Hosting.com's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Hosting.com's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 4.8 | Trustworthy - Hosting.com is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 4.5 | Excellent - Extremely Easy to Use: Hosting.com is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.5 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 4.1 | Very affordable - The pricing of Hosting.com is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
| Promotion | 4.5 | Very generous - Hosting.com offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 4.6 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using Hosting.com as your hosting platform.
Positives
- Turbo packages utilize LiteSpeed Cache and NVMe, positioning them among the fastest Shared Hosting providers in the market.
- Offer 30-day refunds, Hosting.com provides a pro-rated refund for unused time, anytime.
- Features built-in "Perpetual Security," including malware scanning, dual firewalls, and free Brute Force protection.
- Strong support for modern technologies like Node.js, Python, Ruby, and SSH access on most plans.
Negatives
- Users must budget for a substantial price increase after the initial promotional term expires.
- The lowest-tier plan (Startup) limits users to 1 website and has significantly less server resource allocation compared to Turbo plans.
- Some long-term users have reported mixed experiences with changes in support procedures or data migration following the World Host Group takeover.
