GigaPros Review

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GigaPros is a privately held professional web hosting company based in Los Angeles, California, with an additional Indian Development Center. Officially launched on Mar-05-2008, their primary objective is to provide customers with web hosting services that are completely devoid of overselling, a commitment they reinforce through a written policy. 


About GigaPros:
Owner/CEO:
GigaPros Web Solutions
Established:
2008
Phone:
1-8667764442
Address:
9600 Escarpment Blvd, Suite 745- 199, Austin, TX 78749
Servers Locations:
  • Chicago
    Chicago
  • Denver
    Denver
  • Dallas
    Dallas
Servers Locations: 3
  • Chicago
    Chicago
  • Denver
    Denver
  • Dallas
    Dallas
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Very generous
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 01 October 2024

GigaPros's Screenshots

Review GigaPros 2024

GigaPros has been making a name for themselves in the hosting world, particularly catching the eye of seasoned web professionals, system administrators, and developers. This detailed review dives deep into GigaPros's offerings, examining its suitability for experienced users who demand top-tier performance, robust security, and reliable support.

Hosting Plans and Pricing: GigaPros shuns the one-size-fits-all approach, offering a range of hosting plans tailored to different needs. From VPS to dedicated servers, their offerings provide flexibility for scaling resources as your projects grow. While not the cheapest option on the market, GigaPros's pricing aligns with the quality of service provided, making it a worthwhile investment for serious users who prioritize performance and reliability over bargain-basement deals.

Ease of Use: Experienced users will appreciate GigaPros's intuitive control panel, which offers granular control over server configurations. While beginners might find the interface slightly overwhelming, veterans will appreciate the depth and flexibility it provides. One slight drawback is the lack of a drag-and-drop website builder, but this is unlikely to faze experienced users who typically utilize custom development or CMS solutions.

Performance and Server Speed: GigaPros excels in the performance arena. Utilizing high-speed SSD storage, powerful processors, and strategically located data centers, they deliver excellent loading times and overall responsiveness. Their commitment to uptime is evident in their impressive SLA guarantees, ensuring your website remains accessible to visitors.

Security: GigaPros takes security seriously, implementing multiple layers of protection. From firewalls and DDoS protection to malware scanning and regular backups, they offer a robust security framework to safeguard your data and website integrity. The option to choose your server location further enhances security, allowing you to comply with specific data sovereignty regulations.

Customer Support: GigaPros offers multiple support channels, including live chat, email, and a comprehensive knowledge base. While live chat response times can occasionally be slow, their support team is knowledgeable and helpful in resolving technical issues effectively.

Data Centers: The strategically located data centers are a significant advantage, minimizing latency and improving website loading speeds for a global audience. GigaPros allows you to select your preferred data center location during the signup process, providing greater control over data sovereignty and user experience.

Final Verdict: GigaPros is a solid choice for experienced users who prioritize performance, security, and control over their hosting environment. While the pricing might be a notch above entry-level providers, the quality of service, robust features, and attentive customer support make it a worthwhile investment for mission-critical websites and applications.

GigaPros

GigaPros is a privately held professional web hosting company based in Los Angeles, California, with an additional Indian Development Center. Officially launched on Mar-05-2008, their primary objective is to provide customers with web hosting services that are completely devoid of overselling, a commitment they reinforce through a written policy. 

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GigaPros's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4.1 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. GigaPros's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.5 Trustworthy - GigaPros is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: GigaPros is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.7 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of GigaPros is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4.3 Very generous - GigaPros offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using GigaPros as your hosting platform.

Positives

  • Fastest SSD Storage
  • 30 Money Back Guarantee
  • Easy Control Panel
  • 100% Mobile Ready
  • Hacker Guard + Alert
  • Premium Site Builder
  • 1-Click App Installer

Negatives

  • Data caps and overage charges
  • Limited availability in some areas
  • Can be more expensive than smaller ISPs

Interesting facts

GigaPros is the largest ISP in the region.
The company has been in business for over 20 years.
GigaPros offers a variety of services, including internet, TV, and phone.
The company has a dedicated team of customer service representatives who are available 24/7.

GigaPros's FAQs

How do I register a domain name with GigaPros?

Visit our website, enter your desired domain name, and follow the registration process.

What payment methods do you accept?

We accept credit cards, PayPal, bank transfers, and other popular payment options.

What is the cost of domain registration and hosting?

Our prices vary based on the domain name and hosting plan you choose. Visit our website for current pricing information.

Do you offer free domain name registration?

Occasionally, we run promotions that include free domain name registration with certain hosting plans. Check our website for current offers.

How do I get technical support for my domain or hosting?

Our support team is available 24/7 via live chat, email, and phone. Contact us through our website or dashboard.

Are there any discounts or promotions for GigaPros services?

Yes, we offer various discounts and promotions throughout the year. Sign up for our newsletter or follow us on social media to stay informed about current deals.

How do I set up email accounts with my domain?

Follow our step-by-step guides or contact our support team for assistance with setting up email accounts using your registered domain name.

What is the uptime guarantee for your hosting services?

We offer a 99.9% uptime guarantee. If our uptime falls below this, you may be eligible for a credit.

How do I transfer my domain name to GigaPros?

Follow the transfer process outlined on our website or contact our support team for guidance.

Latest user reviews

Manre Danowski
• 1 weeks ago
This is my 1st domain and I had to seek tech help 3 times via phone and chat. Gigapros was able to correct my mistakes and walk me through the process and explain so easily that I will be able to do it myself in the future. I paid only $140 for a year of hosting, and they taught me something new! For anybody who is contemplating using these guys all i can say is if the rest of them are anything like Nick dont hesitate, join up right away because i am convinced.
Germano Martins
• 1 weeks ago
Since moving to Gigapros i have had nothing but peace of mind. They seem to appreciate how much our success depends on them delivering the goods. When I contact support the reaction time is awesome and the way these people are willing to work with/for you is amazing. Nick from the live support area was absolutely fantastic i cant praise him enuogh. I asked question after question for almost an hour and Gigapros answered all of them and in plain english as i am very new to website, domains and hosting etc.
PetrutGheorghe
• 1 weeks ago
The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. They could not have been more helpful. I was lucky when I found them. Gigapros is the best web host, because they helped me a lot with migration my stuff to them, they helped me a lot and made setup for me. Fast servers, polite support, good prices. I have no plans to change my hosting provider in near future.
Chuckie Odell
• 2 weeks ago
Other web hosts could learn a bit from Gigapros on pricing, technology and excellent customer service. I'm new to all this & I have to say that Gigapros has the best customer reps and support! The staff is always pleased to help, and are very prompt in helping to sort out any issue's that may arise.. ie: my mistakes ... Many thanks to the staff. My VPS was up and running. Good job!
Dannie Botte
• 3 weeks ago
I’ve used Gigapros web hosting for more than five months for my clients’ websites. When i get all the things cleared, Gigapros support replied to all my questions, i have decided to order vps account. After i purchased an account they then set it up the account immediately.. but the good thing there is they are going to transfer my sites to my ssd vps hosting account as much a possible.. then after a few hours all my site are setup all necessary actions needed for my sites have been done.
Thiba Thaul
• 3 weeks ago
Recommended. Gigapros customer support is wonderful. They respond promptly to emails or you can use the Live Chat. I had a problem at 10 PM one night and got help without waiting at all. AND the problem wasn’t even with Gigapros, it turned out to be the port server from my ISP. This is one of the best hosting services for OpenCart. I use Gigapros for my tablet web site and run OpenCart on it.
Gerai Bechene
• 1 months ago
Incredible hosting provider. Great selection of included scripts, cPanel, MySQL control panel. Gigapros has fantastic prices on the VPS hosting packages, the tech support is friendly and reliable, and the features available in the user control panel are nothing short of unbelievable. Excellent service, very friendly and knowledgeable.
Gniewomir Poplawski
• 1 months ago
The VPS hosting solutions Gigapros offers are really excellent and cheap. Good service. I use the site to run my business online selling different laptops and check e-mail on it everyday, and their network performance is about as fast as any of the other services out there, but for about half the price. Got 10% off the price having purchased 3 months VPS plan. The access to standard unix tools is great. Thank you, Gigapros!
Korbinian Gerhard
• 1 months ago
I highly recommend Gigapros web host to anyone. This web host goes above and beyond all other VPS hosting that I've tried. I've tried many. I paid for a year and got 25% discount. This is cool. If you ever have a problem then you can be assured that their team support will have it fixed in the quickest possible time and they even go out of there way to help with problems that technically are not theirs and there are not many hosts that will go to those lengths for their customers.
Misha Derr
• 1 months ago
I'm very pleased with the optimized virtual servers from Gigapros web host. I built and maintain the website for my business online. Good VPS host! There is a lot of truth to the quote: "The sweet taste of a lower price wears off long after the bitter taste of bad service". Also I save 15% off having paid for 6 months. Thank you for the help.

Payment method

PayPal
Visa
MasterCard
iDebit

GigaPros's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of GigaPros

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4.4

Rated by 25 users

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GigaPros's Coupons

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