Electric City Web Company Review

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We have an absolutely Amazing Network Infrastructure, and we are backed by the largest company in the business. Our Data Centers are located in the US, Europe and Asia. The network is more than 55,000 servers across 9 global data centers. Our US Data Centers are located in Arizona, California, Illinois, Virginia, the Netherlands, Amsterdam and Singapore.

About Electric City Web Company:
Owner/CEO:
Electric City Web Company
Established:
2006
Email:
N/A
Address:
2000 Union Street, Suite 301, Schenectady, NY 12309
Servers Locations:
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Phoenix
    Phoenix
  • Scottsdale
    Scottsdale
  • Los Angeles
    Los Angeles
  • Chicago
    Chicago
  • Ashburn
    Ashburn
Servers Locations: 7
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Phoenix
    Phoenix
  • Scottsdale
    Scottsdale
  • Los Angeles
    Los Angeles
  • Chicago
    Chicago
  • Ashburn
    Ashburn
Customer Support: 0
No live chat
United States
United States Accepted
2/5
Bad Hosting Provider
by Trust Host Review
Features: Below average
Reliability: Not very credible
User Friendly: Below average
Support: Below average
Price: Somewhat expensive
Promotion: Small discount
Other Factors: Below average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 13 December 2024

Review Electric City Web Company 2024

Electric City Web Company presents an interesting proposition for seasoned web professionals. A quick glance at their hosting plans reveals a focus on flexibility and scalability that might appeal to developers and system admins dealing with resource-intensive applications. However, a deeper dive reveals some potential drawbacks.

Hosting and Pricing: While offering a range of plans from shared to dedicated servers, the pricing structure seems a bit convoluted. The lack of transparent, readily available information on their website about the resources allocated to each plan (RAM, CPU cores, etc.) could be a roadblock for experienced users accustomed to making informed decisions.

Ease of Use: Electric City Web Company appears to cater to a more tech-savvy clientele. The absence of a user-friendly website builder or one-click installations for popular CMS platforms suggests that beginners might find the learning curve steep. However, this minimalist approach might be a plus for experienced users who prefer full control over their server environment.

Performance, Security, and Server Speed: Details regarding server infrastructure, data center locations, and security protocols are surprisingly scarce. This lack of transparency could raise red flags for experienced users prioritizing website performance, reliability, and data security. Concrete information about server speed, uptime guarantees, and DDoS protection measures would be crucial for establishing trust with this demanding audience.

Customer Support: Electric City Web Company offers multiple support channels, including phone, email, and a ticketing system. However, the lack of readily available information about support response times and service level agreements might leave experienced users questioning their ability to quickly resolve critical issues.

Overall: Electric City Web Company's focus on flexibility and scalability in hosting plans might initially pique the interest of experienced users. However, the lack of transparency regarding pricing, server infrastructure, security measures, and support details could deter those accustomed to making informed decisions based on concrete data. Providing more in-depth information on their website would go a long way in building trust and showcasing their true potential within the web professional community.

Electric City Web Company

We have an absolutely Amazing Network Infrastructure, and we are backed by the largest company in the business. Our Data Centers are located in the US, Europe and Asia. The network is more than 55,000 servers across 9 global data centers. Our US Data Centers are located in Arizona, California, Illinois, Virginia, the Netherlands, Amsterdam and Singapore.
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Electric City Web Company's rating: Bad hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

We found many complaints about the service and quality of this provider. Therefore, we decided to rank this hosting provider as "Bad".

Parameters Score Why did we give this score?
Features 2 Below average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Electric City Web Company's feature is basic but functional. It provides some value to the user, but it could be improved.
Reliability 2 Not very credible - Electric City Web Company occasionally fails to meet its promises or deliver on time. They have had some issues with customer service, but they are generally responsive to customer complaints.
User Friendly 2 Below average - Electric City Web Company is somewhat difficult to navigate and use. Users may have some trouble finding the information they need or completing tasks.
Support 2 Below average - The support service is poor. There may be a user manual or FAQ page, but it is poorly written and does not provide adequate information. The helpdesk may be unresponsive or unhelpful. The support time may be slow and there may be no live chat with customers. The service may not support multiple languages.
Price 2 Somewhat expensive - The pricing of Electric City Web Company is expensive. It is slightly higher than the average prices of similar services, and there is some flexibility in the price list.
Promotion 2 Small discount - Electric City Web Company offers infrequent promotions. Their promotions are not very attractive and have limited reach. There are few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is somewhat limited. They do not offer many rewards programs, loyalty programs, discounts, or special offers.
Other Factors 2 Below average - The number of customers is low, and the partner reviews are mostly negative. The company's revenue is also low.

Pros and Cons

Here are the pros and cons of using Electric City Web Company as your hosting platform.

Positives

  • Affordable plans
  • Fast and reliable internet speeds
  • Excellent customer service
  • No contracts or hidden fees
  • Local company with a focus on community

Negatives

  • Limited coverage area
  • Some outages in certain areas
  • Limited plan options
  • **Interesting Facts**
  • Electric City Web Company is the first locally owned and operated ISP in the city.
  • The company uses fiber-optic technology to deliver high-speed internet.
  • Electric City Web Company offers a variety of services, including website design, hosting, and email.

Electric City Web Company's FAQs

How do I register a domain name with Electric City Web Company?

Visit our website and use our domain name search tool to find your desired domain. Once selected, complete the registration process by providing your personal information and payment details.

What payment options do you accept?

We accept major credit cards, PayPal, and direct bank transfers.

Do you provide 24/7 customer support?

Yes, our support team is available 24 hours a day, 7 days a week via live chat, email, and phone.

How do I upgrade my hosting plan?

Log in to your account and navigate to the "Upgrade" section. Select the desired plan and follow the instructions provided.

Do you offer any discounts or promotions?

Yes, we offer various discounts and promotions on our domain and hosting services. Visit our website or contact our sales team for the latest offers.

How can I transfer my domain to Electric City Web Company?

To transfer your domain to us, contact our support team and provide the necessary details, including your domain name and authorization code.

Do you provide website design and development services?

Yes, we offer a range of website design and development services to help you create a professional and effective online presence.

What is the uptime guarantee for your hosting services?

We guarantee a 99.9% uptime for all our shared and VPS hosting plans.

How can I access my website's cPanel?

Once your website is hosted with us, you will receive an email with login instructions for accessing your cPanel, which allows you to manage your website files, databases, and settings.

Electric City Web Company's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Electric City Web Company's Coupons

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