Author:
Pimploy Sinakorn
Last updated: 26 August 2025
ChinaCache
ChinaCache, a leading web hosting provider in China, has garnered an excellent reputation for its reliable and secure services. With over 20 years of experience, the company has a proven track record of providing high-quality web hosting solutions to both domestic and international customers. ChinaCache boasts an impressive client base of over 2 million websites and serves some of the largest enterprises in China, including Alibaba, Baidu, and Tencent. Its commitment to delivering exceptional support and 99.9% uptime has made it a preferred choice for businesses seeking a stable and scalable hosting platform.
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ChinaCache's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4.5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. ChinaCache's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 4.5 | Trustworthy - ChinaCache is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 2 | Below average - ChinaCache is somewhat difficult to navigate and use. Users may have some trouble finding the information they need or completing tasks. |
| Support | 3.5 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 2.5 | Fair value for money - The pricing of ChinaCache is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 1 | Negligible discount - ChinaCache rarely offers promotions. Their promotions are infrequent and lackluster. There are few bonus programs, discounted codes, or percentage discounts. They have strict conditions for receiving promotions, and their targeted audience is small. They rarely offers rewards programs, loyalty programs, discounts, or special offers. |
| Other Factors | 4.5 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using ChinaCache as your hosting platform.
Positives
- Global CDN
- Strong presence in China
- DDoS protection
- 24/7 support
Negatives
- Complex pricing
- Limited transparency
- Potential language barrier
- Customer service issues
Interesting facts
Founded in 1998
Publicly traded company
Focus on China market
Offers cloud services
ChinaCache's FAQs
ChinaCache's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
