HBHosting Review

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"To be Australia’s best web hosting provider excelling in customer service"

About HBHosting:
Owner/CEO:
HostBreak
Established:
2004
Email:
N/A
Address:
200 Continental Dr. Newark, DE 19713 USA
Servers Locations:
  • Sydney
    Sydney
  • Melbourne
    Melbourne
  • Brisbane
    Brisbane
  • Singapore
    Singapore
  • Dallas
    Dallas
  • Kansas City
    Kansas City
Servers Locations: 6
  • Sydney
    Sydney
  • Melbourne
    Melbourne
  • Brisbane
    Brisbane
  • Singapore
    Singapore
  • Dallas
    Dallas
  • Kansas City
    Kansas City
Customer Support: 0
No live chat
United States
United States Accepted
2.5/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Somewhat credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review HBHosting 2024

HBHosting presents itself as a robust solution for experienced users like web developers, webmasters, and system administrators. Let's delve into the specifics and see if it lives up to this claim.

Hosting Plans and Pricing

HBHosting offers a decent variety of hosting plans, ranging from shared and reseller hosting to VPS and dedicated servers. This caters to a wide spectrum of needs, which is a plus for seasoned users who might require scaling options. However, the pricing, while not exorbitant, doesn't particularly stand out as a bargain compared to some competitors. A deeper look at the features included in each plan is necessary to assess the value proposition.

Ease of Use and Control

One area where HBHosting aims for experienced users is its interface. While they offer cPanel, a familiar control panel, the overall management portal seems geared towards those comfortable with server management tasks. This could be a double-edged sword. Experienced users might appreciate the granular control, but it might be overwhelming for those used to more streamlined, user-friendly dashboards.

Performance, Security, and Support

Details regarding HBHosting's infrastructure, such as data center locations and server specifications, are somewhat elusive on their website. This lack of transparency could be a concern for seasoned users who prioritize performance and uptime. Similarly, information about their security measures, like DDoS protection and firewalls, is not readily available.

Customer support is touted as 24/7, but the channels available seem limited to ticketing and email. Live chat, a staple for quick issue resolution, seems to be missing, which might frustrate users accustomed to immediate assistance.

Verdict

HBHosting has the potential to cater to experienced users with its range of plans and focus on control. However, the lack of transparency regarding infrastructure, security, and limited support options might give seasoned users pause. Thorough research and potentially contacting their sales team for detailed information is recommended before committing to HBHosting.

HBHosting

"To be Australia’s best web hosting provider excelling in customer service"
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HBHosting's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 2.5 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. HBHosting's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 2.5 Somewhat credible - HBHosting generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 2.5 Fair value for money - The pricing of HBHosting is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - HBHosting offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using HBHosting as your hosting platform.

Positives

  • Fast and reliable internet speeds
  • Wide coverage and availability
  • Competitive pricing
  • Excellent customer support
  • Variety of plans and packages

Negatives

  • Limited coverage in some areas
  • Occasional technical issues
  • Slow upload speeds in some plans
  • Hidden fees or additional charges
  • Contractual agreements

Interesting facts

HBHosting has been in business for over 20 years
Offers dedicated servers, cloud hosting, and website design services
Partners with other companies to provide additional services
Focuses on small and medium businesses as target market
24/7 network monitoring and support

HBHosting's FAQs

How do I register a domain name with HBHosting?

Visit our website, search for your desired domain name, and follow the simple registration process.

What payment methods do you accept?

We accept credit cards, PayPal, and various other secure payment gateways.

What hosting plans do you offer?

We provide a range of hosting plans tailored to different website needs, including shared hosting, VPS hosting, and dedicated hosting.

How do I contact customer support?

You can reach our support team via email, live chat, or phone 24/7.

Are there any special promotions or discounts available?

Yes, we regularly offer promotional discounts and special offers for new and existing customers.

How do I manage my hosting account?

We provide a user-friendly control panel that allows you to easily manage your website, domains, and hosting settings.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee, ensuring that your website remains accessible to your visitors.

Do you provide SSL certificates?

Yes, we offer free SSL certificates with all our hosting plans to secure your website and protect user data.

What is your refund policy?

We offer a 30-day money-back guarantee if you are not satisfied with our services.

HBHosting's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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HBHosting's Coupons

Browse all bonuses and promotions offered by HBHosting, including their first deposit bonus and other generous promotions.

50OFF
United States

You will receive 50% off your first month of webhosting!

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FaceBook Promotion
United States

This coupon is for new customers who found us on facebook to receive 50% off their first month!

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35 % off webhosting!
United States

You will receive 35% off your first month of web hosting!

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