Eclipse Web Host Review

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About Eclipse Web Host:
Owner/CEO:
Eclipse Web Host, LLC
Established:
2009
Email:
N/A
Address:
3610 Malibu Dr., Suite 340, Allentown, PA 18106
Servers Locations:
  • Montreal
    Montreal
  • Frankfurt am Main
    Frankfurt am Main
  • London
    London
  • Mumbai
    Mumbai
  • Singapore
    Singapore
  • Union
    Union
Servers Locations: 6
  • Montreal
    Montreal
  • Frankfurt am Main
    Frankfurt am Main
  • London
    London
  • Mumbai
    Mumbai
  • Singapore
    Singapore
  • Union
    Union
Customer Support: 0
No live chat
United States
United States Accepted
2.5/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Somewhat credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Eclipse Web Host 2024

Eclipse Web Host Review: A Deep Dive for Seasoned Users

Eclipse Web Host has been a quiet player in the hosting arena for years, but don't mistake their lack of flashy marketing for a lack of substance. This review dives deep into Eclipse Web Host's offerings, focusing on aspects crucial for experienced users, webmasters, and system administrators.

Hosting Plans & Pricing: Eclipse Web Host understands the diverse needs of its target audience. Their plans range from shared hosting, perfect for small projects or testing grounds, to powerful dedicated servers for resource-heavy applications. Notably, their VPS and dedicated server options come with generous RAM allocations and high bandwidth limits, ideal for users who prioritize performance. While their pricing sits at the industry average, the hardware specifications offer good value, particularly for resource-intensive websites.

Ease of Use: Seasoned users will appreciate the straightforward cPanel implementation. Server management tasks like DNS configuration, email account creation, and database management are handled with ease. While Eclipse Web Host doesn't offer a proprietary site builder, experienced users likely have their preferred tools, rendering this a non-issue.

Performance & Server Speed: This is where Eclipse Web Host truly shines. They utilize high-performance SSD storage across all their plans, coupled with robust server hardware. Their server response times are consistently impressive, a critical factor for user experience and SEO. While they don't explicitly advertise a CDN, their server locations strategically placed around the globe contribute to low latency for a geographically diverse user base.

Security: Eclipse Web Host prioritizes the security of its users' data. They offer free SSL certificates with all plans, ensuring data encryption between the server and the browser. Additionally, they provide daily backups, crucial for disaster recovery. However, advanced security features like DDoS protection or web application firewalls might require opting for higher-tier plans or purchasing them as add-ons.

Customer Support: While their website boasts 24/7 support, the reality is a mixed bag. Email support is generally responsive, with knowledgeable staff addressing technical queries effectively. However, live chat availability can be inconsistent. For experienced users, the comprehensive knowledge base and community forum provide valuable resources for self-troubleshooting.

Data Centers: Eclipse Web Host operates multiple data centers strategically located globally. This distributed infrastructure contributes to redundancy and ensures optimal performance for users across different geographical regions. However, they lack transparency regarding the specific locations of their data centers, which might be a consideration for users with specific data residency requirements.

Verdict: Eclipse Web Host presents a compelling option for experienced users seeking robust hosting solutions without the marketing fluff. Their strong emphasis on performance, evident in their server hardware and speed, makes them a solid choice for resource-intensive websites. While their customer support could be more consistent, the technical prowess of their staff and comprehensive resources make it less of a concern for tech-savvy users. If you prioritize performance, value, and a no-frills approach, Eclipse Web Host deserves your attention.

Eclipse Web Host

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Eclipse Web Host's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 2.5 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Eclipse Web Host's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 2.5 Somewhat credible - Eclipse Web Host generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 2.5 Fair value for money - The pricing of Eclipse Web Host is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - Eclipse Web Host offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Eclipse Web Host as your hosting platform.

Positives

  • Fast and reliable servers
  • Affordable pricing plans
  • 24/7 customer support
  • Wide range of hosting options

Negatives

  • Limited storage space on shared plans
  • Occasional outages
  • **Interesting Facts:**
  • Eclipse Web Host has been in business for over 15 years
  • The company offers a 30-day money-back guarantee
  • Eclipse Web Host is a partner with Google Cloud Platform

Eclipse Web Host's FAQs

How can I register a domain with Eclipse Web Host?

Visit our website, search for your desired domain name, and follow the registration process.

What payment methods does Eclipse Web Host accept?

We accept major credit cards, PayPal, and wire transfers.

How do I access my website's cPanel?

Your cPanel login details are provided in the welcome email after purchasing hosting.

How can I upgrade or downgrade my hosting plan?

Contact our support team through live chat or email to discuss upgrade or downgrade options.

What kind of support does Eclipse Web Host offer?

We provide 24/7 support via live chat, phone, and email for all our customers.

Does Eclipse Web Host offer any promotions or discounts?

Yes, we offer introductory discounts for new customers, as well as periodic promotions on hosting plans.

What is the refund policy for Eclipse Web Host?

We offer a 30-day money-back guarantee for shared hosting plans and a 7-day money-back guarantee for dedicated servers.

Does Eclipse Web Host provide website builder tools?

Yes, we offer user-friendly website builder tools for both novice and experienced users.

How do I transfer my website to Eclipse Web Host?

Contact our support team for assistance with website transfer. We offer a hassle-free migration process.

Eclipse Web Host's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Eclipse Web Host's Coupons

Browse all bonuses and promotions offered by Eclipse Web Host, including their first deposit bonus and other generous promotions.

Host Advice Offer
United States

10% discount on all of our Products. Limited Time

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