Review Big Cartel 2024
Big Cartel stands out as a unique beast in the crowded eCommerce platform jungle. It's laser-focused on serving a specific clientele: artists, creators, and independent brands. This specialized approach means experienced web professionals working with these types of clients will find a platform tailored to their needs, but potentially lacking in some of the broader features larger platforms boast.
Hosting that Just Works (Mostly): Forget tinkering with server configurations; Big Cartel handles all the hosting heavy lifting. This "hands-off" approach is a double-edged sword. On the plus side, it's incredibly beginner-friendly and frees you to focus on design and content. However, seasoned webmasters used to granular control over server environments might find this restrictive.
Price vs. Flexibility: The pricing tiers are straightforward, scaling with the number of products you offer. This simplicity is appealing, but don't expect a plethora of advanced features tucked away in each plan. You get what you pay for, which is a streamlined, easy-to-use platform that prioritizes simplicity over customization.
**Performance and Security: ** For the most part, Big Cartel delivers solid uptime and site speed, crucial factors for any online store. Security is handled in-house, with SSL certificates included across all plans. However, don't anticipate extensive options for custom security implementations.
Support That Could Be More... Supportive: Big Cartel's customer support is primarily email-based, which can be frustrating for urgent issues. While their knowledge base is fairly comprehensive, experienced users might yearn for more direct and responsive communication channels.
The Verdict: If you're looking for a platform that allows deep customization, complex integrations, or fine-grained control over your server environment, Big Cartel might not be the ideal choice. However, for web professionals working with artists and creators who prioritize ease of use, a clean aesthetic, and a platform that "just works" out of the box, Big Cartel offers a compelling solution. It all boils down to your client's specific needs and your comfort level with a platform that values simplicity over sheer feature depth.
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Big Cartel's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.5 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Big Cartel's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3 | Mostly credible - Big Cartel consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4 | Good - Easy to Use: Big Cartel is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 3.8 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.5 | Affordable - The pricing of Big Cartel is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - Big Cartel offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 3 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Big Cartel as your hosting platform.
Positives
- Easy to use
- Affordable
- Flexible
- Reliable
- Customer support
Negatives
- Limited features
- No phone support
- Some users have reported slow load times
