AltusHost Review 2026

User reviews (104)

AltusHost is a European hosting provider operating under the Dutch entity AltusHost B.V., positioned toward privacy-minded and performance-oriented customers who want infrastructure in multiple EU jurisdictions.


About AltusHost:
Owner/CEO:
AltusHost B.V.
Established:
2007
Phone:
+31 (20) 808 44 44
Address:
IJsbaanpad 2, 1076 CV Amsterdam, The Netherlands
Servers Locations:
  • Data centrer in bg
    Sofia
  • Data centrer in ch
    Zurich
  • Data centrer in nl
    Amsterdam
  • Data centrer in se
    Stockholm
Servers Locations: 4
  • Sofia
    Sofia
  • Zurich
    Zurich
  • Amsterdam
    Amsterdam
  • Stockholm
    Stockholm
Customer Support: 10
English
Website: English
All languages (10)
English
Support: English
All languages (10)
No live chat
United States
United States Accepted
3.9/5
Trusted Provider
Features Excellent
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Excellent
Author

John Macbright

Last updated: 22 December 2025

AltusHost

AltusHost is a European hosting provider operating under the Dutch entity AltusHost B.V., positioned toward privacy-minded and performance-oriented customers who want infrastructure in multiple EU jurisdictions.

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Pros and Cons

Here are the pros and cons of using AltusHost as your hosting platform.

Positives

AltusHost offers many amazing benefits and features. One of the core features of AltusHost is the supreme quality of their network infrastructure and hardware.
Their servers also show strong performance.
AltusHost ensures that clients face no complications or difficulties while using their services
45 days money back guarantee with Shared Hosting plans and 15 days money back guarantee with VPS hosting plans

Negatives

There was a complaint about a problem with PayPal API in their system, which led to the suspension of services for a user.
Some users have mentioned that their dedicated servers are a bit overpriced.
Uptime can be slow during peak traffic times
Resource limits on shared hosting plans

Interesting facts

Discover the unique features that make AltusHost stand out

Its portfolio typically targets SMBs and technical users who need VPS, dedicated capacity, and European colocation options rather than mass-market “one-click” hosting.

Public-facing materials emphasize Tier-3+ facilities, European footprint, and business-grade support.

Dutch legal entity with Amsterdam business/postal addresses.

Published multi-country footprint includes NL / CH / SE / BG / RS.

Card payments explicitly supported (Visa/MasterCard/Maestro/AmEx).

AltusHost's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4.1 /5 Excellent

We see AltusHost as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4.2 /5 Trustworthy

We consider AltusHost highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
3.9 /5 Good

AltusHost is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
4.2 /5 Excellent

We rate AltusHost excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
3.6 /5 Affordable

AltusHost is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
3.5 /5 Good discount

AltusHost usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
4.1 /5 Excellent

We score AltusHost at 5 when it shows strong transparency (clear legal entity, policies, and contacts), clean and consistent refund/SLA terms, a public status page, and mature handling of abuse/DMCA. Compliance and privacy practices are clearly explained (e.g., GDPR where relevant), and there are few “surprise” clauses.

In conclusion, AltusHost is a reliable hosting provider that offers a range of services to meet the needs of various customers. They have a strong infrastructure, offer excellent customer support, and have flexible payment options. However, like any service, it’s always a good idea to do your own research before making a decision.
 

AltusHost's FAQs

What is the uptime guarantee offered by AltusHost?

We offer a 99.99% uptime guarantee for all our hosting plans.

How do I register a domain with AltusHost?

You can register a domain through our website by selecting the domain name you want and following the registration process.

What payment methods are accepted by AltusHost?

We accept all major credit cards, PayPal, and cryptocurrency payments.

What kind of customer support is available from AltusHost?

We provide 24/7 customer support via live chat, email, and phone.

Are there any user reviews or testimonials available for AltusHost?

Yes, you can find user reviews and testimonials on our website and on independent review platforms.

Does AltusHost offer any promotions or discounts?

Yes, we offer regular promotions and discounts for new and existing customers.

What is the process for canceling my hosting account with AltusHost?

You can cancel your hosting account through our customer portal. Please note that cancellation requests must be made at least 7 days before the end of your billing cycle.

How do I transfer my website from another hosting provider to AltusHost?

We offer free website migration services to make the transfer process seamless for our customers.

What are the security measures implemented by AltusHost?

We use industry-leading security measures to protect our customers' data, including SSL encryption, firewalls, and malware detection software.

What is the difference between shared hosting and VPS hosting offered by AltusHost?

Shared hosting is a cost-effective option for websites with low to moderate traffic, while VPS hosting provides dedicated resources and enhanced performance for larger websites and applications.

Latest user reviews

Aysun Reker
• 2 years ago
I have been a customer of Altus Host for the past three years and have been more than satisfied with their services. I have a dedicated server with them and I have found them to be extremely reliable. Their support staff is always available and they are always willing to help whenever I have any questions or issues. The servers are always up and running and I have never had any downtime. Their prices are also very competitive and I have found them to be significantly cheaper than many other hosting providers. All in all, I would highly recommend Altus Host to anyone looking for a reliable hosting provider.
Claude Hamby
• 2 years ago
AltusHost B.V. is an excellent hosting company that provides reliable, secure and affordable hosting solutions for businesses of all sizes. Their dedicated servers offer excellent performance, with the latest hardware and operating systems, and their virtual private servers are perfect for those looking for a cost-effective solution. They also offer a wide range of additional services, such as domain registration, web design, and technical support. Their customer service team is friendly, knowledgeable and quick to respond to inquiries. Overall, AltusHost B.V. is a great hosting provider with a commitment to providing the best in hosting services. It's easy to see why they're a popular choice for businesses of all sizes.
Florian Schulten
• 3 years ago
I had a large job for AltusHost (dedicated server including migration from a few hundred websites from another server that not even used cPanel). I now have a dedicated custom server according to my requirements and budget from AltusHost and I'm very happy with it.I really have to say that the support is absolutely outstanding!The response time to requests is extremely fast, issues are tackled immediately and you also consistently get updates on what is being worked on. In the end all issues have been resolved.I can absolutely recommend AltusHost!
Ian Whilden
• 3 years ago
We use more than one service from AltusHost and are on the whole pleased.The reliability of the service is good and the responsiveness of the support team is good.The annoyances are the complete lack of telephone support, this can be a problem when you have an issue because you have to wait for the support emails, most of the time it's quicker to just speak on the phone. The online portal is good for basic things, but many times I've had to raise a support ticket for things which really should be available for self-service. I think some work on the portal would help reduce the need to for support tickets which in-turn would get a higher overall score.
Donald Piccione
• 3 years ago
I moved to AltusHost 2 years ago and since them I am happy with their Technical Support which is always available to help me. Pricewise is realistic with the quality of their service. There are cheaper alternative but then you get what you pay. I am having a sharing virtual server which is super and my website is working well. So far so good so I hope to stay with them for years to come.
Omer Farooq
• 3 years ago
Awesome host. Never had any issues with them and their supprt was very quick to respond.I had issues with a few plugins being marked as viruses but they were not. I re-uploaded them after consulting with the plugin owners which somehow fixed the issue. After that, all good. Server speed it also pretty fast.
Francesco Cuccio
• 3 years ago
Very happy with Altus. I have 2 VPSs in different locations, everything works as expected. Customer care replies promptly and is willing to fix any issues fast. Control Panel is exceptionally clear and intuitive to use.
Keith Mason
• 3 years ago
I switched to Altus a few years back and whilst I pay more the quality improvement has been worth it. Support is very active and responsive - would recommend to anyone interested in the Shared hosting service.
Vasileios Stathopoulos
• 3 years ago
Altus Host has the answers to all your questions, and is willing to provide guidance even to non-IT experts. Their skilled, efficient and super polite staff are there to help you, whenever you need them. Highly recommended!
Carlos Fixon
• 3 years ago
We have been working 2 years with AltusHost, we find the price is amazing and support fast and effective even by email alone.They are reliable in full form when comes to performance and uptime. Cpanel has everything you need to make your business run and comes with amazing features that 99% of other companies will charge you for.

Payment method
Show all (10)

PayPal is accepted at AltusHost
Bitcoin is accepted at AltusHost
WebMoney is accepted at AltusHost
Skrill is accepted at AltusHost
Paysafe is accepted at AltusHost
BankTranfer is accepted at AltusHost
Bank Wire is accepted at AltusHost
iDebit is accepted at AltusHost

AltusHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of AltusHost

This is where you can share your experience with AltusHost. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.7

Reviewed by 104 users

5
74
4
29
3
1
2
0
1
0
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
2 years ago
Long Time Customer
I have been a customer of Altus Host for the past three years and have been more than satisfied with their services. I have a dedicated server with them and I have found them to be extremely reliable. Their support staff is always available and they are always willing to help whenever I have any questions or issues. The servers are always up and running and I have never had any downtime. Their prices are also very competitive and I have found them to be significantly cheaper than many other hosting providers. All in all, I would highly recommend Altus Host to anyone looking for a reliable hosting provider.
2 years ago
Fantastic Company!
AltusHost B.V. is an excellent hosting company that provides reliable, secure and affordable hosting solutions for businesses of all sizes. Their dedicated servers offer excellent performance, with the latest hardware and operating systems, and their virtual private servers are perfect for those looking for a cost-effective solution. They also offer a wide range of additional services, such as domain registration, web design, and technical support. Their customer service team is friendly, knowledgeable and quick to respond to inquiries. Overall, AltusHost B.V. is a great hosting provider with a commitment to providing the best in hosting services. It's easy to see why they're a popular choice for businesses of all sizes.
3 years ago
Awesome Service!
I had a large job for AltusHost (dedicated server including migration from a few hundred websites from another server that not even used cPanel). I now have a dedicated custom server according to my requirements and budget from AltusHost and I'm very happy with it.I really have to say that the support is absolutely outstanding!The response time to requests is extremely fast, issues are tackled immediately and you also consistently get updates on what is being worked on. In the end all issues have been resolved.I can absolutely recommend AltusHost!
3 years ago
Great products and responsive support team
We use more than one service from AltusHost and are on the whole pleased.The reliability of the service is good and the responsiveness of the support team is good.The annoyances are the complete lack of telephone support, this can be a problem when you have an issue because you have to wait for the support emails, most of the time it's quicker to just speak on the phone. The online portal is good for basic things, but many times I've had to raise a support ticket for things which really should be available for self-service. I think some work on the portal would help reduce the need to for support tickets which in-turn would get a higher overall score.
3 years ago
Excellent Service at affordable price
I moved to AltusHost 2 years ago and since them I am happy with their Technical Support which is always available to help me. Pricewise is realistic with the quality of their service. There are cheaper alternative but then you get what you pay. I am having a sharing virtual server which is super and my website is working well. So far so good so I hope to stay with them for years to come.
3 years ago
So far so good.
Awesome host. Never had any issues with them and their supprt was very quick to respond.I had issues with a few plugins being marked as viruses but they were not. I re-uploaded them after consulting with the plugin owners which somehow fixed the issue. After that, all good. Server speed it also pretty fast.
3 years ago
Excellent VM Provider
Very happy with Altus. I have 2 VPSs in different locations, everything works as expected. Customer care replies promptly and is willing to fix any issues fast. Control Panel is exceptionally clear and intuitive to use.
3 years ago
Well supported and reasonable pricing
I switched to Altus a few years back and whilst I pay more the quality improvement has been worth it. Support is very active and responsive - would recommend to anyone interested in the Shared hosting service.
3 years ago
Altus Host is reliable, user-friendly and good value-for-money
Altus Host has the answers to all your questions, and is willing to provide guidance even to non-IT experts. Their skilled, efficient and super polite staff are there to help you, whenever you need them. Highly recommended!
3 years ago
True Honest opinion working with AltusHost B.V.
We have been working 2 years with AltusHost, we find the price is amazing and support fast and effective even by email alone.They are reliable in full form when comes to performance and uptime. Cpanel has everything you need to make your business run and comes with amazing features that 99% of other companies will charge you for.
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