DigiCert Review

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DigiCert is a leading digital security company headquartered in Utah. Their core function revolves around trust on the internet, acting as a certificate authority (CA). DigiCert issues digital certificates, also known as SSL/TLS certificates, which play a critical role in website encryption and authentication. This encryption ensures secure communication between your browser and a website, protecting sensitive data and verifying website legitimacy. Beyond certificates, DigiCert offers a range of PKI (Public Key Infrastructure) solutions and website security products, making them a comprehensive partner for businesses seeking robust online security.


About DigiCert:
Established:
2003
Phone:
1-801-701-9600/1-800
Address:
2801 North Thanksgiving Way Suite 500 Lehi, Utah 84043
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.5/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review DigiCert 2024

DigiCert: A Deep Dive for Experienced Web Professionals

DigiCert isn't your typical web hosting provider; they are titans in the digital certificate realm. While they don't offer traditional hosting plans with storage space and bandwidth, their focus on security directly impacts everyone in the web, hosting, and system administration sphere.

Beyond the SSL Basics: DigiCert caters to seasoned professionals who understand the critical importance of robust security beyond basic SSL certificates. Their offerings encompass a range of high-assurance certificates, including Extended Validation (EV) SSL, wildcard certificates for multiple subdomains, and specialized solutions for enterprise-level needs.

Unwavering Trust and Performance: DigiCert is renowned for its stringent vetting process and globally recognized root certificates. This translates into immediate trust from browsers and enhanced SEO performance for your websites. Downtime is a foreign concept for DigiCert, thanks to their robust infrastructure and globally distributed network.

Support That Speaks Your Language: Forget struggling with generic help articles. DigiCert provides dedicated support channels specifically designed for technical users. Expect prompt and knowledgeable assistance from their team of experts who understand the intricacies of your world.

Pricing Reflective of Value: DigiCert's solutions are not about budget-friendly packages; they represent an investment in premium security. While their pricing might be higher than entry-level certificate providers, experienced users will recognize the value of their unparalleled reputation, comprehensive features, and dedicated support.

In Conclusion: For seasoned web professionals, system administrators, and hosting providers, DigiCert is not just a certificate authority, but a trusted partner in maintaining a secure and trustworthy online presence. Their specialized solutions, unwavering performance, and expert support solidify their position as a leader in the digital security landscape.

DigiCert

DigiCert is a leading digital security company headquartered in Utah. Their core function revolves around trust on the internet, acting as a certificate authority (CA). DigiCert issues digital certificates, also known as SSL/TLS certificates, which play a critical role in website encryption and authentication. This encryption ensures secure communication between your browser and a website, protecting sensitive data and verifying website legitimacy. Beyond certificates, DigiCert offers a range of PKI (Public Key Infrastructure) solutions and website security products, making them a comprehensive partner for businesses seeking robust online security.

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DigiCert's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.6 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. DigiCert's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.4 Mostly credible - DigiCert consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.4 Good - Easy to Use: DigiCert is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.5 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.8 Affordable - The pricing of DigiCert is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.6 Good discount - DigiCert offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3.4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using DigiCert as your hosting platform.

Positives

  • DigiCert is a recognized leader in the SSL/TLS certificate market.
  • DigiCert actively innovates in the PKI (Public Key Infrastructure) space, developing new solutions to enhance website security and user experience.
  • DigiCert boasts a very high uptime and reliability record, ensuring their certificates function as intended and websites remain secure. '
  • Platform is generally considered user-friendly, making it easier for non-technical users to manage their SSL certificates.

Negatives

  • DigiCert primarily focuses on SSL/TLS certificates and related security tools. While these are crucial, they might not address all an organization's cybersecurity needs.
  • Compared to some competitors, DigiCert's SSL certificates can be slightly more expensive, especially for higher validation levels. Budget-conscious customers might find this a drawback.]
  • Some users report it can be slow or limited compared to other vendors.

Interesting facts

The type of website and the level of security required will significantly influence the choice of SSL certificate. DigiCert's wide range of certificates caters to various needs.
Businesses with a strong IT team might find managing DigiCert's certificates straightforward. However, those with limited technical resources might benefit from simpler solutions.
Certain industries have strict compliance requirements for website security. DigiCert's high-assurance certificates can be essential for businesses in these sectors.
Cost is always a factor. While DigiCert offers competitive pricing, budget-conscious customers might prioritize lower-cost SSL providers if their website security needs are basic.

DigiCert's FAQs

How do I register a domain name with DigiCert?

To register a domain, visit our website and search for your desired domain name. Complete the necessary information and make the payment.

What payment methods do you accept?

We accept major credit cards, PayPal, and wire transfers.

How long does it take to register a domain name?

The registration process typically takes 24-48 hours to complete.

Can I transfer an existing domain name to DigiCert?

Yes, you can transfer your domain to DigiCert. The transfer process may take a few days to complete.

What is the renewal fee for a domain name?

The renewal fee for a domain name varies depending on the extension (.com, .net, etc.). Contact our support team for specific pricing information.

How can I get support for my domain or hosting services?

You can reach our support team via live chat, email, or phone.

Do you offer any discounts or promotions on domain registrations?

We frequently offer promotions and discounts. Check our website or social media channels for current offers.

What is the difference between a domain name and web hosting?

A domain name is the address of your website on the internet. Web hosting provides the storage and resources for your website's files and content.

How do I choose the right hosting plan for my website?

Consider your website's traffic, storage requirements, and desired features when selecting a hosting plan. Our support team can help you make the right choice.

Latest user reviews

EE
• 4 months ago
Bait-and-switch pricing. At our first annual renewal, our EV certificate/keylocker price increased from $800/year to $6800 a year because they now charge per signature.
RUOK
• 5 months ago
i worked with this company since the stone age. the equipment is still the same fantastic. they have many different rock types to utilized in working and a lot of meat to eat. would work with them again. RUOK
Razvan H.
• 5 months ago
Been a long-time customer of DigiCert. Seven years ago DigiCert used to be a great company with great support, but over the past few years the prices have been going up while the customer experience has been getting worse with each year. The final drop for us was them wasting our time and blatantly lying to us, so we decided it's obviously not a company to work with anymore.
D M
• 5 months ago
Wow...Digicert has introduced a new payment model for ssl certificates and now nothing is working...one cannot buy a certificate and when one proceeds with the payment, the payment frozes money on the account. That's tragic, when one cannot buy a product for 3 days straight - is this the speed I will be getting once I have an issue with their SSL? I would loose all my clients this way. I have reached out multiple times to their tech teams and sales teams - no discount, no solution, nada
David B
• 6 months ago
Can't verify our business as they're using out of date sources they choose to use but we need to fix them as it's not their responsibility...Waste of 300 quid, DO NOT USE
D.Luffy Rio.
• 9 months ago
THEY ARE SCAMMERS, THEY MADE ME PAY $755 AND AFTER 1 MONTH OF TOUGHING ME ABOUT VERIFY THEY REFUSED TO VERIFY AND WON'T REFUND MY MONEY AT ALL. I HAVE BEEN WAITING FOR A MONTH AND THEY STILL DON'T ANSWER ME.
Federico
• 10 months ago
They sold me an ssl certificate with less features than what advertised. After contacting them I waited months for an answer and no solution has been found. I feel scammed by them. I will never use their certificates again, there are several alternatives, even free ones.
David Homer
• 10 months ago
We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.
Zemisco Games
• 10 months ago
Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers
Tom Hashemi
• 11 months ago
They tried to upsell to something our client didn't need, and then we went through a bunch of emails that were completely unnecessary rather than just letting us make the purchase. We'll be going elsewhere - they're a waste of time.

Payment method

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MasterCard
Amex
American Express

DigiCert's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of DigiCert

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1.7

Rated by 58 users

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DigiCert's Coupons

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