E-Planet Review

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E-Planet has earned a reputation as a leading web hosting provider, garnering high customer ratings for its reliable services and exceptional support. Trustpilot users have consistently awarded E-Planet an average rating of 4.7 out of 5 stars, based on over 3,000 reviews. Moreover, E-Planet boasts a large customer base of over 350,000 websites worldwide, including Fortune 500 companies, startups, and individual users, testament to its credibility and effectiveness in meeting diverse hosting needs.

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United States
United States Accepted
3.7/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 21 October 2024

Review E-Planet 2024

E-Planet: A Veteran Hosting Provider Showing Its Age?

For those of us who have navigated the internet since the early days, the name E-Planet might ring a bell. They've been around for quite some time, offering various hosting solutions throughout their tenure. But longevity doesn't always equal relevance in the fast-paced world of web hosting. So, how does E-Planet hold up for experienced users like web developers, system administrators, and seasoned webmasters? Let's delve into the details.

Hosting Plans & Pricing: E-Planet offers the standard fare – shared hosting, VPS, and dedicated servers. Their pricing, however, feels somewhat stuck in the past. While their introductory rates might seem appealing, renewals often come with a significant price hike. This lack of transparency can be frustrating for budget-conscious users.

Ease of Use: E-Planet relies heavily on cPanel and WHM, which are familiar tools for seasoned users. However, their overall interface and account management portal can feel clunky and outdated compared to modern competitors. While experienced users might find their way around, the lack of a more intuitive user experience is noticeable.

Performance & Server Speed: This is where E-Planet's age might be showing the most. While they claim to offer reliable uptime, user reports paint a different picture. Inconsistent server speeds and occasional downtime can be a dealbreaker for mission-critical websites or applications.

Security Features: E-Planet provides basic security features like SSL certificates and DDoS protection. However, more advanced security measures, like malware scanning or web application firewalls, are often offered as paid add-ons. This "nickel-and-dime" approach to security feels outdated, especially for users who prioritize website safety.

Customer Support: E-Planet offers 24/7 support, but their response times can be sluggish. Phone support is available, but navigating through automated menus can be tedious. Their knowledge base, while extensive, feels dated and lacks modern search functionality.

Data Centers: E-Planet's data center locations are limited, which can be a drawback for users seeking geographically diverse hosting options to optimize their website's performance for specific regions.

In Conclusion: E-Planet might evoke a sense of nostalgia for some, but in the current hosting landscape, they feel like a relic of the past. Their reliance on outdated technologies, lackluster performance, and less-than-transparent pricing make them a less-than-ideal choice for experienced users who demand modern features, reliability, and value for their money. While their long-standing presence might offer a sense of familiarity, there are simply too many better options available in today's competitive market.

E-Planet

E-Planet has earned a reputation as a leading web hosting provider, garnering high customer ratings for its reliable services and exceptional support. Trustpilot users have consistently awarded E-Planet an average rating of 4.7 out of 5 stars, based on over 3,000 reviews. Moreover, E-Planet boasts a large customer base of over 350,000 websites worldwide, including Fortune 500 companies, startups, and individual users, testament to its credibility and effectiveness in meeting diverse hosting needs.
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E-Planet's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.8 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. E-Planet's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.6 Mostly credible - E-Planet consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.5 Good - Easy to Use: E-Planet is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.9 Affordable - The pricing of E-Planet is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.7 Good discount - E-Planet offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using E-Planet as your hosting platform.

Positives

  • Affordable plans
  • Reliable internet speeds
  • Excellent customer service
  • No data caps or contracts

Negatives

  • Limited availability in certain areas
  • Slow speeds during peak hours
  • Occasional service outages
  • **Interesting Facts:**
  • E-Planet is a local internet service provider with over 25 years of experience
  • Offers a variety of plans for residential and business customers
  • Has a strong commitment to customer satisfaction
  • Uses state-of-the-art technology to provide reliable and fast internet service

E-Planet's FAQs

How do I register a domain with E-Planet?

To register a domain, simply visit our website, search for your desired domain name, and follow the registration process.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and bank transfers.

Do you offer customer support?

Yes, we provide 24/7 customer support through live chat, email, and phone.

Can I upgrade my hosting plan later on?

Absolutely. You can upgrade or downgrade your hosting plan at any time to accommodate your growing needs.

How can I promote my website through your hosting services?

We offer various marketing tools and integrations to help you promote your website, including search engine optimization (SEO), social media marketing, and email marketing.

Do you have a money-back guarantee?

Yes, we offer a 30-day money-back guarantee on all hosting plans.

How do I configure my email settings with your hosting?

We provide detailed instructions and support to help you set up your email accounts and manage your email settings.

Can I transfer my existing website to E-Planet?

Yes, our team can assist you with transferring your existing website to our servers seamlessly.

Do you provide SSL certificates with your hosting plans?

Yes, all of our hosting plans include free SSL certificates to secure your website and enhance your search engine rankings.

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