

JustHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of JustHost

This is where you can share your experience with JustHost. Read other users' reviews or write your own to highlight its pros and cons based on real use.

2.3

Reviewed by 219 users

5
61
4
9
3
5
2
6
1
138
0
0
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1 years ago
Very helpful
Very helpful. Most efficient and knowledgeable. Got to the solutions seemingly effortlessly
1 years ago
My website was down
My website was down. Sujeeth, patiently helped me out trying to restore access to the site.
1 years ago
JustHost lost my web site
JustHost completely lost a nearly 400 page web site. The CSR/bot kept repeating the same questions for over an hour to no avail. I am no pro. For me to have to recreate a 400 page web site will take a lot of time. Fortunately, this web site was not business related. By no means do I recommend trusting Just Host.
1 years ago
Thanks to Shwetha, exceptional service
Been with JustHost for 15+ years. Although not perfect, on the odd occasion you will be provided with exceptionally talented customer service reps who go the extra mile to help fix any issues on your website/server. Thanks to Shwetha for all your help.
1 years ago
Treat better to Loyal customers to get a 5 star review
Some agents may behave stubborn and difficult to deal with sometimes when it comes to urgent issues. But I would say that most of the time they're helpful and friendly. I'm not giving the 4 or 5 star review because they need to treat better and fairer to loyal customers like myself.
1 years ago
Inconsistent tech support
There have been a couple of occasions when I've needed help with the site and been given the wrong information. The last time, which was the most costly and time-wasting, was when the website went down and I was told it would be back up in 30 minutes and it was still down a week later. The second person said that they were working with Weebly developers to resolve the issue. When I called the third time to ask for a refund, I was told to check to see that she had just fixed the issue by returning to the older version which was not supported by their update. So frustrating, no refund allowed, and a grandiose annoyance for no good reason. The entire staff of tech support should be aware of these issues at the start of any update process.
1 years ago
My website was not working and just…
My website was not working and just showing a 404 error. I contacted Justhost via online chat and SUJEETH fixed the issue within minutes. Very helpful and professional.
1 years ago
I had a tech problem that was solved…
I had a tech problem that was solved within minutes. I had a plugin problem that showed errors, preventing me from getting into my WordPress blog. There were other issues he saw corrected. I am very appreciative of the representative knowledge and courteous attitude in resolving my tech problem.
1 years ago
Prompt, professional tech support - resolves my issues fast
Longtime customer here. JustHost tech support has always been prompt and professional at resolving issues. Today, they resolved my problem in just a minute. Last year, the same. A couple of years ago, I accidentally deleted my entire website and the tech support guy got it back for me -- I went from panic to phew! in just half an hour. These guys are the best!
1 years ago
Great Service!
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