ChinaCache Review

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ChinaCache, a leading web hosting provider in China, has garnered an excellent reputation for its reliable and secure services. With over 20 years of experience, the company has a proven track record of providing high-quality web hosting solutions to both domestic and international customers. ChinaCache boasts an impressive client base of over 2 million websites and serves some of the largest enterprises in China, including Alibaba, Baidu, and Tencent. Its commitment to delivering exceptional support and 99.9% uptime has made it a preferred choice for businesses seeking a stable and scalable hosting platform.

About ChinaCache:
Owner/CEO:
ChinaCache International Holdings Ltd.
Established:
2001
Address:
Suite 807, 8/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong
Servers Locations:
  • Sao Paulo
    Sao Paulo
  • Yinchuan
    Yinchuan
  • Harbin
    Harbin
  • Changchun
    Changchun
  • Hefei
    Hefei
  • Wuhan
    Wuhan
  • Chongqing
    Chongqing
  • Show all
Servers Locations: 32
  • Sao Paulo
    Sao Paulo
  • Yinchuan
    Yinchuan
  • Harbin
    Harbin
  • Changchun
    Changchun
  • Hefei
    Hefei
  • Wuhan
    Wuhan
  • Chongqing
    Chongqing
  • Shanghai
    Shanghai
  • Hangzhou
    Hangzhou
  • Fuzhou
    Fuzhou
  • Nanjing
    Nanjing
  • Beijing
    Beijing
  • Jilin
    Jilin
  • Frankfurt am Main
    Frankfurt am Main
  • Paris
    Paris
  • London
    London
  • Hong Kong
    Hong Kong
  • Jakarta
    Jakarta
  • Tokyo
    Tokyo
  • Phnom Penh
    Phnom Penh
  • Seoul
    Seoul
  • Kuala Lumpur
    Kuala Lumpur
  • Singapore
    Singapore
  • Taiwan
    Taiwan
  • Chicago
    Chicago
  • Dallas
    Dallas
  • New York
    New York
  • San Jose
    San Jose
  • Seattle
    Seattle
  • Washington
    Washington
  • Miami
    Miami
  • Los Angeles
    Los Angeles
Customer Support: 0
No live chat
United States
United States Accepted
3/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Mostly credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review ChinaCache 2024

ChinaCache Review: A Deep Dive for Experienced Users

ChinaCache is not a name that typically comes to mind for web hosting outside of China. Heavily focused on the Chinese market, they are a giant within their domain, boasting an extensive content delivery network (CDN) and a strong presence in cloud solutions. However, for seasoned webmasters, system administrators, and developers looking to tap into the Chinese market, ChinaCache presents a unique proposition that warrants a closer look.

Hosting Plans and Pricing: Don't expect the typical shared hosting packages you'd find with global providers. ChinaCache caters to larger-scale projects with a focus on cloud-based solutions, CDN integration, and enterprise-level services. This naturally reflects on their pricing, which tends to be higher compared to entry-level hosting options. However, for those requiring robust infrastructure and a strong foothold within China, their pricing aligns with the specialized services provided.

Ease of Use: Be prepared for a steeper learning curve. While ChinaCache offers comprehensive documentation, a considerable portion is in Chinese. The management interface, while functional, might feel less intuitive compared to globally-oriented providers. Technical proficiency and potentially some translation assistance will be beneficial, especially during the initial setup.

Performance and Server Speed: This is where ChinaCache truly shines within its niche. Their network infrastructure within mainland China is vast and optimized, delivering impressive performance and low latency for users in the region. Their CDN capabilities are particularly noteworthy, making them a strong contender for websites with a heavy Chinese audience.

Security: ChinaCache takes security seriously, employing various measures like DDoS protection, web application firewalls, and regular security audits. However, it's important to note the unique regulatory environment in China. Website owners need to be aware of and compliant with China's specific internet regulations and data storage requirements.

Customer Support: While ChinaCache offers 24/7 support, communication can be a hurdle for non-Chinese speakers. Responses may be slower, and technical troubleshooting might require patience due to potential language barriers. This is an area where they could improve to cater to a broader international clientele.

Data Centers: Unsurprisingly, ChinaCache's data centers are strategically located within mainland China. While this offers unparalleled performance within the country, it's crucial to consider the implications for data sovereignty and potential latency for users outside of China.

In conclusion, ChinaCache is not your typical web hosting provider. They are a specialized solution tailored for a specific purpose: delivering high-performance websites and applications within China. Their strengths lie in their robust infrastructure, impressive CDN, and deep understanding of the Chinese market. However, their complex pricing, language barrier in support, and China-specific focus make them a better fit for experienced users with technical expertise and a clear need for a strong Chinese presence.

ChinaCache

ChinaCache, a leading web hosting provider in China, has garnered an excellent reputation for its reliable and secure services. With over 20 years of experience, the company has a proven track record of providing high-quality web hosting solutions to both domestic and international customers. ChinaCache boasts an impressive client base of over 2 million websites and serves some of the largest enterprises in China, including Alibaba, Baidu, and Tencent. Its commitment to delivering exceptional support and 99.9% uptime has made it a preferred choice for businesses seeking a stable and scalable hosting platform.
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ChinaCache's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 3 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. ChinaCache's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 3.5 Somewhat credible - ChinaCache generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 3 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 3 Fair value for money - The pricing of ChinaCache is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - ChinaCache offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 3 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using ChinaCache as your hosting platform.

Positives

  • Extensive network coverage in China
  • High-speed internet access
  • Reliable and stable service
  • Competitive pricing
  • Customer support 24/7

Negatives

  • Limited availability outside of China
  • Some reports of slow speeds during peak hours
  • Occasional customer service issues

Interesting facts

ChinaCache is one of the largest ISPs in China
The company has been in operation since 1998
ChinaCache provides a variety of services including broadband internet, cloud computing, and data center services
The company has over 100 million customers
ChinaCache is a publicly traded company on the Hong Kong Stock Exchange

ChinaCache's FAQs

How do I register a domain name with ChinaCache?

Visit our website, search for your desired domain name, and follow the registration process.

What payment methods do you accept for domain registration and hosting?

We accept various payment methods, including credit cards, PayPal, and WeChat Pay.

How do I contact your support team for assistance?

You can reach our support team via phone, live chat, or email. Our contact information is available on our website.

Do you offer any promotions or discounts on domain registration and hosting?

Yes, we frequently run promotions and offer discounts to new and existing customers. Check our website for current offers.

What types of hosting services do you provide?

We offer a range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting.

How do I upgrade or downgrade my hosting plan?

You can upgrade or downgrade your hosting plan by contacting our support team. They will guide you through the process.

Do you provide website design and development services?

Yes, we offer website design and development services to help you create a professional and user-friendly online presence.

How do I manage my domain name and hosting account?

You can manage your domain name and hosting account through our intuitive online control panel.

What is your uptime guarantee for hosting services?

We offer a 99.9% uptime guarantee for our hosting services.

ChinaCache's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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ChinaCache's Coupons

Unfortunately, we have not found any bonuses that are available to players at ChinaCache yet. Stay with us, we will update the list right after we got the information from the betting site.

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