Claranet Review 2026

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Claranet is a leading global provider of managed hosting and network services, trusted by over 60,000 customers worldwide. With a reputation for reliability, security, and performance, Claranet offers a wide range of cloud hosting solutions, including dedicated servers, private clouds, and hybrid cloud services. According to industry analysts and customer reviews, Claranet consistently ranks highly for customer satisfaction, technical expertise, and value for money. The company serves a diverse customer base, including enterprises, governments, and SMEs across various industries.

About Claranet:
Owner/CEO:
DC Thomson Media
Established:
1996
Address:
119 Farringdon Road, London EC1R 3DA, UK
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.6/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Good
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Claranet

Claranet is a leading global provider of managed hosting and network services, trusted by over 60,000 customers worldwide. With a reputation for reliability, security, and performance, Claranet offers a wide range of cloud hosting solutions, including dedicated servers, private clouds, and hybrid cloud services. According to industry analysts and customer reviews, Claranet consistently ranks highly for customer satisfaction, technical expertise, and value for money. The company serves a diverse customer base, including enterprises, governments, and SMEs across various industries.
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Pros and Cons

Here are the pros and cons of using Claranet as your hosting platform.

Positives

Scalable solutions
Strong security
Global presence
Managed services
Good reputation

Negatives

Potentially higher cost
Complexity for small users
Less personal support
Specific technology focus
Possible vendor lock-in

Interesting facts

Discover the unique features that make Claranet stand out

Focus on enterprise

Hybrid cloud expertise

Data center network

Compliance certifications

Partnerships with major tech

Claranet's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.5 /5 Good

A practical, modern feature bundle is usually available. Many plans from Claranet include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.8 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Claranet. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
4.2 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Claranet. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
3.8 /5 Good

Support is generally dependable for everyday needs. Many providers like Claranet offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, Claranet has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with Claranet, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Claranet may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Claranet's FAQs

How do I register a domain with Claranet?

Visit our website, enter your desired domain name, choose a plan, and complete the checkout process.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How can I contact your support team?

You can reach our 24/7 support team via phone, email, or live chat.

Do you offer any promotions for new customers?

Yes, we frequently offer discounts and incentives for new customers. Check our website for current promotions.

What is the difference between shared hosting and VPS hosting?

Shared hosting shares server resources with multiple websites, while VPS hosting provides dedicated resources within a virtualized environment.

How do I transfer my domain to Claranet?

Contact us and provide the domain name and your transfer authorization code. We will guide you through the process.

What is your uptime guarantee?

We guarantee 99.9% uptime for all of our hosting services.

How do I create an email account on my domain?

Log into your Claranet control panel and follow the instructions to create new email accounts.

Can I use a custom nameserver with my domain?

Yes, you can update your domain's nameservers to point to a custom DNS provider.

Claranet's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

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Claranet's Coupons

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No promotions currently available for users in United States.
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