Infomaniak Review 2026

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Infomaniak, a Swiss-based web hosting company, boasts an impressive reputation within the industry. The company has consistently received high ratings for its services, garnering awards for its reliability, security, and customer support. Its customer base spans a wide range of industries, including small businesses, startups, and large enterprises. Infomaniak's data centers are renowned for their state-of-the-art infrastructure, ensuring exceptional uptime and performance for its clients.


About Infomaniak:
Established:
1994
Phone:
+41 22 820 35 44
Address:
Rue Eugène-Marziano 25, Les Acacias, Switzerland
Servers Locations:
Servers Locations: 0
Customer Support: 5
English
Website: English
All languages (5)
English
Support: English
All languages (5)
Live chat
United States
Service Available
4.4/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Very affordable
Promotion Good discount
Other Factors Excellent
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Infomaniak

Infomaniak, a Swiss-based web hosting company, boasts an impressive reputation within the industry. The company has consistently received high ratings for its services, garnering awards for its reliability, security, and customer support. Its customer base spans a wide range of industries, including small businesses, startups, and large enterprises. Infomaniak's data centers are renowned for their state-of-the-art infrastructure, ensuring exceptional uptime and performance for its clients.

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Pros and Cons

Here are the pros and cons of using Infomaniak as your hosting platform.

Positives

Eco-friendly
Swiss-based
Wide range of services
Good customer support
Competitive pricing

Negatives

Limited server locations
Complex interface
Occasional performance issues
Not always the cheapest option
Specific focus on European market

Interesting facts

Discover the unique features that make Infomaniak stand out

Independent company

Owns its data centers

Offers a free email service

Strong focus on data privacy

Provides a variety of hosting solutions

Infomaniak's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.5 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from Infomaniak, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.6 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Infomaniak, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4 /5 Good

Most users will find the platform fairly easy to use. With Infomaniak, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.3 /5 Excellent

Support is consistently responsive and capable. With Infomaniak, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.4 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With Infomaniak, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4 /5 Good discount

Discounts are usually practical and easy to apply. For Infomaniak, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
4.5 /5 Excellent

Transparency and operational maturity are strong. With Infomaniak, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

Infomaniak's FAQs

How do I register a domain name with Infomaniak?

You can register a domain name through our website. Simply enter the domain name you wish to register in the search bar and follow the instructions provided.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and bank transfers.

How can I get support for my Infomaniak account?

You can reach our support team 24/7 via phone, email, or live chat. We are always happy to help with any questions or issues you may have.

Do you offer any promotions or discounts for new customers?

Yes, we offer a variety of promotions and discounts for new customers. Please visit our website to learn more about our current offers.

What are the benefits of using Infomaniak's web hosting services?

Our web hosting services offer a range of benefits, including: - High-speed servers - Unlimited storage and bandwidth - Free SSL certificates - 24/7 support

Can I transfer my existing domain name to Infomaniak?

Yes, you can transfer your existing domain name to Infomaniak. Simply contact our support team for assistance.

What is the difference between shared hosting and dedicated hosting?

Shared hosting is a cost-effective option for small businesses and personal websites. Dedicated hosting is a more powerful and secure option for larger websites and applications.

How do I set up my email account with Infomaniak?

You can set up your email account through our webmail interface. Simply log in to your account and click on the "Email" tab.

What is the uptime guarantee for Infomaniak's hosting services?

We offer a 99.9% uptime guarantee for all of our hosting services. This means that your website will be accessible to your visitors 99.9% of the time.

Infomaniak's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Infomaniak's Coupons

We have been making daily efforts to identify and update the best valid coupons from Infomaniak available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Infomaniak that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.