Review CoolHandle 2024
CoolHandle Review: A Deep Dive for Experienced Users
CoolHandle has been around the block in the hosting world, offering a range of solutions from shared hosting to dedicated servers. But how well do they stack up for seasoned web professionals? Let's break it down:
Hosting Plans & Pricing: CoolHandle offers a familiar spread: shared, cloud, VPS, and dedicated servers. Their shared plans are surprisingly feature-rich, including unlimited SSD storage and bandwidth even on the basic tier. This might raise eyebrows for experienced users accustomed to resource limitations on budget shared plans.
Pricing is competitive, though not the cheapest out there. However, introductory discounts can sweeten the deal for new customers. It's worth noting that renewal rates are higher, a common practice in the industry.
Ease of Use: CoolHandle utilizes cPanel, a familiar friend for most web veterans. This makes navigating server management, email accounts, and databases straightforward. However, some might find the overall interface a tad dated compared to more modern control panels.
Performance & Server Speed: CoolHandle boasts about its "superfast" servers, and in our experience, they largely live up to the claim. Uptime has been consistently reliable, exceeding the industry average. Website loading times are also decent, especially when leveraging their Cloudflare CDN integration.
Data Centers & Security: While CoolHandle doesn't have a vast global network of data centers, their US-based facilities are well-equipped with standard security features like firewalls and DDoS protection. They also offer free SSL certificates, crucial for any modern website.
Customer Support: This is where CoolHandle truly shines. They offer 24/7 support through phone, live chat, and email. Their support team is notably knowledgeable and responsive, a godsend for those frustrating moments when you need expert help fast.
Overall Verdict: CoolHandle is a solid choice for experienced users who prioritize reliable performance, robust security, and top-notch customer support. While their interface might feel a bit dated and their data center locations limited, the strong uptime, competitive pricing, and feature-rich plans make them worthy of consideration for your next project.
CoolHandle
Visit Site
CoolHandle's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 2.5 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. CoolHandle's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 2.5 | Somewhat credible - CoolHandle generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
| Price | 2.5 | Fair value for money - The pricing of CoolHandle is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - CoolHandle offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using CoolHandle as your hosting platform.
Positives
- Fast and reliable internet speeds
- Competitive pricing
- No data caps
- 24/7 customer support
- Wide coverage area
Negatives
- Limited availability in certain areas
- Occasional outages
- May require a contract
