Author:
Pimploy Sinakorn
Last updated: 07 February 2025
Citrahost
Citrahost is one of the brands belonging to PT Citraweb Digital Multisolusi which is an Information Technology company and has existed since 2000 in Yogyakarta.
Having sufficient infrastructure support that is affiliated with Citranet and Mikrotik and supported by networks and access managed professionally on internal, national and international networks makes Citrahost the ...
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Citrahost's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Citrahost's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.8 | Mostly credible - Citrahost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.2 | Excellent - Extremely Easy to Use: Citrahost is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.5 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 3.5 | Affordable - The pricing of Citrahost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3 | Average coupon - Citrahost offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Citrahost as your hosting platform.
Positives
- Fast loading speeds
- Reliable uptime
- Good customer support
- Affordable pricing
- User-friendly interface
Negatives
- Limited storage on basic plans
- Inconsistent support response times
- Lack of advanced features
- Occasional server issues
- Hidden fees
Interesting facts
Offers a variety of hosting options
Provides free SSL certificates
Has a money-back guarantee
Uses SSD storage
Offers one-click installs
Citrahost's FAQs
Citrahost's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
