Cafe24 Review 2026

User reviews (0)
Cafe24 is a South Korean web hosting company established in 1999. With over 2 million active customers and a 99.9% uptime guarantee, Cafe24 has earned a strong reputation for reliability and customer satisfaction. According to data from SimilarWeb, Cafe24 is the third most popular web hosting provider in South Korea, with over 10 million monthly visits to its website. The company offers a wide range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting, making it a popular choice for businesses of all sizes.

About Cafe24:
Owner/CEO:
Cafe24 Co., Ltd.
Established:
1999
Address:
Hanbit Tower 301, 43 Teheran-ro 82-gil, Gangnam-gu, Seoul, South Korea
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.5/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Average
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Cafe24

Cafe24 is a South Korean web hosting company established in 1999. With over 2 million active customers and a 99.9% uptime guarantee, Cafe24 has earned a strong reputation for reliability and customer satisfaction. According to data from SimilarWeb, Cafe24 is the third most popular web hosting provider in South Korea, with over 10 million monthly visits to its website. The company offers a wide range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting, making it a popular choice for businesses of all sizes.
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Pros and Cons

Here are the pros and cons of using Cafe24 as your hosting platform.

Positives

Free SSL certificate
24/7 customer support
User-friendly interface
Variety of hosting options
Scalable resources

Negatives

Limited server locations
Potential language barrier
Complex pricing structure
Occasional downtime
Add-on costs

Interesting facts

Discover the unique features that make Cafe24 stand out

Specialized for e-commerce

Korean-based company

Offers website builder

Provides marketing tools

Supports multiple languages

Cafe24's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

A practical, modern feature bundle is usually available. Many plans from Cafe24 include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.5 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Cafe24. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.2 /5 Good

Most users will find the platform fairly easy to use. With Cafe24, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3 /5 Average

Support is usually reachable, but quality and speed can vary. For Cafe24, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
3.6 /5 Affordable

Overall value is usually good for the target market. Many plans from Cafe24 offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.7 /5 Good discount

Discounts are usually practical and easy to apply. For Cafe24, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Cafe24 may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Cafe24's FAQs

How do I register a domain name with Cafe24?

Visit Cafe24's website and click on the "Domain Registration" tab. Enter your desired domain name and follow the steps to complete the registration process.

What payment methods do you accept?

Cafe24 accepts various payment methods including credit cards, debit cards, PayPal, and bank transfers.

How do I contact customer support?

You can contact Cafe24's customer support team via live chat, phone, or email.

Do you offer any promotions or discounts on your hosting services?

Yes, Cafe24 offers various promotions and discounts on its hosting services. Check the website for current offers.

What is the difference between shared hosting and VPS hosting?

Shared hosting involves sharing server resources with other websites, while VPS hosting provides dedicated resources to each website.

Can I transfer my website to Cafe24 from another hosting provider?

Yes, Cafe24 offers a free website transfer service. Contact the support team for assistance.

What security measures do you have in place?

Cafe24 employs various security measures such as SSL certificates, firewalls, and intrusion detection systems.

How do I set up email accounts for my domain?

You can create email accounts for your domain through Cafe24's control panel.

Do you offer any tools for website design and development?

Yes, Cafe24 offers a website builder, SEO tools, and other resources to help you create and optimize your website.

Cafe24's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

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Cafe24's Coupons

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No promotions currently available for users in United States.
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