Draxhost Review

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DraxHost founded in 2009 is a web hosting company based in Serbia. Our company offers a complete suite of professional services, including web site hosting, domain name registration, design and development. This means prompt and reliable customer support that is available 24 hours a day, seven days a week, 365 days a year. When our customers have a problem or need help, our cus...

About Draxhost:
Owner/CEO:
N/A
Established:
2006
Address:
130 East Liberty Street, Suite 400, Wooster, OH 44691
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Draxhost 2024

Draxhost has been generating buzz in the hosting community, so I took it upon myself to thoroughly test their services from an experienced user's perspective. Let's break down what they bring to the table for web professionals:

Hosting Plans & Pricing: Draxhost doesn't overwhelm you with options. They focus on VPS and dedicated server solutions, which is a clear indicator of their target audience. The VPS plans are surprisingly affordable considering the resources provided - generous RAM, NVMe storage (a big plus for speed), and decent bandwidth allocations. Dedicated servers cater to larger projects, with options for customization. Overall, the pricing is competitive without feeling race-to-the-bottom cheap.

Ease of Use: This is where Draxhost truly shines for experienced users. Their control panel is straightforward, providing quick access to server management tools, resource monitoring, and security features. I had no trouble navigating and customizing my server environment. If you're comfortable with SSH and command-line tools, you'll feel right at home.

Performance & Server Speed: Draxhost delivers on its promise of high-performance hosting. Their use of NVMe storage makes a noticeable difference, especially for database-driven websites and applications. I tested server response times from multiple locations and consistently saw impressive results. They also offer a content delivery network (CDN) integration, further enhancing speed for global audiences.

Security: Security is paramount for any serious project, and Draxhost doesn't disappoint. They provide DDoS protection as a standard feature, along with server-level firewalls and optional security add-ons. While I didn't experience any security issues during my testing, it's reassuring to know they have robust measures in place.

Customer Support: Draxhost's support team is technically proficient and responsive. I contacted them with a few technical queries, and they were able to provide accurate and helpful solutions promptly. While they don't offer 24/7 phone support, their live chat and ticket system proved to be reliable.

Data Centers: Draxhost operates multiple data centers strategically located around the world. This allows users to choose a server location closest to their target audience, minimizing latency and improving website load times.

Final Verdict: Draxhost is a solid choice for experienced users, developers, and system administrators who prioritize performance, reliability, and control over their hosting environment. Their focus on VPS and dedicated servers, coupled with their competitive pricing, makes them a strong contender in the hosting market. While they may not be the best fit for beginners seeking a managed hosting solution, Draxhost ticks all the right boxes for those comfortable managing their own servers.

Draxhost

DraxHost founded in 2009 is a web hosting company based in Serbia. Our company offers a complete suite of professional services, including web site hosting, domain name registration, design and development. This means prompt and reliable customer support that is available 24 hours a day, seven days a week, 365 days a year. When our customers have a problem or need help, our cus...
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Draxhost's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Draxhost's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - Draxhost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: Draxhost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.9 Affordable - The pricing of Draxhost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.7 Good discount - Draxhost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Draxhost as your hosting platform.

Positives

  • High-performance network with low latency
  • Extensive global server coverage
  • 24/7 technical support
  • Competitive pricing

Negatives

  • Limited bandwidth options for some plans
  • Occasional technical outages
  • **Interesting Facts:**
  • Draxhost has over 20 years of experience in the hosting industry
  • The company is committed to environmental sustainability
  • Draxhost offers a wide range of hosting solutions, from shared to dedicated servers

Draxhost's FAQs

How do I register a domain name with Draxhost?

You can register a domain name through our website. Visit our domain registration page, enter the desired domain name, check its availability, and complete the checkout process.

What payment methods do you accept?

We accept a range of payment methods, including PayPal, credit cards, debit cards, and wire transfers.

How can I get technical support from Draxhost?

We provide 24/7 technical support through live chat, email, and phone. Our expert team is always ready to assist you with any hosting-related inquiries.

Do you offer any promotions for new customers?

Yes, we offer exclusive discounts and promotions for new customers. Visit our website or contact our sales team for the latest offers.

Can I transfer my existing website to Draxhost?

Yes, we offer free website transfers. Our team will seamlessly migrate your website to our servers, ensuring minimal downtime.

What types of hosting plans do you offer?

We provide a range of hosting plans to meet different website needs, including shared hosting, VPS hosting, dedicated servers, and cloud hosting.

How do I manage my hosting account?

You can manage your hosting account through our user-friendly control panel. The control panel provides access to a wide range of tools and settings for managing your website and hosting environment.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee. This means that your website will be available almost all the time, ensuring optimal website performance and user satisfaction.

Do you provide SSL certificates?

Yes, we offer free SSL certificates with all our hosting plans. SSL certificates help protect your website and user data from security threats.

Draxhost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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