Century Link Review 2026

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CenturyLink, a prominent web hosting provider, holds a strong reputation in the industry. With over 2 million customers worldwide, including small businesses, enterprises, and government agencies, CenturyLink offers a range of hosting solutions to cater to diverse needs. Its services encompass dedicated servers, shared hosting, cloud hosting, and colocation facilities. As per online data, CenturyLink maintains an average customer satisfaction rating of 4.2 out of 5, indicating its commitment to providing reliable and high-quality hosting experiences.

About Century Link:
Owner/CEO:
Lumen Technologies
Established:
1930
Address:
2201 Celebration Place, Monroe, LA 71203, USA
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.4/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Average
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Century Link

CenturyLink, a prominent web hosting provider, holds a strong reputation in the industry. With over 2 million customers worldwide, including small businesses, enterprises, and government agencies, CenturyLink offers a range of hosting solutions to cater to diverse needs. Its services encompass dedicated servers, shared hosting, cloud hosting, and colocation facilities. As per online data, CenturyLink maintains an average customer satisfaction rating of 4.2 out of 5, indicating its commitment to providing reliable and high-quality hosting experiences.
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Pros and Cons

Here are the pros and cons of using Century Link as your hosting platform.

Positives

Wide range of services
Established company
Fiber internet options

Negatives

Customer service issues
Mixed reviews
Contract requirements

Interesting facts

Discover the unique features that make Century Link stand out

Part of Lumen Technologies

Offers bundled services

Availability varies by location

Century Link's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

A practical, modern feature bundle is usually available. Many plans from Century Link include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.5 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Century Link. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.2 /5 Good

Most users will find the platform fairly easy to use. With Century Link, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3 /5 Average

Support is usually reachable, but quality and speed can vary. For Century Link, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
3.4 /5 Affordable

Overall value is usually good for the target market. Many plans from Century Link offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.6 /5 Good discount

Discounts are usually practical and easy to apply. For Century Link, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Century Link may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Century Link's FAQs

How can I register a domain name with CenturyLink?

Visit our website, enter your desired domain name, and follow the on-screen instructions to complete the registration process.

What payment methods do you accept for domain registrations?

We accept major credit cards, debit cards, and PayPal.

What is the cost of registering a domain name?

The cost varies depending on the domain extension and registration period. Check our website for current pricing.

How do I access my domain management portal?

Log in to your CenturyLink account using the link provided in the registration email and navigate to the "My Domains" section.

What is the difference between a domain name and web hosting?

A domain name is the address of your website on the internet, while web hosting provides the server space and software to store and display your website's content.

What web hosting packages do you offer?

We offer a range of hosting packages tailored to different website needs, including shared hosting, VPS hosting, and dedicated servers.

How do I troubleshoot website issues with CenturyLink?

Our support team is available 24/7 to assist with technical issues. You can reach them via live chat, email, or phone.

Are there any current promotions for domain registrations or hosting packages?

Visit our website or contact our sales team for details on our latest promotions and discounts.

What is the uptime guarantee for CenturyLink hosting services?

We offer a 99.9% uptime guarantee, ensuring maximum website availability for our customers.

Century Link's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

User reviews of Century Link

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Century Link's Coupons

We have been making daily efforts to identify and update the best valid coupons from Century Link available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Century Link that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.