Author:
Pimploy Sinakorn
Last updated: 01 December 2025
Insider Hosting
Insider Hosting presents itself as a US-based hosting provider headquartered in Los Angeles, California. Their marketing highlights a focus on dedicated servers and reseller hosting, aiming to provide a "rock-solid" network with a 100% uptime SLA (Service Level Agreement). They cater to users looking for US-West Coast server locations and traditional cPanel hosting environments.
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Insider Hosting's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Insider Hosting's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 3 | Somewhat credible - Insider Hosting generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 3.1 | Good - Easy to Use: Insider Hosting is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 1 | Poor - The support service is extremely poor. There is no user manual, FAQ page, or helpdesk. The support time is long and there is no live chat with customers. The service does not support multiple languages. |
| Price | 3 | Fair value for money - The pricing of Insider Hosting is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2 | Small discount - Insider Hosting offers infrequent promotions. Their promotions are not very attractive and have limited reach. There are few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is somewhat limited. They do not offer many rewards programs, loyalty programs, discounts, or special offers. |
| Other Factors | 2.9 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Insider Hosting as your hosting platform.
Positives
- Caim to own their servers and network hardware rather than reselling AWS/Google Cloud, which can offer better control.
- Servers located in Los Angeles provide excellent latency for users in the Western USA and Asia-Pacific region.
- As a smaller, older host, their servers might be less crowded than massive budget hosts.
- cPanel Standard
Negatives
- High risk of the provider being "ghosted" (running on autopilot with no active support team).
- Legacy Hardware: Likely running on older server architectures compared to modern NVMe cloud hosts.
- Zero Modern Presence: No active social media, blog updates, or recent press releases in years.
- Support Risks: Users have reported difficulty cancelling services or contacting the team, leading to billing disputes.
- No Refunds: strict or difficult refund policies reported in older reviews.
Interesting facts
Offers free domain registration
Provides daily backups
Supports multiple programming languages
Has a knowledge base
Offers a money-back guarantee
Insider Hosting's FAQs
Payment method
Insider Hosting's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
