Gchao Review 2026

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Gchao (often referenced as “Guochao” or “Gchao” for short) is a China-focused server provider associated with Henan Guochao E-Commerce Co., Ltd. Public directory listings position the business in Zhengzhou (Henan, China), while an independent industry review notes a headquarters presence in Hong Kong and an international customer base.


About Gchao:
Owner/CEO:
Henan Guochao E-Commerce Co., Ltd.
Established:
2014
Phone:
1-909-485-3844
Email:
N/A
Address:
611 Wilshire Blvd #1008, Los Angeles, CA, United States 90017
Servers Locations:
  • Data centrer in cn
    China
  • Data centrer in hk
    Hong Kong
  • Data centrer in us
    Los Angeles (USA)
Servers Locations: 3
  • China
    China
  • Hong Kong
    Hong Kong
  • Los Angeles (USA)
    Los Angeles (USA)
Customer Support: 2
English
Website: English
All languages (2)
Chinese
Support: English
No live chat
United States
Service Available
2.9/5
Average / Mixed Provider
Features Good
Reliability Somewhat credible
User Friendly Average
Support Average
Price Affordable
Promotion Small discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 January 2026

The service mix is centered on dedicated servers and cloud servers, with many global location options advertised—useful for latency-sensitive deployments, though the provider appears geared primarily toward Chinese-speaking customers because the website is reported as Chinese-only and English support responsiveness is uncertain.

Gchao

Gchao (often referenced as “Guochao” or “Gchao” for short) is a China-focused server provider associated with Henan Guochao E-Commerce Co., Ltd. Public directory listings position the business in Zhengzhou (Henan, China), while an independent industry review notes a headquarters presence in Hong Kong and an international customer base.

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Pros and Cons

Here are the pros and cons of using Gchao as your hosting platform.

Positives

Wide choice of server configurations and many claimed geo locations.
Clear focus on infrastructure products (dedicated/cloud) rather than entry-level hosting.
Competitive starting prices for VPS/server rentals (based on published plan examples).

Negatives

Very weak public review footprint.
Chinese-only site + reported lack of English email response.
Potential IP reputation / abuse-management concerns raised in technical community discussions (treat as caution flags, not proof).

Interesting facts

Discover the unique features that make Gchao stand out

Domain age suggests long-running presence.

Chinese-only website is a practical barrier for non-Chinese operators.

Core offer is servers (dedicated + cloud) more than “classic shared hosting.”

Large “global locations” list is advertised, but may include resold capacity.

Gchao's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
3.6 /5 Good

A practical, modern feature bundle is usually available. Many plans from Gchao include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3 /5 Somewhat credible

Overall reliability can look mixed but workable. In many cases, Gchao appears operational, yet scale and long-term consistency may be harder to verify, and customer feedback can be uneven. Typical results are acceptable but not strong: uptime often around 99.9%–99.95%, mid-range TTFB (commonly p50 ~400–700ms and p95 up to ~1500ms), and moderate degradation in load tests (errors frequently around ~1%–3%) at higher concurrency. For business-critical use, extra monitoring and contingency planning are recommended.

User Experience
2.5 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate Gchao once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.8 /5 Average

Support is usually reachable, but quality and speed can vary. For Gchao, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
3.8 /5 Affordable

Overall value is usually good for the target market. Many plans from Gchao offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
2 /5 Small discount

Promotion value can be limited. With Gchao, coupons may be inconsistent, heavily restricted, or difficult to verify, and checkout may not clearly show the true final cost. Discount messaging can feel more like marketing than real savings.

Other Factors
2.7 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Gchao may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Gchao's FAQs

How do I register a domain name with Gchao?

Visit our website, enter your desired domain name, and follow the on-screen instructions.

What payment options do you accept?

We accept major credit cards, PayPal, and bank transfers.

Do you provide 24/7 customer support?

Yes, our technical team is available 24/7 via live chat, phone, and email.

What hosting plans do you offer?

We offer a range of hosting plans, including shared hosting, VPS hosting, and dedicated servers.

Is your hosting reliable and secure?

Yes, we use state-of-the-art data centers and implement industry-leading security measures to ensure the uptime and protection of your website.

Do you offer any promotions or discounts?

Yes, we regularly offer promotions and discounts on domain registrations and hosting plans. Check our website for current offers.

How can I manage my hosting account?

You can manage your hosting account through our user-friendly control panel, which provides easy access to all the settings and tools you need.

What is your refund policy?

We offer a 30-day money-back guarantee on all hosting plans.

Can you help me with website migration?

Yes, our team can assist you with migrating your website from another provider to Gchao.

Gchao's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

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Gchao's Coupons

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No promotions currently available for users in United States.
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