DigiCert Review 2026

User reviews (58)

DigiCert is a leading digital security company headquartered in Utah. Their core function revolves around trust on the internet, acting as a certificate authority (CA). DigiCert issues digital certificates, also known as SSL/TLS certificates, which play a critical role in website encryption and authentication. This encryption ensures secure communication between your browser and a website, protecting sensitive data and verifying website legitimacy. Beyond certificates, DigiCert offers a range of PKI (Public Key Infrastructure) solutions and website security products, making them a comprehensive partner for businesses seeking robust online security.


About DigiCert:
Established:
2003
Phone:
1-801-701-9600/1-800
Address:
2801 North Thanksgiving Way Suite 500 Lehi, Utah 84043
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.5/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Good discount
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

DigiCert

DigiCert is a leading digital security company headquartered in Utah. Their core function revolves around trust on the internet, acting as a certificate authority (CA). DigiCert issues digital certificates, also known as SSL/TLS certificates, which play a critical role in website encryption and authentication. This encryption ensures secure communication between your browser and a website, protecting sensitive data and verifying website legitimacy. Beyond certificates, DigiCert offers a range of PKI (Public Key Infrastructure) solutions and website security products, making them a comprehensive partner for businesses seeking robust online security.

Visit Site

Pros and Cons

Here are the pros and cons of using DigiCert as your hosting platform.

Positives

Strong security focus
High-assurance certificates
Good reputation
Variety of certificate types
Enterprise-level solutions

Negatives

Higher price point
Can be complex to manage
Less focus on small businesses
Potentially slower support
Not a general hosting provider

Interesting facts

Discover the unique features that make DigiCert stand out

Specializes in digital certificates

Offers PKI solutions

Acquired several other certificate authorities

Trusted by large organizations

Focus on security and compliance

DigiCert's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.6 /5 Good

A practical, modern feature bundle is usually available. Many plans from DigiCert include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.4 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support DigiCert. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.4 /5 Good

Most users will find the platform fairly easy to use. With DigiCert, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.5 /5 Good

Support is generally dependable for everyday needs. Many providers like DigiCert offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.8 /5 Affordable

Overall value is usually good for the target market. Many plans from DigiCert offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.6 /5 Good discount

Discounts are usually practical and easy to apply. For DigiCert, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
3.4 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that DigiCert states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

DigiCert's FAQs

How do I register a domain name with DigiCert?

To register a domain, visit our website and search for your desired domain name. Complete the necessary information and make the payment.

What payment methods do you accept?

We accept major credit cards, PayPal, and wire transfers.

How long does it take to register a domain name?

The registration process typically takes 24-48 hours to complete.

Can I transfer an existing domain name to DigiCert?

Yes, you can transfer your domain to DigiCert. The transfer process may take a few days to complete.

What is the renewal fee for a domain name?

The renewal fee for a domain name varies depending on the extension (.com, .net, etc.). Contact our support team for specific pricing information.

How can I get support for my domain or hosting services?

You can reach our support team via live chat, email, or phone.

Do you offer any discounts or promotions on domain registrations?

We frequently offer promotions and discounts. Check our website or social media channels for current offers.

What is the difference between a domain name and web hosting?

A domain name is the address of your website on the internet. Web hosting provides the storage and resources for your website's files and content.

How do I choose the right hosting plan for my website?

Consider your website's traffic, storage requirements, and desired features when selecting a hosting plan. Our support team can help you make the right choice.

Latest user reviews

EE
• 1 years ago
Bait-and-switch pricing. At our first annual renewal, our EV certificate/keylocker price increased from $800/year to $6800 a year because they now charge per signature.
RUOK
• 1 years ago
i worked with this company since the stone age. the equipment is still the same fantastic. they have many different rock types to utilized in working and a lot of meat to eat. would work with them again. RUOK
Razvan H.
• 1 years ago
Been a long-time customer of DigiCert. Seven years ago DigiCert used to be a great company with great support, but over the past few years the prices have been going up while the customer experience has been getting worse with each year. The final drop for us was them wasting our time and blatantly lying to us, so we decided it's obviously not a company to work with anymore.
D M
• 1 years ago
Wow...Digicert has introduced a new payment model for ssl certificates and now nothing is working...one cannot buy a certificate and when one proceeds with the payment, the payment frozes money on the account. That's tragic, when one cannot buy a product for 3 days straight - is this the speed I will be getting once I have an issue with their SSL? I would loose all my clients this way. I have reached out multiple times to their tech teams and sales teams - no discount, no solution, nada
David B
• 1 years ago
Can't verify our business as they're using out of date sources they choose to use but we need to fix them as it's not their responsibility...Waste of 300 quid, DO NOT USE
D.Luffy Rio.
• 2 years ago
THEY ARE SCAMMERS, THEY MADE ME PAY $755 AND AFTER 1 MONTH OF TOUGHING ME ABOUT VERIFY THEY REFUSED TO VERIFY AND WON'T REFUND MY MONEY AT ALL. I HAVE BEEN WAITING FOR A MONTH AND THEY STILL DON'T ANSWER ME.
Federico
• 2 years ago
They sold me an ssl certificate with less features than what advertised. After contacting them I waited months for an answer and no solution has been found. I feel scammed by them. I will never use their certificates again, there are several alternatives, even free ones.
David Homer
• 2 years ago
We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.
Zemisco Games
• 2 years ago
Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers
Tom Hashemi
• 2 years ago
They tried to upsell to something our client didn't need, and then we went through a bunch of emails that were completely unnecessary rather than just letting us make the purchase. We'll be going elsewhere - they're a waste of time.

Payment method

PayPal is accepted at DigiCert
Visa is accepted at DigiCert
MasterCard is accepted at DigiCert
Amex is accepted at DigiCert
American Express is accepted at DigiCert

DigiCert's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (58)

User reviews of DigiCert

This is where you can share your experience with DigiCert. Read other users' reviews or write your own to highlight its pros and cons based on real use.

1.7

Reviewed by 58 users

5
9
4
1
3
0
2
1
1
47
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
1 years ago
Bait-and-switch Pricing
Bait-and-switch pricing. At our first annual renewal, our EV certificate/keylocker price increased from $800/year to $6800 a year because they now charge per signature.
1 years ago
i worked with this company since the… 2000 bc
i worked with this company since the stone age. the equipment is still the same fantastic. they have many different rock types to utilized in working and a lot of meat to eat. would work with them again. RUOK
1 years ago
DigiCert not what it used to be
Been a long-time customer of DigiCert. Seven years ago DigiCert used to be a great company with great support, but over the past few years the prices have been going up while the customer experience has been getting worse with each year. The final drop for us was them wasting our time and blatantly lying to us, so we decided it's obviously not a company to work with anymore.
1 years ago
Wow...3 days to repair their payments.
Wow...Digicert has introduced a new payment model for ssl certificates and now nothing is working...one cannot buy a certificate and when one proceeds with the payment, the payment frozes money on the account. That's tragic, when one cannot buy a product for 3 days straight - is this the speed I will be getting once I have an issue with their SSL? I would loose all my clients this way. I have reached out multiple times to their tech teams and sales teams - no discount, no solution, nada
1 years ago
Can't verify our business as they're…
Can't verify our business as they're using out of date sources they choose to use but we need to fix them as it's not their responsibility...Waste of 300 quid, DO NOT USE
2 years ago
THEY ARE SCAMMERS
THEY ARE SCAMMERS, THEY MADE ME PAY $755 AND AFTER 1 MONTH OF TOUGHING ME ABOUT VERIFY THEY REFUSED TO VERIFY AND WON'T REFUND MY MONEY AT ALL. I HAVE BEEN WAITING FOR A MONTH AND THEY STILL DON'T ANSWER ME.
2 years ago
Unfair
They sold me an ssl certificate with less features than what advertised. After contacting them I waited months for an answer and no solution has been found. I feel scammed by them. I will never use their certificates again, there are several alternatives, even free ones.
2 years ago
We've been trying to get a code signing…
We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.
2 years ago
Its been two months now and they are…
Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers
2 years ago
They tried to upsell to something our…
They tried to upsell to something our client didn't need, and then we went through a bunch of emails that were completely unnecessary rather than just letting us make the purchase. We'll be going elsewhere - they're a waste of time.
Glossary.tab_nav_detail.bonuses

DigiCert's Coupons

We have been making daily efforts to identify and update the best valid coupons from DigiCert available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
No results image
At this time, we have not found any offers from DigiCert that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.