Author:
Pimploy Sinakorn
Last updated: 07 February 2025
E-Planet
E-Planet has earned a reputation as a leading web hosting provider, garnering high customer ratings for its reliable services and exceptional support. Trustpilot users have consistently awarded E-Planet an average rating of 4.7 out of 5 stars, based on over 3,000 reviews. Moreover, E-Planet boasts a large customer base of over 350,000 websites worldwide, including Fortune 500 companies, startups, and individual users, testament to its credibility and effectiveness in meeting diverse hosting needs.
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E-Planet's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.8 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. E-Planet's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.6 | Mostly credible - E-Planet consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 3.5 | Good - Easy to Use: E-Planet is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 4 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.9 | Affordable - The pricing of E-Planet is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.7 | Good discount - E-Planet offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using E-Planet as your hosting platform.
Positives
- Fast loading speeds
- Reliable uptime
- Good customer support
- User-friendly interface
- Affordable pricing
Negatives
- Limited storage on basic plans
- Occasional server issues
- Lack of advanced features
- Inconsistent support quality
- Hidden fees
Interesting facts
Offers a variety of hosting plans
Provides free SSL certificates
Has a money-back guarantee
Uses SSD storage
Offers 24/7 support
