Exabytes.com Review

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Exabytes is specialized in providing cloud hosting services and helping SME to grow their businesses online since its establishment in 2001. Today they serve over 100,000+ Customers (from individuals, students, small & medium size businesses, to government and public listed companies) in 121 countries and manage over 1000+ servers with 100,000+ websites, 1,000,000+ email accoun...

About Exabytes.com:
Owner/CEO:
Exabytes Capital Berhad
Established:
1997
Email:
N/A
Address:
6th Floor, Menara City One, No. 3, Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.8/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Exabytes.com 2024

Exabytes.com has established itself as a familiar name in the web hosting industry, especially within the Southeast Asian market. But how well do their services hold up for seasoned users like webmasters, system administrators, and experienced web developers? Let's delve into a comprehensive review to see if Exabytes lives up to the demands of professionals.

Hosting Plans & Pricing: Exabytes offers a fairly standard array of hosting options, from shared and WordPress hosting to VPS and dedicated servers. For experienced users, the VPS and dedicated server options are likely the most appealing. They offer both Linux and Windows-based plans, with a decent range of resources (RAM, CPU cores, storage) to suit different project needs. However, the pricing, while competitive within the region, might seem slightly high compared to some global competitors, particularly at higher tiers.

Ease of Use: Experienced users will appreciate the familiar cPanel control panel offered with most hosting plans. While Exabytes does provide their own website builder, seasoned developers will likely opt for manual setup, which is straightforward. One area where Exabytes could improve is the clarity of documentation for more advanced configurations.

Performance & Server Speed: Exabytes boasts a 99.9% uptime guarantee, which is standard across the industry. In practical experience, their uptime is generally reliable. However, server speed can be a mixed bag. While basic sites on shared hosting may perform adequately, resource-intensive applications or those hosted further from your target audience might experience some lag. Consider the location of your users and choose a data center accordingly. Speaking of which...

Data Centers: This is one area where Exabytes has a distinct advantage in Southeast Asia. They operate multiple data centers strategically located within the region (Singapore, Malaysia, Indonesia), offering lower latency for websites targeting these areas compared to servers located further away.

Security: Exabytes provides essential security features like SSL certificates, firewalls, and daily backups. However, more advanced security measures, such as malware scanning or DDoS protection, often come at an additional cost. Experienced users might find this approach a bit fragmented, as they may already have preferred security solutions.

Customer Support: Exabytes provides 24/7 customer support via live chat, phone, and email. Response times are generally good, though the level of technical expertise you encounter can vary. Be prepared to escalate issues to senior support staff for more complex problems.

Verdict: Exabytes can be a viable option for experienced users in Southeast Asia, particularly those seeking geographically close data centers and don't mind paying a slight premium for localized service. However, if you prioritize cutting-edge performance, budget-friendly pricing, or highly advanced security features out-of-the-box, exploring global alternatives alongside Exabytes might be worthwhile.

Exabytes.com

Exabytes is specialized in providing cloud hosting services and helping SME to grow their businesses online since its establishment in 2001. Today they serve over 100,000+ Customers (from individuals, students, small & medium size businesses, to government and public listed companies) in 121 countries and manage over 1000+ servers with 100,000+ websites, 1,000,000+ email accoun...
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Exabytes.com's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Exabytes.com's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.8 Mostly credible - Exabytes.com consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.7 Good - Easy to Use: Exabytes.com is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.6 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.9 Affordable - The pricing of Exabytes.com is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.8 Good discount - Exabytes.com offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Exabytes.com as your hosting platform.

Positives

  • Reliable and stable internet connection
  • Fast speeds and low latency
  • Competitive pricing
  • Wide coverage area
  • Responsive customer support

Negatives

  • Can be expensive for some plans
  • Limited availability in certain areas
  • Occasional outages and slowdowns

Interesting facts

Exabytes has been operating in the industry for over 20 years
The company offers a variety of services, including web hosting, cloud computing, and managed IT
Exabytes is a Microsoft Gold Certified Partner
The company has a strong track record of customer satisfaction

Exabytes.com's FAQs

How can I register a domain name with Exabytes.com?

Visit Exabytes.com and select the "Register a Domain" option. Enter your desired domain name and follow the prompts to complete the registration process.

What payment methods do you accept?

We accept credit cards, PayPal, Alipay, WeChat Pay, and bank transfers.

How do I contact customer support?

You can reach our support team 24/7 via live chat, email, or phone.

Do you offer any promotions or discounts?

Yes, we frequently offer special promotions and discounts on domain registrations and hosting plans. Check our website or social media channels for the latest deals.

What is the difference between domain registration and web hosting?

Domain registration secures the name of your website on the internet, while web hosting provides the space and resources needed to store and serve your website's content.

How do I transfer a domain name to Exabytes.com?

You can transfer your domain name to Exabytes.com by initiating the transfer process with your current registrar and providing us with the necessary authorization code.

What is the uptime guarantee for your hosting services?

We offer a 99.9% uptime guarantee for our shared hosting and VPS hosting services.

Do you provide backups for my website data?

Yes, we provide automatic daily backups for all our hosting plans.

Can I upgrade my hosting plan later on?

Yes, you can easily upgrade your hosting plan at any time through your control panel.

Exabytes.com's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Exabytes.com's Coupons

Browse all bonuses and promotions offered by Exabytes.com, including their first deposit bonus and other generous promotions.

Ultimate Hosting $4.99/month for 1 year plan
United States

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– anyone can use

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ALL VPS plan 50% Off
United States

– apply to 3, 6, 12, 24, 36 months
– new registration only

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