Aliyun Review 2026

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Aliyun, a subsidiary of Alibaba Group, is a leading global cloud computing and artificial intelligence provider. It offers a comprehensive suite of cloud services, including web hosting, storage, networking, security, and big data analytics. With a reputation for reliability, scalability, and affordability, Aliyun has attracted a large and loyal customer base. According to industry reports, Aliyun is the top-ranked cloud provider in China and Asia-Pacific, and has a significant global footprint with data centers in over 20 countries.

About Aliyun:
Owner/CEO:
Alibaba Group
Established:
2009
Address:
1155 Century Avenue, Pudong New Area, Shanghai, China
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.8/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Very affordable
Promotion Good discount
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Aliyun

Aliyun, a subsidiary of Alibaba Group, is a leading global cloud computing and artificial intelligence provider. It offers a comprehensive suite of cloud services, including web hosting, storage, networking, security, and big data analytics. With a reputation for reliability, scalability, and affordability, Aliyun has attracted a large and loyal customer base. According to industry reports, Aliyun is the top-ranked cloud provider in China and Asia-Pacific, and has a significant global footprint with data centers in over 20 countries.
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Pros and Cons

Here are the pros and cons of using Aliyun as your hosting platform.

Positives

Global Infrastructure
Scalability
Variety of Services
Competitive Pricing
Strong Security Features

Negatives

Complex Interface
Customer Support Issues
Limited Documentation
Performance in Certain Regions
Learning Curve

Interesting facts

Discover the unique features that make Aliyun stand out

Part of Alibaba Group

Strong Presence in Asia

Rapidly Growing Cloud Provider

Offers AI and Big Data Solutions

Focus on E-commerce

Aliyun's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Aliyun include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.8 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Aliyun. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.5 /5 Good

Most users will find the platform fairly easy to use. With Aliyun, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.6 /5 Good

Support is generally dependable for everyday needs. Many providers like Aliyun offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
4.2 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With Aliyun, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
3.9 /5 Good discount

Discounts are usually practical and easy to apply. For Aliyun, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
3.7 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that Aliyun states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

Aliyun's FAQs

How do I register a domain name with Aliyun?

Visit our website and search for your desired domain. Select a domain extension and follow the registration process.

What payment methods are accepted for domain registration?

We accept major credit cards, debit cards, PayPal, and Alipay.

How do I renew my domain name?

You can renew your domain through your Aliyun account. Login and select the "Domain" section to initiate the renewal process.

Can I transfer my domain name to Aliyun?

Yes, you can transfer your domain name from another registrar to Aliyun. Contact us for assistance with the transfer process.

What is the cost of domain registration with Aliyun?

Domain registration costs vary depending on the domain extension and duration. Check our website for up-to-date pricing.

Do you provide technical support for domain registration?

Yes, our dedicated support team is available 24/7 to assist you with any issues related to domain registration or management.

What is the difference between a .com and a .net domain?

The .com extension is the most common and widely recognized. The .net extension is often used for websites related to technology or infrastructure.

Are there any discounts or promotions available for domain registration?

Yes, we offer various discounts and promotions throughout the year. Check our website or subscribe to our newsletter for the latest updates.

How do I choose a web hosting provider?

Consider factors such as reliability, uptime, customer support, and features offered. Aliyun provides high-quality web hosting solutions designed to meet the needs of businesses of all sizes.

Aliyun's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Aliyun's Coupons

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No promotions currently available for users in United States.
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