E-Planet Review 2026

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E-Planet has earned a reputation as a leading web hosting provider, garnering high customer ratings for its reliable services and exceptional support. Trustpilot users have consistently awarded E-Planet an average rating of 4.7 out of 5 stars, based on over 3,000 reviews. Moreover, E-Planet boasts a large customer base of over 350,000 websites worldwide, including Fortune 500 companies, startups, and individual users, testament to its credibility and effectiveness in meeting diverse hosting needs.

About E-Planet:
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No live chat
United States
United States Accepted
3.7/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

E-Planet

E-Planet has earned a reputation as a leading web hosting provider, garnering high customer ratings for its reliable services and exceptional support. Trustpilot users have consistently awarded E-Planet an average rating of 4.7 out of 5 stars, based on over 3,000 reviews. Moreover, E-Planet boasts a large customer base of over 350,000 websites worldwide, including Fortune 500 companies, startups, and individual users, testament to its credibility and effectiveness in meeting diverse hosting needs.
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Pros and Cons

Here are the pros and cons of using E-Planet as your hosting platform.

Positives

Fast loading speeds
Reliable uptime
Good customer support
User-friendly interface
Affordable pricing

Negatives

Limited storage on basic plans
Occasional server issues
Lack of advanced features
Inconsistent support quality
Hidden fees

Interesting facts

Discover the unique features that make E-Planet stand out

Offers a variety of hosting plans

Provides free SSL certificates

Has a money-back guarantee

Uses SSD storage

Offers 24/7 support

E-Planet's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

E-Planet generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
3.6 /5 Mostly credible

E-Planet is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
3.5 /5 Good

E-Planet is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
4 /5 Good

E-Planet generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing
3.9 /5 Affordable

E-Planet is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
3.7 /5 Good discount

E-Planet usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
2.5 /5 Average

We score E-Planet a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

E-Planet's FAQs

How do I register a domain with E-Planet?

To register a domain, simply visit our website, search for your desired domain name, and follow the registration process.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and bank transfers.

Do you offer customer support?

Yes, we provide 24/7 customer support through live chat, email, and phone.

Can I upgrade my hosting plan later on?

Absolutely. You can upgrade or downgrade your hosting plan at any time to accommodate your growing needs.

How can I promote my website through your hosting services?

We offer various marketing tools and integrations to help you promote your website, including search engine optimization (SEO), social media marketing, and email marketing.

Do you have a money-back guarantee?

Yes, we offer a 30-day money-back guarantee on all hosting plans.

How do I configure my email settings with your hosting?

We provide detailed instructions and support to help you set up your email accounts and manage your email settings.

Can I transfer my existing website to E-Planet?

Yes, our team can assist you with transferring your existing website to our servers seamlessly.

Do you provide SSL certificates with your hosting plans?

Yes, all of our hosting plans include free SSL certificates to secure your website and enhance your search engine rankings.

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E-Planet's Coupons

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