INAP Review

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Internap Corporation (INAP) is a global provider of cloud-based data center and network solutions. With a reputation for excellence, INAP serves over 1,000 customers, including Fortune 500 enterprises and government agencies. Based on industry rankings and customer reviews, INAP is consistently recognized for its reliability, security, and customer service. The company's data centers are located in major cities across the globe, providing customers with a wide range of options for hosting their applications and infrastructure.

About INAP:
Owner/CEO:
Abry Partners
Established:
1999
Address:
301 Merritt 7, Norwalk, CT 06851
Servers Locations:
  • Montreal
    Montreal
  • London
    London
  • Hong Kong
    Hong Kong
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Secaucus
    Secaucus
  • Show all
Servers Locations: 15
  • Montreal
    Montreal
  • London
    London
  • Hong Kong
    Hong Kong
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Secaucus
    Secaucus
  • Seattle
    Seattle
  • Santa Clara
    Santa Clara
  • New York
    New York
  • Los Angeles
    Los Angeles
  • Houston
    Houston
  • Dallas
    Dallas
  • Boston
    Boston
  • Atlanta
    Atlanta
Customer Support: 0
No live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Excellent
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review INAP 2024

INAP has long been a name associated with enterprise-level infrastructure solutions, but how do their offerings stack up for seasoned web professionals and system administrators? Let's dive into a detailed review of INAP's hosting solutions, focusing on the aspects most critical to experienced users.

Hosting Plans and Pricing: Not Your Average Shared Hosting

One thing becomes immediately clear: INAP isn't playing in the budget shared hosting arena. Their focus leans heavily towards dedicated solutions, cloud hosting, and bare metal servers. This means you won't find the typical "starter" shared hosting packages. While this might deter those looking for low-cost entry points, it aligns perfectly with experienced users who demand robust and customizable environments. INAP offers a variety of plans within each category, allowing for granular control over resources like RAM, storage, and processing power.

Regarding pricing, INAP doesn't win any "cheapest on the market" awards. However, their pricing model is transparent, and you get what you pay for: high-performance infrastructure with a focus on reliability and uptime.

Ease of Use: Geared Towards Professionals

INAP's control panel and overall user experience are geared towards those comfortable with server management. While they offer a proprietary management portal, seasoned system administrators will appreciate the level of control offered through SSH and API access.

That being said, INAP could benefit from a more intuitive user interface for those less familiar with command-line management. While the tools are powerful, there's a learning curve involved, which might feel daunting for users accustomed to more streamlined control panels.

Performance, Security, and Data Centers: Enterprise-Grade Focus

Performance is where INAP truly shines. Their data centers boast high-performance network connectivity, redundant power and cooling systems, and top-tier hardware. This translates into excellent uptime, fast server response times, and overall reliable performance, essential for mission-critical websites and applications.

Security is another area where INAP excels. They provide robust security features, including DDoS protection, firewalls, and intrusion detection systems. You also get the peace of mind that comes with their data centers being compliant with industry standards like HIPAA and PCI DSS.

Speaking of data centers, INAP has a global presence with strategically located facilities. This allows users to choose a location that minimizes latency for their target audience.

Customer Support: Room for Improvement

While INAP offers 24/7 support, some user reviews point to inconsistencies in response times and the technical expertise of the support staff. For users dealing with complex issues that require in-depth knowledge, this could be a significant drawback.

The Verdict: Powerful, Reliable, Not for Beginners

INAP is a solid choice for experienced web professionals, system administrators, and businesses that require robust, high-performance hosting solutions. They excel in performance, security, and offer a wide range of customizable options.

However, INAP's pricing reflects its enterprise-level focus, and the lack of beginner-friendly features and the occasional inconsistencies in customer support might be deterrents for some.

In summary:

Pros:

  • High Performance: Powerful hardware, excellent uptime, and fast server speeds.
  • Robust Security: Comprehensive security features and compliance with industry standards.
  • Customization Options: Flexible plans and granular control over server resources.
  • Global Data Center Presence: Strategically located data centers for optimal performance.

Cons:

  • Pricing: Not the cheapest option, geared towards enterprise budgets.
  • Steep Learning Curve: Requires technical expertise, not ideal for beginners.
  • Customer Support: Some reported inconsistencies in response time and technical expertise.

Ultimately, INAP is a powerful tool in the right hands. If you're a seasoned professional who prioritizes performance, security, and customization and are willing to invest in a premium solution, INAP is worth considering. However, if you're looking for budget-friendly, beginner-friendly hosting, other options might be a better fit.

INAP

Internap Corporation (INAP) is a global provider of cloud-based data center and network solutions. With a reputation for excellence, INAP serves over 1,000 customers, including Fortune 500 enterprises and government agencies. Based on industry rankings and customer reviews, INAP is consistently recognized for its reliability, security, and customer service. The company's data centers are located in major cities across the globe, providing customers with a wide range of options for hosting their applications and infrastructure.
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INAP's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.2 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. INAP's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.5 Mostly credible - INAP consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: INAP is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.6 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.5 Affordable - The pricing of INAP is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - INAP offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 4.2 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using INAP as your hosting platform.

Positives

  • High-quality, reliable network
  • Extensive global reach
  • Managed services and consulting expertise
  • Cloud-based solutions

Negatives

  • Premium pricing
  • Limited residential offerings

Interesting facts

Founded in 1996
Headquarters in Reston, Virginia
Over 200 global data centers
Partners with major cloud providers

INAP's FAQs

How do I register a domain with INAP?

Visit our website and use the domain name search tool to find your desired domain. Once you've selected your domain, follow the registration process and provide the required information.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and wire transfers.

How long does it take to register a domain?

Domain registration typically takes a few minutes to complete, but it may take up to 24 hours for the changes to propagate across the internet.

Can I transfer my domain to INAP?

Yes, you can transfer your domain to INAP from another registrar. We offer free domain transfers and will guide you through the process.

What is the cost of web hosting?

Our web hosting plans start from $5.99/month and vary depending on the features and resources you require. Check our website for detailed pricing information.

What support options do you offer?

We provide 24/7 technical support via phone, email, live chat, and our knowledge base. Our team is here to help you with any issues or questions you may have.

Do you offer any promotions or discounts?

Yes, we offer special promotions and discounts for new and existing customers. Sign up for our newsletter or follow us on social media to stay informed about our latest offers.

How do I manage my hosting account?

You can manage your hosting account through our user-friendly control panel. It provides you with access to all your hosting settings, such as file management, database creation, and email accounts.

What is the uptime guarantee for your web hosting services?

We guarantee a 99.9% uptime for all our web hosting plans. This means your website will be accessible to your visitors almost all the time.

INAP's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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INAP's Coupons

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