DigiCert Review 2026

User reviews (58)

DigiCert is a leading digital security company headquartered in Utah. Their core function revolves around trust on the internet, acting as a certificate authority (CA). DigiCert issues digital certificates, also known as SSL/TLS certificates, which play a critical role in website encryption and authentication. This encryption ensures secure communication between your browser and a website, protecting sensitive data and verifying website legitimacy. Beyond certificates, DigiCert offers a range of PKI (Public Key Infrastructure) solutions and website security products, making them a comprehensive partner for businesses seeking robust online security.

Visit Site DigiCert

About DigiCert:

Established:

2003

Phone:

1-801-701-9600/1-800

Email:

[email protected]

Address:

2801 North Thanksgiving Way Suite 500 Lehi, Utah 84043

Servers Locations:

Customer Support: 0

No live chat

United States Accepted

3.5/5

Trusted Provider

Features Good

Reliability Mostly credible

User Friendly Good

Support Good

Price Affordable

Promotion Good discount

Other Factors Good

Author

Pimploy Sinakorn

Last updated: 07 February 2025

DigiCert

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Pros and Cons

Here are the pros and cons of using DigiCert as your hosting platform.

Positives

Strong security focus

High-assurance certificates

Good reputation

Variety of certificate types

Enterprise-level solutions

Negatives

Higher price point

Can be complex to manage

Less focus on small businesses

Potentially slower support

Not a general hosting provider

Interesting facts

Discover the unique features that make DigiCert stand out

Specializes in digital certificates

Offers PKI solutions

Acquired several other certificate authorities

Trusted by large organizations

Focus on security and compliance

DigiCert's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features

3.6 /5 Good

DigiCert generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability

3.4 /5 Mostly credible

DigiCert is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience

3.4 /5 Good

DigiCert is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support

3.5 /5 Good

DigiCert generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing

3.8 /5 Affordable

DigiCert is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions

3.6 /5 Good discount

DigiCert usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors

3.4 /5 Good

We give DigiCert a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

DigiCert's FAQs

How do I register a domain name with DigiCert?

To register a domain, visit our website and search for your desired domain name. Complete the necessary information and make the payment.

What payment methods do you accept?

We accept major credit cards, PayPal, and wire transfers.

How long does it take to register a domain name?

The registration process typically takes 24-48 hours to complete.

Can I transfer an existing domain name to DigiCert?

Yes, you can transfer your domain to DigiCert. The transfer process may take a few days to complete.

What is the renewal fee for a domain name?

The renewal fee for a domain name varies depending on the extension (.com, .net, etc.). Contact our support team for specific pricing information.

How can I get support for my domain or hosting services?

You can reach our support team via live chat, email, or phone.

Do you offer any discounts or promotions on domain registrations?

We frequently offer promotions and discounts. Check our website or social media channels for current offers.

What is the difference between a domain name and web hosting?

A domain name is the address of your website on the internet. Web hosting provides the storage and resources for your website's files and content.

How do I choose the right hosting plan for my website?

Consider your website's traffic, storage requirements, and desired features when selecting a hosting plan. Our support team can help you make the right choice.

Latest user reviews

• 1 years ago

Bait-and-switch pricing. At our first annual renewal, our EV certificate/keylocker price increased from $800/year to $6800 a year because they now charge per signature.

RUOK

• 1 years ago

i worked with this company since the stone age. the equipment is still the same fantastic. they have many different rock types to utilized in working and a lot of meat to eat. would work with them again. RUOK

Razvan H.

• 1 years ago

Been a long-time customer of DigiCert. Seven years ago DigiCert used to be a great company with great support, but over the past few years the prices have been going up while the customer experience has been getting worse with each year. The final drop for us was them wasting our time and blatantly lying to us, so we decided it's obviously not a company to work with anymore.

D M

• 1 years ago

Wow...Digicert has introduced a new payment model for ssl certificates and now nothing is working...one cannot buy a certificate and when one proceeds with the payment, the payment frozes money on the account. That's tragic, when one cannot buy a product for 3 days straight - is this the speed I will be getting once I have an issue with their SSL? I would loose all my clients this way. I have reached out multiple times to their tech teams and sales teams - no discount, no solution, nada

David B

• 1 years ago

Can't verify our business as they're using out of date sources they choose to use but we need to fix them as it's not their responsibility...Waste of 300 quid, DO NOT USE

D.Luffy Rio.

• 1 years ago

THEY ARE SCAMMERS, THEY MADE ME PAY $755 AND AFTER 1 MONTH OF TOUGHING ME ABOUT VERIFY THEY REFUSED TO VERIFY AND WON'T REFUND MY MONEY AT ALL. I HAVE BEEN WAITING FOR A MONTH AND THEY STILL DON'T ANSWER ME.

Federico

• 2 years ago

They sold me an ssl certificate with less features than what advertised. After contacting them I waited months for an answer and no solution has been found. I feel scammed by them. I will never use their certificates again, there are several alternatives, even free ones.

David Homer

• 2 years ago

We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.

Zemisco Games

• 2 years ago

Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers

Tom Hashemi

• 2 years ago

They tried to upsell to something our client didn't need, and then we went through a bunch of emails that were completely unnecessary rather than just letting us make the purchase. We'll be going elsewhere - they're a waste of time.

Payment method

DigiCert's Features

Money Back Guarantee

Hourly Payments

Monthly Payments

Yearly Payments

Domain Purchase

API

DDOS Protection

Accepts Bitcoin

Affiliate Program

Load Balancers

WordPress Hosting

VPS Hosting

Cloud Hosting

Shared Hosting

Site Builder

Email Service

Free SSL

Backup Services

CDN Services

SEO Hosting

Unlimited Hosting

Object Storage

Streaming Services

Kubernetes

User reviews of DigiCert

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1.7

Reviewed by 58 users

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United States

1 years ago

Bait-and-switch Pricing

Bait-and-switch pricing. At our first annual renewal, our EV certificate/keylocker price increased from $800/year to $6800 a year because they now charge per signature.

Like 0 Dislike 0

RUOK

United Kingdom

1 years ago

i worked with this company since the… 2000 bc

Like 0 Dislike 0

Razvan H.

Romania

1 years ago

DigiCert not what it used to be

Like 0 Dislike 0

D M

Germany

1 years ago

Wow...3 days to repair their payments.

Like 0 Dislike 0

David B

United Kingdom

1 years ago

Can't verify our business as they're…

Can't verify our business as they're using out of date sources they choose to use but we need to fix them as it's not their responsibility...Waste of 300 quid, DO NOT USE

Like 0 Dislike 0

D.Luffy Rio.

Vietnam

1 years ago

THEY ARE SCAMMERS

Like 0 Dislike 0

Federico

Italy

2 years ago

Unfair

Like 0 Dislike 0

David Homer

United Kingdom

2 years ago

We've been trying to get a code signing…

We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.

Like 0 Dislike 0

Zemisco Games

Pakistan

2 years ago

Its been two months now and they are…

Like 0 Dislike 0

Tom Hashemi

United Kingdom

2 years ago

They tried to upsell to something our…

Like 0 Dislike 0

DigiCert's Coupons

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DigiCert Review 2026

Pimploy Sinakorn

DigiCert

Pros and Cons

Positives

Negatives

Interesting facts

DigiCert's rating Trusted Provider

DigiCert's FAQs

Latest user reviews

Payment method

DigiCert's Features

User reviews of DigiCert

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DigiCert's Coupons

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