Exabytes.com Review 2026

User reviews (0)
Exabytes is specialized in providing cloud hosting services and helping SME to grow their businesses online since its establishment in 2001. Today they serve over 100,000+ Customers (from individuals, students, small & medium size businesses, to government and public listed companies) in 121 countries and manage over 1000+ servers with 100,000+ websites, 1,000,000+ email accoun...

About Exabytes.com:
Owner/CEO:
Exabytes Capital Berhad
Established:
1997
Email:
N/A
Address:
6th Floor, Menara City One, No. 3, Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.8/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Exabytes.com

Exabytes is specialized in providing cloud hosting services and helping SME to grow their businesses online since its establishment in 2001. Today they serve over 100,000+ Customers (from individuals, students, small & medium size businesses, to government and public listed companies) in 121 countries and manage over 1000+ servers with 100,000+ websites, 1,000,000+ email accoun...
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Pros and Cons

Here are the pros and cons of using Exabytes.com as your hosting platform.

Positives

Variety of hosting options
Domain registration services
24/7 customer support
Free SSL certificates
User-friendly control panel

Negatives

Inconsistent server performance
Occasional slow loading times
Limited resources on basic plans
Upselling tactics
Customer support response time

Interesting facts

Discover the unique features that make Exabytes.com stand out

Established in 2001

Operates in multiple countries

Offers cloud hosting solutions

Provides website builder tools

Has a knowledge base for self-help

Exabytes.com's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Exabytes.com include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.8 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Exabytes.com. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.7 /5 Good

Most users will find the platform fairly easy to use. With Exabytes.com, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.6 /5 Good

Support is generally dependable for everyday needs. Many providers like Exabytes.com offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.9 /5 Affordable

Overall value is usually good for the target market. Many plans from Exabytes.com offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.8 /5 Good discount

Discounts are usually practical and easy to apply. For Exabytes.com, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Exabytes.com may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Exabytes.com's FAQs

How can I register a domain name with Exabytes.com?

Visit Exabytes.com and select the "Register a Domain" option. Enter your desired domain name and follow the prompts to complete the registration process.

What payment methods do you accept?

We accept credit cards, PayPal, Alipay, WeChat Pay, and bank transfers.

How do I contact customer support?

You can reach our support team 24/7 via live chat, email, or phone.

Do you offer any promotions or discounts?

Yes, we frequently offer special promotions and discounts on domain registrations and hosting plans. Check our website or social media channels for the latest deals.

What is the difference between domain registration and web hosting?

Domain registration secures the name of your website on the internet, while web hosting provides the space and resources needed to store and serve your website's content.

How do I transfer a domain name to Exabytes.com?

You can transfer your domain name to Exabytes.com by initiating the transfer process with your current registrar and providing us with the necessary authorization code.

What is the uptime guarantee for your hosting services?

We offer a 99.9% uptime guarantee for our shared hosting and VPS hosting services.

Do you provide backups for my website data?

Yes, we provide automatic daily backups for all our hosting plans.

Can I upgrade my hosting plan later on?

Yes, you can easily upgrade your hosting plan at any time through your control panel.

Exabytes.com's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Exabytes.com's Coupons

We have been making daily efforts to identify and update the best valid coupons from Exabytes.com available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Exabytes.com that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.