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Connectindo.com Web Hosting Review - Pros, Cons & Rating 2026

Last updated: by Pimploy Sinakorn
User reviews (0)

The company holds authorized partner status with cPanel, CloudLinux, GlobalSign SSL, Cloudflare CDN, BitNinja server security, SpamExperts email security, and Softaculous. Connectindo is also registered as an official Electronic System Operator company in Indonesia under the regulation of the Minister of Communication and Informatics Number 5 of 2020.

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Quick Summary: Connectindo.com Review

Connectindo.com is a average / mixed provider web hosting provider rated 2.9/5 . Founded in 2008, they operate servers in 3 locations worldwide.

Reviewed by Pimploy Sinakorn · Last updated:

About Connectindo.com:
Owner/CEO:
N/A
Established:
2008
Phone:
+62-87878-42-9393
Email:
[email protected]
Address:
Jalan Jenderal Sudirman, Kav. 70, Jakarta 12910, Indonesia
Servers Locations:
  • Data centrer in id
    Indonesia
  • Data centrer in sg
    Singapore
  • Data centrer in us
    US
Servers Locations: 3
  • Indonesia
    Indonesia
  • Singapore
    Singapore
  • US
    US
Customer Support: 2
English
Website: English
All languages (2)
English
Support: English
All languages (2)
Live chat
United States
Service Available
2.9/5
Average / Mixed Provider
Features Good
Reliability Somewhat credible
User Friendly Average
Support Average
Price Affordable
Promotion Average coupon
Other Factors Average
Pimploy Sinakorn
Author

Pimploy Sinakorn

Last updated: 05 May 2026

Connectindo.com

The company holds authorized partner status with cPanel, CloudLinux, GlobalSign SSL, Cloudflare CDN, BitNinja server security, SpamExperts email security, and Softaculous. Connectindo is also registered as an official Electronic System Operator company in Indonesia under the regulation of the Minister of Communication and Informatics Number 5 of 2020.

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Connectindo.com Key Specifications

Expert Rating
2.9/5
Average / Mixed Provider
Based on TrustHostReview hands-on evaluation
Founded
2008
Servers
3 locations
Live Chat
Yes
Company
N/A
Website
Visit Site

Pros and Cons

Here are the pros and cons of using Connectindo.com as your hosting platform.

Positives

Operating continuously since 2008 with over 2,000 customers and 100,000+ products served
NVMe storage and LiteSpeed Enterprise on shared hosting above average for the price tier
Free managed service bundled into plans; Indonesia-friendly payments via GoPay and local bank transfer
Authorized partner certifications with cPanel, CloudLinux, Cloudflare, GlobalSign, and Softaculous

Negatives

Aggressive and inconsistent VPS suspension policy with reports of account suspension for legitimate use cases
Anti-DDoS Premium marketing claim contradicted by user reports of inability to handle real DDoS attacks
Refund policy is not publicly documented; widespread outage in June 2023 had no public post-mortem
Near-zero international review footprint with WHTop average of 1.0 out of 10 from all submitted reviews

Interesting facts

Discover the unique features that make Connectindo.com stand out

Founded February 2008 making it one of the longer-operating independent hosting providers in Indonesia at 17 years

Registered as an official Electronic System Operator under Indonesian Ministry of Communication Informatics Regulation No. 5 of 2020

Notable clients include Novotel and Nokia Siemens Networks suggesting proven capacity for enterprise-grade deployments

Despite 17 years of operation the provider has essentially zero presence on international hosting review platforms

Connectindo.com's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
3.5 /5 Good

NVMe storage and LiteSpeed Enterprise on shared hosting is above average; broad catalog covers shared, VPS, dedicated, colocation, domain, SSL, and managed service

Reliability
2.5 /5 Somewhat credible

Reported widespread outage in June 2023 with no public post-mortem; DDoS protection claims not backed by user reports; no publicly available uptime SLA enforcement data

User Experience
3 /5 Average

cPanel available on most plans; some advertised features may cost extra; bilingual website and GoPay payment reduce friction for Indonesian users

Support
2.5 /5 Average

24/7 multi-channel support via WhatsApp, ticket, phone, email, and live chat; execution is inconsistent across users; zero official responses to public negative reviews

Pricing
3.5 /5 Affordable

Competitive for the Indonesian market with GoPay and local bank transfer; refund policy is not publicly documented which is a meaningful risk for multi-year plans

Promotions
2.5 /5 Average coupon

Free domain and free SSL bundled on some plans; free managed service is a genuine value-add; no documented promotional campaigns or discount programs found

Other Factors
3 /5 Average

17 years of continuous operation, official Indonesian government registration, and certified partnerships with cPanel, CloudLinux, Cloudflare and GlobalSign indicate legitimate business structure

Connectindo.com's Features

Money-Back Guarantee Money-Back Guarantee
Hourly Payments Hourly Payments
Monthly Payments Monthly Payments
Yearly Payments Yearly Payments
Domain Purchase Domain Purchase
REST API REST API
DDOS Protection DDOS Protection
Crypto Accepted Crypto Accepted
Affiliate Program Affiliate Program
Load Balancers Load Balancers
WordPress Hosting WordPress Hosting
VPS Hosting VPS Hosting
Cloud Hosting Cloud Hosting
Shared Hosting Shared Hosting
Website Builder Website Builder
Email Hosting Email Hosting
SSL Certificate(Free) SSL Certificate(Free)
Backup Services Backup Services
CDN Services CDN Services
Unlimited Hosting Unlimited Hosting
Object Storage Object Storage
Kubernetes Kubernetes
WooCommerce Hosting WooCommerce Hosting
Dedicated Server Dedicated Server
Reseller Hosting Reseller Hosting
Malware Scanner Malware Scanner
Two-Factor Authentication (2FA) Two-Factor Authentication (2FA)
Mobile App Mobile App
Free Site Migration Free Site Migration
NVMe SSD Storage NVMe SSD Storage
1-Click WordPress Install 1-Click WordPress Install
WAF Included WAF Included
E-commerce Hosting E-commerce Hosting
Managed WordPress Managed WordPress
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Bonuses

Connectindo.com Coupons & Promos

We have been making daily efforts to identify and update the best valid coupons from Connectindo.com available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Connectindo.com that apply to your country.