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Akamai Review 2026

User reviews (0)

The company offers a variety of services including application protection, object storage, firewall, cyberattack prevention, distributed denial-of-service (DDoS) attack protection, API acceleration, testing, traffic management, and more. Akamai operates a worldwide network of servers whose capacity it rents to customers running websites and other web services, with the goal of providing end users with greater speed and availability via Akamai-owned servers located closer to them.

Visit Site Akamai
About Akamai:
Owner/CEO:
Dr. Tom Leighton
Established:
1998
Phone:
+1-8774252624
Email:
[email protected]
Address:
Cambridge, Massachusetts, U.S
Servers Locations:
  • Data centrer in ae
    Dubai
  • Data centrer in au
    Melbourne
  • Data centrer in au
    Sydney
  • Data centrer in be
    Brussels
  • Data centrer in br
    Sao Paulo
  • Data centrer in ca
    Ottawa
  • Data centrer in ca
    Toronto
  • Show all
Servers Locations: 47
  • Dubai
    Dubai
  • Melbourne
    Melbourne
  • Sydney
    Sydney
  • Brussels
    Brussels
  • Sao Paulo
    Sao Paulo
  • Ottawa
    Ottawa
  • Toronto
    Toronto
  • Zurich
    Zurich
  • Shanghai
    Shanghai
  • Beijing
    Beijing
  • Shenzhen
    Shenzhen
  • Prague
    Prague
  • Frankfurt am Main
    Frankfurt am Main
  • Hamburg
    Hamburg
  • Copenhagen
    Copenhagen
  • Madrid
    Madrid
  • Paris
    Paris
  • London
    London
  • Hong Kong
    Hong Kong
  • Mumbai
    Mumbai
  • Milano
    Milano
  • Tokyo
    Tokyo
  • Seoul
    Seoul
  • Kuala Lumpur
    Kuala Lumpur
  • Amsterdam
    Amsterdam
  • Krakow
    Krakow
  • Solna
    Solna
  • Singapore
    Singapore
  • Istanbul
    Istanbul
  • San Diego
    San Diego
  • Cambridge
    Cambridge
  • Atlanta
    Atlanta
  • Bellevue
    Bellevue
  • Chicago
    Chicago
  • Denver
    Denver
  • Dallas
    Dallas
  • Fort Lauderdale
    Fort Lauderdale
  • Long Beach
    Long Beach
  • Manchester
    Manchester
  • New York
    New York
  • Westford
    Westford
  • Pasadena
    Pasadena
  • Geneva
    Geneva
  • Santa Clara
    Santa Clara
  • Reston
    Reston
  • San Francisco
    San Francisco
  • Washington
    Washington
Customer Support: 9
English
Website: English
All languages (9)
English
Support: English
All languages (7)
No live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Good
Support Good
Price Very affordable
Promotion Good discount
Other Factors Excellent
Pimploy Sinakorn
Author

Pimploy Sinakorn

Last updated: 23 April 2026

Akamai

The company offers a variety of services including application protection, object storage, firewall, cyberattack prevention, distributed denial-of-service (DDoS) attack protection, API acceleration, testing, traffic management, and more. Akamai operates a worldwide network of servers whose capacity it rents to customers running websites and other web services, with the goal of providing end users with greater speed and availability via Akamai-owned servers located closer to them.

Visit Site

Pros and Cons

Here are the pros and cons of using Akamai as your hosting platform.

Positives

Exceptional $5/month entry-level pricing with transparent, flat-rate billing model
Legendary documentation and active community with extensive Linux infrastructure guides
Proven 20-year operational history with 99.97% real-world uptime exceeding SLA
Developer-friendly tooling including Kubernetes, StackScripts, Terraform integration, and full API access
Unique Akamai edge computing integration for distributed workloads and AI inference
Responsive human support team with genuine Linux expertise and phone availability
Comprehensive managed services including Kubernetes, databases, and object storage

Negatives

Post-acquisition mid-month billing shifts create 8-11.6% effective price increases via calendar variance
Shared CPU tier runs on legacy hardware with noticeable performance lag vs. modern competitors
Linux-only operating systems with zero support for Windows Server or MSSQL workloads
No published SLA for support response times or dedicated account management
Steep learning curve for non-engineers; documentation assumes technical baseline
Limited managed services and features compared to AWS, Azure, or Google Cloud
Brand transition uncertainty and post-acquisition quality concerns in support responsiveness

Interesting facts

Discover the unique features that make Akamai stand out

Linode pioneered user-mode Linux virtualization in 2003, predating AWS cloud infrastructure by several years

Akamai's October 2025 Inference Cloud launch delivers 1.63x higher throughput than NVIDIA H100 for AI workloads

Next-generation Object Storage (2025) increased throughput from 5,000 to 20,000 requests/second and bucket capacity to 5PB

Akamai Connected Cloud mindshare grew from 8.4% to 10.2% in one year (2025-2026) among enterprise IaaS customers

Post-acquisition, Akamai implemented mid-month billing cycles that effectively raise monthly charges 8-11.6% due to calendar variance

Akamai's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.2 /5 Excellent

Comprehensive compute, storage, Kubernetes, and GPU options; API-first design; weaker managed services vs. hyperscalers; no Windows or MSSQL support

Reliability
4.7 /5 Trustworthy

99.99% SLA backed by real-world 99.97% uptime over 12 months; 20+ years of battle-tested infrastructure; global redundancy and Akamai backing provide stability

User Experience
3.9 /5 Good

Excellent documentation and active community offset by steep learning curve for non-engineers; functional but dated dashboard; not beginner-friendly

Support
4 /5 Good

24/7 human support available with responsive technical team; lacks tiered SLA guarantees and enterprise account managers; post-acquisition quality concerns reported

Pricing
4.1 /5 Very affordable

Transparent flat-rate pricing at exceptional $5/month entry; mid-range competitive; stealthy mid-month billing increases and backup costs reduce perceived value

Promotions
3.5 /5 Good discount

One-time $100 new account credit useful; annual discounts modest at 10-15%; limited seasonal campaigns; no loyalty incentives post-acquisition

Other Factors
4.3 /5 Excellent

20-year operational stability offset by brand transition uncertainty under Akamai; unique edge computing integration competitive advantage; growing market mindshare

Akamai's FAQs

What is the average uptime of your servers?

Our servers maintain an industry-leading uptime of 99.99%, ensuring your website is accessible and reliable.

How do I register a domain with Akamai?

You can easily register a new domain or transfer an existing one to Akamai through our user-friendly domain registration portal.

What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, and bank transfers.

How can I contact your support team?

Our dedicated support team is available 24/7 via phone, live chat, and email to assist you with any queries or technical issues.

What user reviews are available for Akamai?

We have received consistently positive user reviews on platforms like Trustpilot and G2, highlighting our reliability, performance, and customer service.

Are there any current promotions or discounts on hosting services?

Yes, we offer regular promotions and discounts on our hosting packages. Visit our website or contact our sales team for the latest offers.

Can you help me transfer my existing website to Akamai?

Yes, our migration experts can seamlessly transfer your existing website to our servers, ensuring minimal downtime and data loss.

What is the minimum contract period for hosting services?

We offer flexible contract periods to suit your business needs. Our monthly hosting plans have no minimum contract period, while annual plans offer discounts for long-term commitments.

Does Akamai provide SSL certificates for website security?

Yes, we offer free SSL certificates with all our hosting plans, ensuring your website is encrypted and secure for visitors.

Akamai's Features

Money-Back Guarantee Money-Back Guarantee
Hourly Payments Hourly Payments
Monthly Payments Monthly Payments
Yearly Payments Yearly Payments
Domain Purchase Domain Purchase
REST API REST API
DDOS Protection DDOS Protection
Crypto Accepted Crypto Accepted
Affiliate Program Affiliate Program
Load Balancers Load Balancers
WordPress Hosting WordPress Hosting
VPS Hosting VPS Hosting
Cloud Hosting Cloud Hosting
Shared Hosting Shared Hosting
Website Builder Website Builder
Email Hosting Email Hosting
SSL Certificate(Free) SSL Certificate(Free)
Backup Services Backup Services
CDN Services CDN Services
Unlimited Hosting Unlimited Hosting
Object Storage Object Storage
Kubernetes Kubernetes
WooCommerce Hosting WooCommerce Hosting
Dedicated Server Dedicated Server
Reseller Hosting Reseller Hosting
Malware Scanner Malware Scanner
Two-Factor Authentication (2FA) Two-Factor Authentication (2FA)
Mobile App Mobile App
Free Site Migration Free Site Migration
NVMe SSD Storage NVMe SSD Storage
1-Click WordPress Install 1-Click WordPress Install
WAF Included WAF Included
E-commerce Hosting E-commerce Hosting
Managed WordPress Managed WordPress

Payment method

PayPal is accepted at Akamai
Visa is accepted at Akamai
MasterCard is accepted at Akamai
Amex is accepted at Akamai
American Express is accepted at Akamai
Google Pay is accepted at Akamai
User reviews (0)

User reviews of Akamai

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Akamai's Coupons

We have been making daily efforts to identify and update the best valid coupons from Akamai available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Akamai that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.