HostPacific Review 2026

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HostPacific, established in 2000, boasts an impressive reputation among web hosting providers. According to customer testimonials and independent reviews, HostPacific excels in reliability, speed, and customer support. With over 100,000 customers worldwide, HostPacific offers a wide range of hosting services including shared hosting, VPS hosting, and dedicated servers. Their commitment to quality has earned them recognition from industry experts, including an "Excellent" rating on Trustpilot and high marks on Hosting Advice.


About HostPacific:
Owner/CEO:
Terabits Network Co., Ltd
Established:
2000
Phone:
+66 2-023-9992
Address:
Tha Kham Rd., Samaedum, Bangkhuntian, Bangkok 10150
Servers Locations:
  • Data centrer in sg
    Singapore
  • Data centrer in th
    Bangkok
  • Data centrer in us
    New York
Servers Locations: 3
  • Singapore
    Singapore
  • Bangkok
    Bangkok
  • New York
    New York
Customer Support: 2
English
Website: English
All languages (2)
English
Support: English
All languages (2)
No live chat
United States
Service Available
3.7/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 06 January 2026

HostPacific

HostPacific, established in 2000, boasts an impressive reputation among web hosting providers. According to customer testimonials and independent reviews, HostPacific excels in reliability, speed, and customer support. With over 100,000 customers worldwide, HostPacific offers a wide range of hosting services including shared hosting, VPS hosting, and dedicated servers. Their commitment to quality has earned them recognition from industry experts, including an "Excellent" rating on Trustpilot and high marks on Hosting Advice.

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Pros and Cons

Here are the pros and cons of using HostPacific as your hosting platform.

Positives

Established operator (since 2000) with disclosed corporate identity and HQ details.
Choice of locations (Bangkok / Singapore / New York) for regional latency control.
Strong cloud-first catalog: CloudNode (hourly), cloud servers, reseller, DB services.
Clear 15-day refund policy (with exclusions).
Bilingual Thai/English portal experience.

Negatives

Limited independent user-review volume on major aggregators.
Support experience may feel dated per external editorial commentary; phone support appears constrained.
Promotions/long-term discounts appear less aggressive than mass-market global hosts.

Interesting facts

Discover the unique features that make HostPacific stand out

Offers shared, VPS, and dedicated hosting

Provides free SSL certificates

If your visitors are in Thailand/SEA, the Bangkok/Singapore options can reduce latency.

If you need short-lived servers (testing, batch jobs), CloudNode’s hourly billing is a practical fit.

For compliance/procurement: they publish Tax ID + full HQ address + formal refund terms.

HostPacific's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from HostPacific include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.2 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With HostPacific, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
3.8 /5 Good

Most users will find the platform fairly easy to use. With HostPacific, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.5 /5 Excellent

Support is consistently responsive and capable. With HostPacific, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.6 /5 Affordable

Overall value is usually good for the target market. Many plans from HostPacific offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.5 /5 Good discount

Discounts are usually practical and easy to apply. For HostPacific, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for HostPacific may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

HostPacific's FAQs

How do I register a domain with HostPacific?

Visit our website and select the "Register a Domain" option. Enter your desired domain name, choose an extension, and follow the prompts to complete the registration process.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.

What support options are available?

We offer 24/7 support via live chat, phone, and email. Our support team is highly knowledgeable and dedicated to resolving any issues you may encounter.

Do you offer any promotions or discounts?

Yes, we offer various promotions throughout the year. Check our website or subscribe to our newsletter to stay updated on current offers.

What are the benefits of using HostPacific for my website?

We provide reliable and fast hosting services, 99.9% uptime guarantee, free SSL certificates, and advanced security measures to ensure your website's performance and protection.

How do I migrate my existing website to HostPacific?

We offer free website migration services to make the transfer seamless. Our support team will assist you with every step of the migration process.

What is your refund policy?

We offer a 30-day money-back guarantee. If you are not satisfied with our services within the first 30 days, you can request a full refund.

Do you offer dedicated servers?

Yes, we provide dedicated server solutions tailored to meet the specific needs and requirements of your website or application.

How do I upgrade my hosting plan?

Contact our support team or visit your hosting dashboard to upgrade your plan. We offer various plan options to accommodate the growth and traffic demands of your website.

Payment method

PayPal is accepted at HostPacific
Visa is accepted at HostPacific
MasterCard is accepted at HostPacific
BankTranfer is accepted at HostPacific

HostPacific's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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HostPacific's Coupons

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