Alibaba Hosting Review 2026

User reviews (0)
At Alibaba CloudHosting, we have created a cloud hosting platform that's both feature-loaded and easy to make use of. Our programmers have created a customized Linux cloud web hosting platform as well as an impressive Website Control Panel that completely employs its capabilities. After long hours of development and testing on our end, we're now prepared to guarantee that all o...

About Alibaba Hosting:
Owner/CEO:
Alibaba Group
Established:
2009
Address:
969 West Wen Yi Road, Hangzhou, Zhejiang, China
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in bg
    Sofia
  • Data centrer in fi
    Pori
  • Data centrer in gb
    London
  • Data centrer in gb
    Berkshire
  • Data centrer in us
    Chicago
Servers Locations: 6
  • Sydney
    Sydney
  • Sofia
    Sofia
  • Pori
    Pori
  • London
    London
  • Berkshire
    Berkshire
  • Chicago
    Chicago
Customer Support: 0
No live chat
United States
United States Accepted
3.4/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Average
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Alibaba Hosting

At Alibaba CloudHosting, we have created a cloud hosting platform that's both feature-loaded and easy to make use of. Our programmers have created a customized Linux cloud web hosting platform as well as an impressive Website Control Panel that completely employs its capabilities. After long hours of development and testing on our end, we're now prepared to guarantee that all o...
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Pros and Cons

Here are the pros and cons of using Alibaba Hosting as your hosting platform.

Positives

Scalable resources
Global infrastructure
Competitive pricing
Variety of services
Strong security features

Negatives

Complex interface
Customer support issues
Limited documentation
Potential vendor lock-in
Performance inconsistencies

Interesting facts

Discover the unique features that make Alibaba Hosting stand out

Part of Alibaba Group

Strong presence in Asia

Offers cloud and web hosting

Supports various operating systems

Provides CDN services

Alibaba Hosting's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

Alibaba Hosting generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
3.5 /5 Mostly credible

Alibaba Hosting is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
3.2 /5 Good

Alibaba Hosting is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
3 /5 Average

Alibaba Hosting support is “okay.” You can usually reach them, but response time and quality can vary by time of day or ticket queue. Basic issues get solved, while harder problems may need repeated follow-ups. Documentation exists, but may not cover everything clearly.

Pricing
3.6 /5 Affordable

Alibaba Hosting is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
3.7 /5 Good discount

Alibaba Hosting usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
2.5 /5 Average

We score Alibaba Hosting a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

Alibaba Hosting's FAQs

How do I register a domain name with Alibaba Hosting?

Visit our website and use our domain search tool to find the perfect domain name. Then, follow the steps to complete the registration process and make your website go live.

What payment methods do you accept?

We accept a wide range of payment methods, including credit cards, PayPal, Alipay, and more. Choose the most convenient option for you.

How can I get support with my hosting account?

Our friendly support team is available 24/7 via live chat, email, and phone. Contact us anytime, and we'll be happy to assist you.

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts on domain registrations, hosting plans, and other services. Check our website or contact our sales team for the latest deals.

How do I transfer my website to Alibaba Hosting?

Our experienced team can assist you with migrating your website to our servers seamlessly. Contact us for a free consultation and let us handle the technical details.

Can I upgrade my hosting plan if needed?

Yes, you can upgrade your hosting plan at any time. Our flexible plans allow you to adjust your resources and features as your website grows.

What is your uptime guarantee?

We provide an industry-leading 99.9% uptime guarantee. Our reliable servers and redundant infrastructure ensure that your website is always accessible to your visitors.

Do you offer managed hosting services?

Yes, we offer fully managed hosting services. Our expert team will take care of all technical aspects of your hosting, including security, updates, and performance optimization.

How do I renew my domain registration?

You can renew your domain registration easily through our online portal. Simply follow the steps and make sure to renew before your domain expires to avoid losing ownership.

Alibaba Hosting's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Alibaba Hosting's Coupons

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No promotions currently available for users in United States.
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At this time, we have not found any offers from Alibaba Hosting that apply to your country.