Author:
Pimploy Sinakorn
Last updated: 07 February 2025
BigCommerce
BigCommerce is a leading e-commerce platform providing cloud-based solutions for online businesses of all sizes. Known for its reliability and scalability, the company has earned a strong reputation within the industry. BigCommerce powers over 60,000 stores globally, serving customers across diverse sectors including fashion, home goods, health and beauty, and more. The platform's customer base ranges from small and medium-sized businesses to large enterprises seeking a robust and flexible e-commerce solution.
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BigCommerce's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4.5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. BigCommerce's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 4 | Trustworthy - BigCommerce is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 4.2 | Excellent - Extremely Easy to Use: BigCommerce is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.8 | Affordable - The pricing of BigCommerce is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 4 | Good discount - BigCommerce offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 4.3 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using BigCommerce as your hosting platform.
Positives
- Scalability
- Multi-channel selling
- Built-in marketing tools
- Strong SEO features
- 24/7 support
Negatives
- Higher pricing
- Limited free themes
- Complex for beginners
- Transaction fees on some plans
- Fewer app integrations
Interesting facts
eCommerce focused
Suitable for large businesses
Advanced analytics
Headless commerce options
Global reach
BigCommerce's FAQs
BigCommerce's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
