(Ex. Review

User reviews (0) is a leader company in LATAM with more than 120.000 customers, 110.000 registeres domains and 150.000 web sites hosted. 15 years in the LATAM Market and the company with most clients in Argentina. Shared, reseller, dedicated and Cloud hosting. SSL, domains, SiteBuilder ( and email marketing platform (

About (Ex.
Donweb S.A.
Av. Francia 281, Viña del Mar, Valparaíso, Chile
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 20 July 2024

Review (Ex. 2024, formerly known as, is a familiar name in the Latin American web hosting scene. With a history dating back to 1999, they've had plenty of time to refine their services and cater to experienced users like webmasters and system administrators. But how well do they actually hold up in today's competitive market? Let's delve into the details.

Hosting Plans and Pricing: Donweb offers a decent variety of hosting plans, ranging from shared hosting to dedicated servers, and even cloud solutions. They seem particularly focused on the reseller market, with various reseller packages available. Price-wise, they're competitive within the Latin American market, especially considering their focus on businesses. However, experienced users might find their entry-level shared plans somewhat limited in resources compared to global competitors.

Ease of Use and Control Panel: The company provides a cPanel control panel, a standard and welcome sight for experienced users. This offers familiar ground for managing domains, emails, databases, and other site features. While their website isn't the most modern, crucial information is generally easy to find.

Performance, Server Speed, and Data Centers: Donweb boasts a strong infrastructure within Latin America. They operate multiple data centers strategically located within the region, promising lower latency for websites targeting a Latin American audience. However, they lack data centers outside this region, which could be a drawback for users targeting a global audience. Information about their server technology isn't readily available on the website, which might leave some experienced users wanting more transparency.

Security: Donweb offers standard security features like SSL certificates and anti-DDoS protection across most plans. While they mention security measures on their site, they don't provide detailed information about their implementation. Experienced users, especially those handling sensitive data, might need to reach out to their support for specific security inquiries.

Customer Support: Donweb offers 24/7 support via phone, live chat, and a ticketing system. While their support is available in Spanish and Portuguese, English support may be limited. Reviews regarding their customer service are mixed, with some praising their responsiveness and others mentioning long wait times or difficulties resolving complex issues.

Overall: Donweb (formerly Dattatec) presents a mixed bag for experienced users. Their regional focus and infrastructure make them a viable option for projects targeting Latin America. They offer a decent range of hosting plans, competitive pricing, and the familiarity of cPanel. However, the lack of detailed information on their website about server specs, security implementations, and their mixed customer service reviews could be potential drawbacks. For experienced users seeking transparency and global reach, exploring other options might be worthwhile. (Ex. is a leader company in LATAM with more than 120.000 customers, 110.000 registeres domains and 150.000 web sites hosted. 15 years in the LATAM Market and the company with most clients in Argentina. Shared, reseller, dedicated and Cloud hosting. SSL, domains, SiteBuilder ( and email marketing platform (
Visit Site (Ex.'s rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.2 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. (Ex.'s feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.5 Trustworthy - (Ex. is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4 Good - Easy to Use: (Ex. is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.2 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of (Ex. is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - (Ex. offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using (Ex. as your hosting platform.


  • Affordable pricing
  • Wide variety of plans
  • Reliable service
  • 24/7 customer support
  • No contracts


  • Some customers report slow speeds during peak hours
  • Limited availability in certain areas
  • Data caps on some plans
  • **Interesting Facts:**
  • Founded in 2004
  • Based in Los Angeles, California
  • Offers a range of additional services, such as website design and hosting
  • Partners with local businesses and educational institutions to provide discounted rates
  • Has received positive reviews from industry experts

Frequently Asked Questions(FAQ)

How do I register a domain with Donweb

Visit, search for your desired domain name, select an extension, and follow the registration process.

What payment methods do you accept?

We accept credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

Do you offer any discounts or promotions?

Yes, we offer promotional pricing on selected domains and hosting plans. Check our website for the latest promotions.

How can I get technical support?

You can contact our 24/7 customer support team via phone, email, or live chat.

Can I transfer my existing domain to Donweb

Yes, we offer free domain transfers with a simple process.

What is the difference between your web hosting plans?

Our plans range from basic shared hosting to dedicated servers. The main differences lie in the amount of disk space, bandwidth, and features included.

Do you provide a money-back guarantee?

Yes, we offer a 30-day money-back guarantee for all our hosting plans.

How long does it take to set up my hosting account?

Our setup process is typically completed within 24 hours.

Can I upgrade or downgrade my hosting plan later?

Yes, you can easily upgrade or downgrade your plan at any time from your account panel. (Ex.'s Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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