Review Active.by 2024
Active.by presents itself as a web hosting provider catering to Belarusian audiences. While information specifically targeting experienced users like webmasters and system administrators is limited on their main website, let's break down some key aspects based on available details and what seasoned users typically prioritize:
Hosting Plans & Prices: Active.by seems to offer shared hosting, VPS, and dedicated server options. However, a lack of transparency in pricing is immediately apparent. Experienced users often seek detailed pricing breakdowns for different server configurations, resource allocations, and contract lengths – details that are missing on their readily accessible pages.
Ease of Use: The website itself lacks the polish and user-friendliness expected in today's competitive market. While their target audience might be familiar with hosting basics, clear navigation, informative documentation, and intuitive control panels are crucial for seamless management, regardless of expertise.
Performance, Security, Server Speed & Data Center: Critical information regarding server infrastructure, uptime guarantees, security protocols (like DDoS protection), and data center locations is glaringly absent. For experienced users, these factors are non-negotiable when evaluating a hosting provider. Transparency builds trust, and the lack of it raises red flags.
Customer Support: While Active.by lists contact information, details about their support channels (live chat, ticketing system, phone), response times, and availability are unclear. Experienced users often need quick, reliable support to address technical issues promptly, making this a significant concern.
Overall Impression: For experienced users accustomed to detailed information and transparent offerings, Active.by's current online presence falls short. The lack of clarity on pricing, server infrastructure, and performance metrics makes it difficult to recommend them confidently. While they might offer suitable services, their communication needs to prioritize clarity and detail to attract and retain tech-savvy clientele.
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Active.by's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 2.5 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Active.by's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 2.5 | Somewhat credible - Active.by generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
| Price | 2.5 | Fair value for money - The pricing of Active.by is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - Active.by offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Active.by as your hosting platform.
Positives
- Fast and reliable internet speeds
- Unlimited data plans
- 24/7 customer support
- Competitive pricing
- Easy online account management
Negatives
- Limited availability in some areas
- Occasional outages
- Can be expensive for certain plans
