HAISOFT Review 2026

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HAISOFT, established in 2003, is a reputable web hosting company with a loyal customer base. According to independent review platforms, HAISOFT receives high ratings for its exceptional customer support, reliability, and value for money. The company has partnered with several leading data centers worldwide to provide robust infrastructure, ensuring optimal uptime and performance for its customers' websites.

About HAISOFT:
Owner/CEO:
HAISOFT Inc.
Established:
2006
Address:
10F, Tower A, Tech Plaza, 5/F, Taoyuan St., Zhubei City, Hsinchu County 302, Taiwan
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
2.5/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 06 January 2025

HAISOFT

HAISOFT, established in 2003, is a reputable web hosting company with a loyal customer base. According to independent review platforms, HAISOFT receives high ratings for its exceptional customer support, reliability, and value for money. The company has partnered with several leading data centers worldwide to provide robust infrastructure, ensuring optimal uptime and performance for its customers' websites.
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Pros and Cons

Here are the pros and cons of using HAISOFT as your hosting platform.

Positives

Good Uptime
Fast Loading Speed
Responsive Support
Affordable Pricing
User-Friendly Interface

Negatives

Limited Resources on Basic Plans
Occasional Downtime
Lack of Advanced Features
Inconsistent Support Quality
Hidden Fees

Interesting facts

Discover the unique features that make HAISOFT stand out

Free SSL Certificate

Daily Backups

One-Click Installs

Multiple Server Locations

Scalable Resources

HAISOFT's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
2.5 /5 Average

The platform is often “good enough” for simple sites. Most people will find basic hosting, SSL, and a control panel with HAISOFT, while extras like automatic backups, enhanced security, or performance features (for example, caching) may be limited to certain plans. It can be a practical starting point, but growing sites may need upgrades once traffic and load testing expose plan boundaries.

Reliability
2.5 /5 Somewhat credible

Overall reliability can look mixed but workable. In many cases, HAISOFT appears operational, yet scale and long-term consistency may be harder to verify, and customer feedback can be uneven. Typical results are acceptable but not strong: uptime often around 99.9%–99.95%, mid-range TTFB (commonly p50 ~400–700ms and p95 up to ~1500ms), and moderate degradation in load tests (errors frequently around ~1%–3%) at higher concurrency. For business-critical use, extra monitoring and contingency planning are recommended.

User Experience
2.5 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate HAISOFT once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.5 /5 Average

Support is usually reachable, but quality and speed can vary. For HAISOFT, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, HAISOFT has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with HAISOFT, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for HAISOFT may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

HAISOFT's FAQs

How do I register a domain with HAISOFT?

To register a domain with HAISOFT, visit our website and use the domain search tool to find your desired domain name. Select your preferred extension, complete the registration form, and choose a payment method to complete the process.

What payment methods does HAISOFT accept?

HAISOFT accepts various payment methods for domain registrations and hosting services, including Visa, Mastercard, PayPal, Bitcoin, and bank transfers.

What types of domain extensions does HAISOFT offer?

HAISOFT offers a wide range of domain extensions, including popular options such as .com, .net, .org, .info, and country-specific extensions like .us, .uk, and .fr.

How do I set up hosting with HAISOFT?

To set up hosting with HAISOFT, choose a hosting plan that suits your needs, register a domain name (or transfer an existing one), and complete the checkout process. You will receive instructions on how to configure your website and set up your hosting account.

What kind of support does HAISOFT provide?

HAISOFT provides 24/7 technical support through email, live chat, and a dedicated support portal. Our support team is available to assist with any issues or queries you may encounter while using our services.

Does HAISOFT offer any discounts or promotions?

HAISOFT regularly offers discounts and promotions on domain registrations, hosting plans, and other services. Check our website or sign up for our newsletter to stay updated on the latest deals.

How do I transfer a domain to HAISOFT?

To transfer a domain to HAISOFT, initiate the transfer process with your current domain registrar. You will need to provide an authorization code and follow our instructions to complete the transfer.

What is HAISOFT's uptime guarantee?

HAISOFT guarantees 99.9% uptime for all hosting services. In the event of any downtime, you may be eligible for compensation as per our uptime guarantee policy.

Can I upgrade or downgrade my hosting plan with HAISOFT?

Yes, you can upgrade or downgrade your hosting plan with HAISOFT at any time. Simply contact our support team and we will guide you through the process.

HAISOFT's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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HAISOFT's Coupons

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No promotions currently available for users in United States.
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At this time, we have not found any offers from HAISOFT that apply to your country.