Internet Solutions HK Review

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About Internet Solutions HK:
Owner/CEO:
PCCW HKT Ltd.
Established:
1999
Address:
9/F, 9 Queen's Road, Central, Hong Kong
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
2.5/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Somewhat credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Internet Solutions HK 2024

Internet Solutions HK: A Review for Seasoned Professionals

Internet Solutions HK (ISHK) has been a fixture in the Hong Kong web hosting scene for a while now, but does their experience translate into a service that caters to the discerning needs of experienced users? Let's delve into the details:

Hosting Plans & Prices: ISHK offers a range of hosting options, from shared and reseller hosting to VPS and dedicated servers. While they don't necessarily win the price war, their offerings are competitively priced, especially considering their focus on the Hong Kong market. Experienced users will appreciate the flexibility to choose plans with resources that align with their specific requirements.

Ease of Use: For seasoned system administrators and webmasters, cPanel is a familiar friend. ISHK utilizes cPanel for its user interface, providing a comfortable and efficient environment for managing websites and server configurations. While newcomers might find the sheer amount of options overwhelming, veterans will feel right at home.

Performance & Server Speed: Speed is crucial, and ISHK seems to understand this. Their servers are located in reputable data centers in Hong Kong, ensuring low latency for users in the region. However, independent benchmark tests and user reports reveal a mixed bag when it comes to actual website loading times. This is an area where ISHK could improve transparency by providing more concrete data on their website.

Security: Security is paramount, and ISHK offers a standard set of features like SSL certificates and DDoS protection. However, for experienced users accustomed to more advanced security measures, the offerings might seem basic. More detailed information about their security protocols and proactive measures would be welcomed.

Customer Support: While ISHK boasts 24/7 support, user reviews paint a varied picture. Some praise the responsiveness and expertise of the support team, while others mention inconsistencies and communication issues. A dedicated account manager for higher-tier plans would be a valuable addition for experienced users seeking personalized assistance.

Data Centers: ISHK's choice of data centers in Hong Kong is a strategic advantage. This location provides reliable connectivity and potentially better compliance with data sovereignty regulations compared to overseas providers. However, information about the specific data centers used and their certifications is limited on their website.

The Verdict: Internet Solutions HK presents a decent option for experienced users seeking a Hong Kong-based hosting provider. Their pricing is competitive, and the use of cPanel will resonate with veterans. However, areas like performance transparency, advanced security options, and consistent customer support could benefit from further development. For seasoned professionals, a thorough evaluation of their specific needs against ISHK's offerings is crucial before making a decision.

Internet Solutions HK

As Mark Zuckerberg said "At no point in the past, could you leverage such small amount of money to get powerful enough technology to really touch people on the way you can today". Today you can start a website and we offer you all the tools to do it. For more information visit our website.
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Internet Solutions HK's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 2.5 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Internet Solutions HK's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 2.5 Somewhat credible - Internet Solutions HK generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 2.5 Fair value for money - The pricing of Internet Solutions HK is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - Internet Solutions HK offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Internet Solutions HK as your hosting platform.

Positives

  • Reliable network connectivity
  • Fast internet speeds
  • Competitive pricing
  • 24/7 customer support
  • Free installation and equipment rental

Negatives

  • Limited availability in some areas
  • Potential for outages during peak hours
  • Data caps and overage fees

Interesting facts

Founded in 1999
Hong Kong's leading ISP
Over 1 million customers
Offers a range of services, including fiber, DSL, and mobile broadband
Strategic partnerships with major telecom providers

Internet Solutions HK's FAQs

How can I register a domain name with Internet Solutions HK?

You can register a domain name through our website or by contacting our support team.

What payment methods do you accept?

We accept various payment methods, including credit card, PayPal, and bank transfer.

Do you offer technical support?

Yes, we provide 24/7 technical support via email, phone, and live chat.

Can I transfer my existing domain to Internet Solutions HK?

Yes, you can easily transfer your domain to our platform.

Do you have any promotions or discounts?

We offer various promotions and discounts throughout the year. Please visit our website or contact our support team for details.

How do I access my hosting control panel?

You can access your hosting control panel through the link provided in your welcome email.

How do I set up an email account with my hosting?

You can set up an email account through your hosting control panel. Follow the provided instructions or contact our support team for assistance.

Can I upgrade or downgrade my hosting plan?

Yes, you can upgrade or downgrade your hosting plan at any time. Please contact our support team for details.

What is the uptime guarantee for your hosting services?

We offer a 99.9% uptime guarantee for our hosting services.

Internet Solutions HK's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Internet Solutions HK's Coupons

Browse all bonuses and promotions offered by Internet Solutions HK, including their first deposit bonus and other generous promotions.

10% Off
United States

Exclusive for Trust Host Review visitors

10% Discount for all Shared Hosting plans.

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