City Network Review 2026

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City Network is a leading provider of infrastructure services in Europe with over 30 000 customers and data centers in 27 locations around the world. We provide public, private and hybrid cloud solutions based on OpenStack and are certified according to ISO 9001, 14001, 27001, 27015 and 27018 – internationally recognised standards for quality, information security and sustai...

About City Network:
Owner/CEO:
Net Internet Co., Ltd.
Established:
1999
Email:
N/A
Address:
Tokyo, Japan
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4.3/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

City Network

City Network is a leading provider of infrastructure services in Europe with over 30 000 customers and data centers in 27 locations around the world. We provide public, private and hybrid cloud solutions based on OpenStack and are certified according to ISO 9001, 14001, 27001, 27015 and 27018 – internationally recognised standards for quality, information security and sustai...
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Pros and Cons

Here are the pros and cons of using City Network as your hosting platform.

Positives

High uptime
Good customer support
Variety of hosting options
Scalable resources

Negatives

Higher pricing
Complex interface
Limited server locations
Occasional slow speeds

Interesting facts

Discover the unique features that make City Network stand out

Established company

Offers managed services

Focus on business clients

Provides security features

City Network's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.2 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from City Network, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.7 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With City Network, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.5 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with City Network. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.3 /5 Excellent

Support is consistently responsive and capable. With City Network, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.1 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With City Network, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with City Network, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for City Network may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

City Network's FAQs

How do I register a domain name with City Network?

Visit our website, search for your desired domain name, and follow the registration process.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal.

How can I access technical support?

Our support team is available 24/7 via live chat, email, and phone.

Do you offer any promotions for new customers?

Yes, we offer a variety of promotions, including discounts on domain registrations and hosting packages.

How long does it take to register a domain name?

The registration process typically takes a few minutes to complete.

What is the minimum period for domain registration?

The minimum registration period is one year.

Can I transfer my existing domain to City Network?

Yes, you can transfer your domain to City Network. We provide a step-by-step guide to assist you.

Do you provide email hosting services?

Yes, we offer professional email hosting solutions as part of our hosting packages.

What is the difference between shared and dedicated hosting?

Shared hosting shares server resources with multiple websites, while dedicated hosting provides exclusive access to a single server.

City Network's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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City Network's Coupons

We have been making daily efforts to identify and update the best valid coupons from City Network available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from City Network that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.