Author:
Pimploy Sinakorn
Last updated: 06 January 2026
HostPacific
HostPacific, established in 2000, boasts an impressive reputation among web hosting providers. According to customer testimonials and independent reviews, HostPacific excels in reliability, speed, and customer support. With over 100,000 customers worldwide, HostPacific offers a wide range of hosting services including shared hosting, VPS hosting, and dedicated servers. Their commitment to quality has earned them recognition from industry experts, including an "Excellent" rating on Trustpilot and high marks on Hosting Advice.
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HostPacific's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. HostPacific's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4.2 | Mostly credible - HostPacific consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 3.8 | Good - Easy to Use: HostPacific is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 4.5 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 3.6 | Affordable - The pricing of HostPacific is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.5 | Good discount - HostPacific offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using HostPacific as your hosting platform.
Positives
- Established operator (since 2000) with disclosed corporate identity and HQ details.
- Choice of locations (Bangkok / Singapore / New York) for regional latency control.
- Strong cloud-first catalog: CloudNode (hourly), cloud servers, reseller, DB services.
- Clear 15-day refund policy (with exclusions).
- Bilingual Thai/English portal experience.
Negatives
- Limited independent user-review volume on major aggregators.
- Support experience may feel dated per external editorial commentary; phone support appears constrained.
- Promotions/long-term discounts appear less aggressive than mass-market global hosts.
Interesting facts
Offers shared, VPS, and dedicated hosting
Provides free SSL certificates
If your visitors are in Thailand/SEA, the Bangkok/Singapore options can reduce latency.
If you need short-lived servers (testing, batch jobs), CloudNode’s hourly billing is a practical fit.
For compliance/procurement: they publish Tax ID + full HQ address + formal refund terms.
HostPacific's FAQs
Payment method
HostPacific's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
