AltusHost Review

User reviews (104)

AltusHost is a web hosting company founded in 2007 that offers a variety of affordable and reliable hosting solutions for individuals and businesses. They have data centers located in the United States, United Kingdom, and Asia, providing fast and reliable service to customers worldwide. AltusHost is known for their excellent customer support, 99.9% uptime guarantee, and free domain name with your first purchase.

About AltusHost:
Kingsfordweg 151, The Netherlands
Servers Locations:
  • Sofia
  • Zurich
  • Amsterdam
  • Stockholm
Servers Locations: 4
  • Sofia
  • Zurich
  • Amsterdam
  • Stockholm
Customer Support: 10
Website: English
All languages (10)
Support: English
All languages (10)
No live chat
United States
United States Accepted
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Excellent
John Macbright
Author: John Macbright Last updated: 07 June 2024

Review AltusHost 2024

A Reliable and Affordable Hosting Provider

AltusHost is a web hosting company that has been providing affordable and reliable hosting solutions to individuals and businesses since 2007. With data centers located in the United States, United Kingdom, and Asia, AltusHost offers fast and reliable service to customers worldwide. They are known for their excellent customer support, 99.9% uptime guarantee, and a free domain name with your first purchase.

Setup Hosting

AltusHost offers a variety of hosting plans including shared hosting, VPS hosting, and dedicated hosting. Their shared servers are all located in the Netherlands and come with limits. Disk space ranges from 5-20GB and bandwidth from 100 to 500GB. All plans allow a minimum of 10 add-on domains, up to unlimited for the top plans, as well as unlimited e-mail accounts, FTP, databases, and more1. All of the shared servers come with CloudLinux as the OS, and cPanel 11 comes installed with every one. The hard disks are also RAID-10 technology with LiteSpeed web server, offering the highest speeds and reliability.

Customer Support

AltusHost offers good technical support and troubleshooting services. You can contact the customer services of AltusHost easily by visiting their website. You can also report any spam and abuse online. There are ticket services available for their clients. The technical support staff were very responsive and prompt in responding to concerns and queries with professional and courteous replies.


AltusHost accepts payments through credit card, PayPal, wire transfer, and crypto. For VPS orders, they offer a 14-day money back guarantee, with no questions asked. Meanwhile, that guarantee triples (45-days) if you’re purchasing a shared hosting plan. Unfortunately, they explicitly offer no refund to all dedicated server plans.


AltusHost is a web hosting company founded in 2007 that offers a variety of affordable and reliable hosting solutions for individuals and businesses. They have data centers located in the United States, United Kingdom, and Asia, providing fast and reliable service to customers worldwide. AltusHost is known for their excellent customer support, 99.9% uptime guarantee, and free domain name with your first purchase.

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AltusHost's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.5 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. AltusHost's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.5 Trustworthy - AltusHost is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.5 Excellent - Extremely Easy to Use: AltusHost is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of AltusHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - AltusHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.5 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using AltusHost as your hosting platform.


  • AltusHost offers many amazing benefits and features. One of the core features of AltusHost is the supreme quality of their network infrastructure and hardware.
  • Their servers also show strong performance.
  • AltusHost ensures that clients face no complications or difficulties while using their services
  • 45 days money back guarantee with Shared Hosting plans and 15 days money back guarantee with VPS hosting plans


  • There was a complaint about a problem with PayPal API in their system, which led to the suspension of services for a user.
  • Some users have mentioned that their dedicated servers are a bit overpriced.
  • Uptime can be slow during peak traffic times
  • Resource limits on shared hosting plans

Interesting facts

45 days money back guarantee .
Unlimited storage and bandwidth
Unlimited email accounts
Unlimited MySQL databases
Free SSL certificate
Free website builder
1-click WordPress installation
cPanel control panel

In conclusion, AltusHost is a reliable hosting provider that offers a range of services to meet the needs of various customers. They have a strong infrastructure, offer excellent customer support, and have flexible payment options. However, like any service, it’s always a good idea to do your own research before making a decision.

Frequently Asked Questions(FAQ)

What is the uptime guarantee offered by AltusHost?

We offer a 99.99% uptime guarantee for all our hosting plans.

How do I register a domain with AltusHost?

You can register a domain through our website by selecting the domain name you want and following the registration process.

What payment methods are accepted by AltusHost?

We accept all major credit cards, PayPal, and cryptocurrency payments.

What kind of customer support is available from AltusHost?

We provide 24/7 customer support via live chat, email, and phone.

Are there any user reviews or testimonials available for AltusHost?

Yes, you can find user reviews and testimonials on our website and on independent review platforms.

Does AltusHost offer any promotions or discounts?

Yes, we offer regular promotions and discounts for new and existing customers.

What is the process for canceling my hosting account with AltusHost?

You can cancel your hosting account through our customer portal. Please note that cancellation requests must be made at least 7 days before the end of your billing cycle.

How do I transfer my website from another hosting provider to AltusHost?

We offer free website migration services to make the transfer process seamless for our customers.

What are the security measures implemented by AltusHost?

We use industry-leading security measures to protect our customers' data, including SSL encryption, firewalls, and malware detection software.

What is the difference between shared hosting and VPS hosting offered by AltusHost?

Shared hosting is a cost-effective option for websites with low to moderate traffic, while VPS hosting provides dedicated resources and enhanced performance for larger websites and applications.

Latest user reviews

Aysun Reker
• 1 years ago
I have been a customer of Altus Host for the past three years and have been more than satisfied with their services. I have a dedicated server with them and I have found them to be extremely reliable. Their support staff is always available and they are always willing to help whenever I have any questions or issues. The servers are always up and running and I have never had any downtime. Their prices are also very competitive and I have found them to be significantly cheaper than many other hosting providers. All in all, I would highly recommend Altus Host to anyone looking for a reliable hosting provider.
Claude Hamby
• 1 years ago
AltusHost B.V. is an excellent hosting company that provides reliable, secure and affordable hosting solutions for businesses of all sizes. Their dedicated servers offer excellent performance, with the latest hardware and operating systems, and their virtual private servers are perfect for those looking for a cost-effective solution. They also offer a wide range of additional services, such as domain registration, web design, and technical support. Their customer service team is friendly, knowledgeable and quick to respond to inquiries. Overall, AltusHost B.V. is a great hosting provider with a commitment to providing the best in hosting services. It's easy to see why they're a popular choice for businesses of all sizes.
Florian Schulten
• 1 years ago
I had a large job for AltusHost (dedicated server including migration from a few hundred websites from another server that not even used cPanel). I now have a dedicated custom server according to my requirements and budget from AltusHost and I'm very happy with it.I really have to say that the support is absolutely outstanding!The response time to requests is extremely fast, issues are tackled immediately and you also consistently get updates on what is being worked on. In the end all issues have been resolved.I can absolutely recommend AltusHost!
Ian Whilden
• 1 years ago
We use more than one service from AltusHost and are on the whole pleased.The reliability of the service is good and the responsiveness of the support team is good.The annoyances are the complete lack of telephone support, this can be a problem when you have an issue because you have to wait for the support emails, most of the time it's quicker to just speak on the phone. The online portal is good for basic things, but many times I've had to raise a support ticket for things which really should be available for self-service. I think some work on the portal would help reduce the need to for support tickets which in-turn would get a higher overall score.
Donald Piccione
• 1 years ago
I moved to AltusHost 2 years ago and since them I am happy with their Technical Support which is always available to help me. Pricewise is realistic with the quality of their service. There are cheaper alternative but then you get what you pay. I am having a sharing virtual server which is super and my website is working well. So far so good so I hope to stay with them for years to come.
Omer Farooq
• 1 years ago
Awesome host. Never had any issues with them and their supprt was very quick to respond.I had issues with a few plugins being marked as viruses but they were not. I re-uploaded them after consulting with the plugin owners which somehow fixed the issue. After that, all good. Server speed it also pretty fast.
Francesco Cuccio
• 1 years ago
Very happy with Altus. I have 2 VPSs in different locations, everything works as expected. Customer care replies promptly and is willing to fix any issues fast. Control Panel is exceptionally clear and intuitive to use.
Keith Mason
• 1 years ago
I switched to Altus a few years back and whilst I pay more the quality improvement has been worth it. Support is very active and responsive - would recommend to anyone interested in the Shared hosting service.
Vasileios Stathopoulos
• 2 years ago
Altus Host has the answers to all your questions, and is willing to provide guidance even to non-IT experts. Their skilled, efficient and super polite staff are there to help you, whenever you need them. Highly recommended!
Carlos Fixon
• 2 years ago
We have been working 2 years with AltusHost, we find the price is amazing and support fast and effective even by email alone.They are reliable in full form when comes to performance and uptime. Cpanel has everything you need to make your business run and comes with amazing features that 99% of other companies will charge you for.

Payment method
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AltusHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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AltusHost's Coupons

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