Exabytes Malaysia Review 2026

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Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading All-in-one Business Cloud, Digital and eCommerce solutions provider today, backed by 20 years of solid experience. We power 160,000 businesses worldwide (from individuals, small and medium-sized businesses, to government and public listed companies) with the 4 most important values in mind: Reliable, Affordabl...

About Exabytes Malaysia:
Owner/CEO:
Exabytes Network Sdn Bhd
Established:
2001
Address:
Level 12, Glomac Tower, No 8 Jalan SS6/9, 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4.3/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Very generous
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Exabytes Malaysia

Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading All-in-one Business Cloud, Digital and eCommerce solutions provider today, backed by 20 years of solid experience. We power 160,000 businesses worldwide (from individuals, small and medium-sized businesses, to government and public listed companies) with the 4 most important values in mind: Reliable, Affordabl...
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Pros and Cons

Here are the pros and cons of using Exabytes Malaysia as your hosting platform.

Positives

Variety of hosting options
Local support
Established company
Free SSL certificates
99.9% uptime guarantee

Negatives

Customer service can be slow
Some hidden fees
Renewal prices higher
Limited resources on basic plans
Occasional server issues

Interesting facts

Discover the unique features that make Exabytes Malaysia stand out

Offers domain registration

Provides website builder

Has email hosting

Supports multiple payment methods

Data center in Malaysia

Exabytes Malaysia's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.1 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from Exabytes Malaysia, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.7 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Exabytes Malaysia, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.3 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Exabytes Malaysia. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.5 /5 Excellent

Support is consistently responsive and capable. With Exabytes Malaysia, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4 /5 Affordable

Overall value is usually good for the target market. Many plans from Exabytes Malaysia offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
4.3 /5 Very generous

Promotions are straightforward and genuinely valuable. With Exabytes Malaysia, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Exabytes Malaysia may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Exabytes Malaysia's FAQs

How do I register a domain name with Exabytes Malaysia?

Visit our website at www.exabytes.my, search for your desired domain name, and follow the registration process.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, bank transfers, and local payment gateways.

How do I access technical support?

You can reach our technical support team 24/7 via live chat, email, or phone.

Are there any current promotions or discounts available?

Yes, we offer various promotions and discounts throughout the year. Visit our website or social media pages for the latest updates.

Can I transfer my domain name to Exabytes Malaysia?

Yes, you can transfer your domain name to Exabytes Malaysia. The process typically takes 5-7 days.

How do I upgrade my hosting plan?

You can upgrade your hosting plan by logging into your Exabytes account and selecting the desired plan from our dashboard.

What is the difference between shared hosting and dedicated hosting?

Shared hosting shares server resources with multiple websites, while dedicated hosting provides exclusive resources for a single website.

How do I install WordPress on my Exabytes hosting account?

You can install WordPress using our one-click installer available in the Exabytes control panel.

Can I get a refund if I'm not satisfied with the services?

We offer a 30-day money-back guarantee for all our hosting plans.

Exabytes Malaysia's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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User reviews of Exabytes Malaysia

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Exabytes Malaysia's Coupons

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No promotions currently available for users in United States.
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