First Root Review

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Your satisfaction is our goal. Our vision is to meet your needs for hosting solutions of your entire life. For this reason, we are pursuing the goal of developing and providing services based on the foundation of high and broad customer satisfaction. Only such satisfaction can lead to a long lasting and loyal partnership. Despite customer reviews and even a personal recom...

About First Root:
Owner/CEO:
First Root Ltd.
Established:
2018
Email:
N/A
Address:
5 St John's Lane, London EC1M 4BH, United Kingdom
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review First Root 2024

First Root Review: A Deep Dive for Seasoned Web Professionals

First Root has been quietly carving its niche in the web hosting landscape, often flying under the radar of the bigger names. But does this translate to an overlooked gem for experienced users like web developers, system administrators, and seasoned webmasters? Let's delve into the details and see if First Root truly takes root in the discerning professional's toolkit.

Hosting Plans and Pricing: First Root offers a focused range of hosting solutions, avoiding the bloat of unnecessary options. Their shared hosting plans, while limited in number, offer a good starting point for smaller projects. However, the real meat lies in their VPS and dedicated server offerings. These plans boast robust configurations with ample RAM, generous storage (with SSD options available), and scalable bandwidth options that cater to resource-intensive websites and applications. Pricing is competitive, especially when considering the hardware specifications provided.

Ease of Use and Control: First Root doesn't hold your hand with a drag-and-drop website builder, and frankly, seasoned users wouldn't want that. Instead, they offer a familiar cPanel control panel, providing the flexibility and granular control that experienced users demand. Server management options are available for those who prefer a hands-off approach, but SSH access is readily available for those who like to get their hands dirty.

Performance and Uptime: First Root boasts a robust infrastructure with data centers strategically located in North America and Europe. While specific uptime guarantees are not prominently displayed, anecdotal evidence from user reviews suggests a reliable service with minimal downtime. Server speeds are generally reported as being above average, particularly for their SSD-powered hosting plans. However, independent benchmark testing would be needed to provide a definitive assessment.

Security Considerations: Security is paramount, and First Root seems to understand this. They offer free SSL certificates with all their plans, ensuring data encryption and boosting website trustworthiness. DDoS protection is also standard, although the specifics of their mitigation strategies are not explicitly detailed. Regular security audits and proactive server monitoring are mentioned, but further transparency in their security protocols would be welcomed by security-conscious users.

Customer Support Experience: First Root provides 24/7 customer support via live chat and email. While phone support is not readily advertised, response times for both live chat and email are generally reported as being prompt and helpful. Their knowledge base could benefit from further expansion, but their support team appears well-equipped to handle technical inquiries from experienced users.

Final Verdict: First Root presents a compelling option for experienced users who prioritize performance, control, and a no-frills approach. Their robust hosting plans, competitive pricing, and focus on performance make them a solid contender in the hosting arena. However, greater transparency regarding their security infrastructure and a more comprehensive knowledge base would further solidify their position as a top choice for discerning web professionals.

First Root

Your satisfaction is our goal. Our vision is to meet your needs for hosting solutions of your entire life. For this reason, we are pursuing the goal of developing and providing services based on the foundation of high and broad customer satisfaction. Only such satisfaction can lead to a long lasting and loyal partnership. Despite customer reviews and even a personal recom...
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First Root's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. First Root's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.1 Mostly credible - First Root consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: First Root is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.3 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.7 Affordable - The pricing of First Root is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - First Root offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using First Root as your hosting platform.

Positives

  • High speeds
  • Reliable service
  • Good customer service
  • Affordable plans
  • No data caps

Negatives

  • Limited availability in some areas
  • Can be expensive compared to other providers

Interesting facts

First Root uses a fiber-optic network for fast and reliable service.
The company offers a variety of plans to fit different budgets and needs.
First Root has a 99.9% uptime guarantee.
The company is known for its excellent customer service.
First Root offers a variety of features, including parental controls and antivirus software.

First Root's FAQs

How do I register a domain name with First Root?

Visit our website and enter the desired domain name in the search bar. Check its availability and follow the prompts to complete the registration process.

What payment methods do you accept for domain registration?

We accept major credit cards, PayPal, and wire transfers for domain registration.

How do I transfer an existing domain to First Root?

Contact our support team to initiate the transfer process. You will need to provide the domain name and the authorization code from your current registrar.

Do you offer web hosting services?

Yes, we offer a range of web hosting plans to meet your specific needs. Visit our website to browse our options and compare features.

What are the benefits of using First Root for domain and hosting?

We provide a user-friendly interface, 24/7 technical support, and competitive pricing. Plus, our servers are optimized for speed and reliability.

How can I get support for my domain or hosting account?

Our support team is available 24/7 via live chat, email, or phone. You can also access our knowledge base for self-help resources.

Do you offer any discounts or promotions for new customers?

Yes, we regularly offer exclusive discounts and promotions for first-time users. Check our website or subscribe to our newsletter to stay updated.

What is the difference between a domain name and web hosting?

A domain name is the unique address of your website on the internet, while web hosting provides the physical storage and infrastructure for your website's content.

How do I access my domain and hosting control panel?

Once your account is set up, you will receive login credentials to access your control panel. Here, you can manage your domain, website, and hosting settings.

First Root's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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First Root's Coupons

Browse all bonuses and promotions offered by First Root, including their first deposit bonus and other generous promotions.

15% Lifetime Discount (OpenVZ / KVM)
United States

With this Coupon Code you can save 15% for alle VPS plans in your shopping cart. The discount is a lifetime discount for your ordered plans. It is not valid for discounted plans and additional services.

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