Review AltusHost 2024
AltusHost has been a steady presence in the hosting landscape since 2008, positioning themselves as a premium provider with a focus on European clientele. But how do they hold up under the discerning eye of seasoned web professionals? Let's delve into the details.
Hosting Plans & Pricing: AltusHost offers a standard, albeit somewhat limited, selection of hosting solutions. You'll find shared hosting (both Linux and Windows), reseller packages, and VPS options. While their shared hosting might feel a tad pricey compared to budget-oriented competitors, the inclusion of features like LiteSpeed web server technology, SSD storage, and daily backups does add value. Experienced users might find their VPS offerings more appealing, with a choice between managed and unmanaged options to suit different skill levels and needs.
Ease of Use: For those familiar with cPanel, navigating AltusHost's backend will be intuitive. However, less tech-savvy users might require some time to adapt, as the interface isn't as streamlined as some modern hosting control panels.
Performance & Security: AltusHost boasts a robust infrastructure, with data centers located in the Netherlands, Sweden, and Bulgaria. This geographically diverse setup caters well to a European audience, promising low latency and high uptime. Security measures, including DDoS protection and firewalls, are standard, but advanced users seeking granular control might find the options limited.
Customer Support: A mixed bag here. AltusHost offers 24/7 support via live chat and a ticketing system. While their response times are generally good, the quality of support can vary. Some interactions have been reported as efficient and helpful, while others felt a bit generic and lacking in technical depth.
Server Speed & Data Centers: As mentioned, their strategic data center locations are a definite plus for European users. Server speeds are generally good, though you might experience slight variations depending on your chosen data center and the overall server load.
Overall: AltusHost is a solid choice for experienced users who prioritize data center location within Europe and value a reliable, albeit slightly pricier, hosting experience. Their focus on performance and uptime is commendable, but improvements in customer support consistency and potentially expanding their range of advanced security options would solidify their appeal to the discerning webmaster.
AltusHost's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 4.2 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. AltusHost's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
Reliability | 4.5 | Trustworthy - AltusHost is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
User Friendly | 4 | Good - Easy to Use: AltusHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
Support | 4.6 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
Price | 3.8 | Affordable - The pricing of AltusHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 3.5 | Good discount - AltusHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
Other Factors | 4.3 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using AltusHost as your hosting platform.
Positives
- AltusHost offers many amazing benefits and features. One of the core features of AltusHost is the supreme quality of their network infrastructure and hardware.
- Their servers also show strong performance.
- AltusHost ensures that clients face no complications or difficulties while using their services
- 45 days money back guarantee with Shared Hosting plans and 15 days money back guarantee with VPS hosting plans
Negatives
- There was a complaint about a problem with PayPal API in their system, which led to the suspension of services for a user.
- Some users have mentioned that their dedicated servers are a bit overpriced.
- Uptime can be slow during peak traffic times
- Resource limits on shared hosting plans
Interesting facts
In conclusion, AltusHost is a reliable hosting provider that offers a range of services to meet the needs of various customers. They have a strong infrastructure, offer excellent customer support, and have flexible payment options. However, like any service, it’s always a good idea to do your own research before making a decision.
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