Review Big Cartel 2024
Big Cartel stands out as a unique beast in the crowded eCommerce platform jungle. It's laser-focused on serving a specific clientele: artists, creators, and independent brands. This specialized approach means experienced web professionals working with these types of clients will find a platform tailored to their needs, but potentially lacking in some of the broader features larger platforms boast.
Hosting that Just Works (Mostly): Forget tinkering with server configurations; Big Cartel handles all the hosting heavy lifting. This "hands-off" approach is a double-edged sword. On the plus side, it's incredibly beginner-friendly and frees you to focus on design and content. However, seasoned webmasters used to granular control over server environments might find this restrictive.
Price vs. Flexibility: The pricing tiers are straightforward, scaling with the number of products you offer. This simplicity is appealing, but don't expect a plethora of advanced features tucked away in each plan. You get what you pay for, which is a streamlined, easy-to-use platform that prioritizes simplicity over customization.
**Performance and Security: ** For the most part, Big Cartel delivers solid uptime and site speed, crucial factors for any online store. Security is handled in-house, with SSL certificates included across all plans. However, don't anticipate extensive options for custom security implementations.
Support That Could Be More... Supportive: Big Cartel's customer support is primarily email-based, which can be frustrating for urgent issues. While their knowledge base is fairly comprehensive, experienced users might yearn for more direct and responsive communication channels.
The Verdict: If you're looking for a platform that allows deep customization, complex integrations, or fine-grained control over your server environment, Big Cartel might not be the ideal choice. However, for web professionals working with artists and creators who prioritize ease of use, a clean aesthetic, and a platform that "just works" out of the box, Big Cartel offers a compelling solution. It all boils down to your client's specific needs and your comfort level with a platform that values simplicity over sheer feature depth.
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Big Cartel's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.8 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Big Cartel's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.5 | Mostly credible - Big Cartel consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4 | Good - Easy to Use: Big Cartel is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 3.7 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.9 | Affordable - The pricing of Big Cartel is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.5 | Good discount - Big Cartel offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 3.5 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using Big Cartel as your hosting platform.
Positives
- Easy to use
- Affordable
- Flexible
- Reliable
- Customer support
Negatives
- Limited features
- No phone support
- Some users have reported slow load times
