Author:
Pimploy Sinakorn
Last updated: 02 January 2025
ChinaCache
ChinaCache, a leading web hosting provider in China, has garnered an excellent reputation for its reliable and secure services. With over 20 years of experience, the company has a proven track record of providing high-quality web hosting solutions to both domestic and international customers. ChinaCache boasts an impressive client base of over 2 million websites and serves some of the largest enterprises in China, including Alibaba, Baidu, and Tencent. Its commitment to delivering exceptional support and 99.9% uptime has made it a preferred choice for businesses seeking a stable and scalable hosting platform.
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ChinaCache's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. ChinaCache's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 3.5 | Somewhat credible - ChinaCache generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 3 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
| Price | 3 | Fair value for money - The pricing of ChinaCache is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - ChinaCache offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 3 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using ChinaCache as your hosting platform.
Positives
- Global CDN
- Strong presence in China
- DDoS protection
- 24/7 support
Negatives
- Complex pricing
- Limited transparency
- Potential language barrier
- Customer service issues
Interesting facts
Founded in 1998
Publicly traded company
Focus on China market
Offers cloud services
ChinaCache's FAQs
ChinaCache's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
