Akamai Review 2026

User reviews (0)

The company offers a variety of services including application protection, object storage, firewall, cyberattack prevention, distributed denial-of-service (DDoS) attack protection, API acceleration, testing, traffic management, and more. Akamai operates a worldwide network of servers whose capacity it rents to customers running websites and other web services, with the goal of providing end users with greater speed and availability via Akamai-owned servers located closer to them.


About Akamai:
Owner/CEO:
Dr. Tom Leighton
Established:
1998
Phone:
+1-8774252624
Address:
Cambridge, Massachusetts, U.S
Servers Locations:
  • Data centrer in ae
    Dubai
  • Data centrer in au
    Melbourne
  • Data centrer in au
    Sydney
  • Data centrer in be
    Brussels
  • Data centrer in br
    Sao Paulo
  • Data centrer in ca
    Ottawa
  • Data centrer in ca
    Toronto
  • Show all
Servers Locations: 47
  • Dubai
    Dubai
  • Melbourne
    Melbourne
  • Sydney
    Sydney
  • Brussels
    Brussels
  • Sao Paulo
    Sao Paulo
  • Ottawa
    Ottawa
  • Toronto
    Toronto
  • Zurich
    Zurich
  • Shanghai
    Shanghai
  • Beijing
    Beijing
  • Shenzhen
    Shenzhen
  • Prague
    Prague
  • Frankfurt am Main
    Frankfurt am Main
  • Hamburg
    Hamburg
  • Copenhagen
    Copenhagen
  • Madrid
    Madrid
  • Paris
    Paris
  • London
    London
  • Hong Kong
    Hong Kong
  • Mumbai
    Mumbai
  • Milano
    Milano
  • Tokyo
    Tokyo
  • Seoul
    Seoul
  • Kuala Lumpur
    Kuala Lumpur
  • Amsterdam
    Amsterdam
  • Krakow
    Krakow
  • Solna
    Solna
  • Singapore
    Singapore
  • Istanbul
    Istanbul
  • San Diego
    San Diego
  • Cambridge
    Cambridge
  • Atlanta
    Atlanta
  • Bellevue
    Bellevue
  • Chicago
    Chicago
  • Denver
    Denver
  • Dallas
    Dallas
  • Fort Lauderdale
    Fort Lauderdale
  • Long Beach
    Long Beach
  • Manchester
    Manchester
  • New York
    New York
  • Westford
    Westford
  • Pasadena
    Pasadena
  • Geneva
    Geneva
  • Santa Clara
    Santa Clara
  • Reston
    Reston
  • San Francisco
    San Francisco
  • Washington
    Washington
Customer Support: 9
English
Website: English
All languages (9)
English
Support: English
All languages (7)
No live chat
United States
United States Accepted
4.2/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Good
Support Good
Price Affordable
Promotion Average coupon
Other Factors Excellent
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Akamai

The company offers a variety of services including application protection, object storage, firewall, cyberattack prevention, distributed denial-of-service (DDoS) attack protection, API acceleration, testing, traffic management, and more. Akamai operates a worldwide network of servers whose capacity it rents to customers running websites and other web services, with the goal of providing end users with greater speed and availability via Akamai-owned servers located closer to them.

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Pros and Cons

Here are the pros and cons of using Akamai as your hosting platform.

Positives

Global network
High performance
Security features
Scalability
Reliability

Negatives

Cost
Complexity
Configuration
Support
Learning curve

Interesting facts

Discover the unique features that make Akamai stand out

CDN service

Cloud security

Web performance

Media delivery

Large enterprise focus

Akamai's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.5 /5 Excellent

We see Akamai as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4.8 /5 Trustworthy

We consider Akamai highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
3.8 /5 Good

Akamai is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
4 /5 Good

Akamai generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing
3.5 /5 Affordable

Akamai is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
2.5 /5 Average coupon

Akamai has average promotions. Deals exist, but they may change often, be limited to specific plans, or require careful reading. Coupons sometimes stack poorly with other offers, and the renewal price may reduce the long-term value. Still, patients users can find decent savings.

Other Factors
4.2 /5 Excellent

We score Akamai at 5 when it shows strong transparency (clear legal entity, policies, and contacts), clean and consistent refund/SLA terms, a public status page, and mature handling of abuse/DMCA. Compliance and privacy practices are clearly explained (e.g., GDPR where relevant), and there are few “surprise” clauses.

Akamai's FAQs

What is the average uptime of your servers?

Our servers maintain an industry-leading uptime of 99.99%, ensuring your website is accessible and reliable.

How do I register a domain with Akamai?

You can easily register a new domain or transfer an existing one to Akamai through our user-friendly domain registration portal.

What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, and bank transfers.

How can I contact your support team?

Our dedicated support team is available 24/7 via phone, live chat, and email to assist you with any queries or technical issues.

What user reviews are available for Akamai?

We have received consistently positive user reviews on platforms like Trustpilot and G2, highlighting our reliability, performance, and customer service.

Are there any current promotions or discounts on hosting services?

Yes, we offer regular promotions and discounts on our hosting packages. Visit our website or contact our sales team for the latest offers.

Can you help me transfer my existing website to Akamai?

Yes, our migration experts can seamlessly transfer your existing website to our servers, ensuring minimal downtime and data loss.

What is the minimum contract period for hosting services?

We offer flexible contract periods to suit your business needs. Our monthly hosting plans have no minimum contract period, while annual plans offer discounts for long-term commitments.

Does Akamai provide SSL certificates for website security?

Yes, we offer free SSL certificates with all our hosting plans, ensuring your website is encrypted and secure for visitors.

Payment method

PayPal is accepted at Akamai
Visa is accepted at Akamai
MasterCard is accepted at Akamai
Amex is accepted at Akamai
American Express is accepted at Akamai
Google Pay is accepted at Akamai

Akamai's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Akamai's Coupons

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No promotions currently available for users in United States.
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At this time, we have not found any offers from Akamai that apply to your country.