Active24 Review

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Active24, a reputable web hosting provider, has garnered a loyal customer base with its exceptional service and reliability. According to Trustpilot reviews, Active24 boasts a 4.4-star rating based on over 1,600 reviews, indicating high customer satisfaction. The company's data centers are strategically located in Europe, ensuring optimal performance and uptime for websites hosted on their servers. Active24 offers a comprehensive range of hosting solutions tailored to various business needs, including shared hosting, VPS hosting, and dedicated servers, empowering customers with flexibility and scalability options.

About Active24:
Owner/CEO:
Arne Debus (Founder and CEO)
Established:
1998
Email:
N/A
Address:
Richard-Reitzner-Allee 17, 33102 Paderborn, Germany
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.6/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Active24 2024

Active24 Review: A Deep Dive for Experienced Users

Active24 is a well-established European hosting provider catering to a diverse clientele, from individuals to large businesses. This review dives deep into their offerings, focusing on aspects crucial for experienced web professionals, webmasters, and system administrators.

Hosting Plans and Pricing: Active24 offers a standard range of hosting solutions, including shared hosting, VPS, and dedicated servers. Their shared hosting packages might feel somewhat limited for seasoned users with resource-intensive websites, lacking the highly customizable options some competitors provide. Pricing falls within the industry average, though it's not the cheapest available.

Ease of Use: Experienced users will appreciate the familiar cPanel control panel, making website management straightforward. However, some advanced features might require navigating through different sections, which could feel slightly less streamlined compared to more modern interfaces.

Performance and Server Speed: Active24 generally delivers decent performance for standard websites. Their data centers are primarily located in Europe, which is advantageous for targeting European audiences. However, users targeting global audiences might experience slightly slower loading times in other regions. For mission-critical applications requiring top-tier performance, their VPS or dedicated server options, potentially with a CDN, would be more suitable.

Security: Active24 provides basic security measures like SSL certificates and daily backups with their hosting plans. Advanced users seeking more robust security features, like web application firewalls (WAF) or DDoS protection, might need to explore additional paid options or rely on third-party solutions.

Customer Support: Support is available via email, phone, and live chat. While response times are generally reasonable, some users have reported occasional inconsistencies in the technical expertise of the support staff.

Data Centers: With data centers primarily based in Europe, Active24 ensures data sovereignty compliance for European users. However, the lack of data center options in other geographical regions might be a limiting factor for globally-oriented projects.

Final Verdict: Active24 presents a mixed bag for seasoned users. While the platform offers the essential tools for managing websites effectively, some aspects like advanced security features and potentially limited performance for global audiences might require further consideration. For European-focused projects with moderate resource needs, Active24 could serve as a reliable option. However, users seeking cutting-edge features and top-tier performance might find other providers more suitable.

Active24

Active24, a reputable web hosting provider, has garnered a loyal customer base with its exceptional service and reliability. According to Trustpilot reviews, Active24 boasts a 4.4-star rating based on over 1,600 reviews, indicating high customer satisfaction. The company's data centers are strategically located in Europe, ensuring optimal performance and uptime for websites hosted on their servers. Active24 offers a comprehensive range of hosting solutions tailored to various business needs, including shared hosting, VPS hosting, and dedicated servers, empowering customers with flexibility and scalability options.
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Active24's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.8 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Active24's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.6 Mostly credible - Active24 consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.5 Good - Easy to Use: Active24 is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.7 Affordable - The pricing of Active24 is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.6 Good discount - Active24 offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Active24 as your hosting platform.

Positives

  • Fast and reliable internet speeds
  • Competitive pricing
  • Excellent customer service
  • Wide range of plans to choose from
  • No data caps or throttling

Negatives

  • Limited availability in some areas
  • May be more expensive than some competitors
  • Can experience occasional outages

Interesting facts

Active24 is a subsidiary of KPN, one of the largest telecommunications providers in Europe.
The company has been providing internet service in the Netherlands since 1998.
Active24 has a strong commitment to customer satisfaction, with a 99% customer satisfaction rating.

Active24's FAQs

How do I register a domain with Active24?

To register a domain with Active24, visit our website and search for the domain name you want. If it's available, follow the on-screen instructions to complete the registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How do I get support for my Active24 account?

Our dedicated support team is available 24/7 via live chat, phone, or email. Contact us for any assistance you need.

Do you offer any promotions or discounts?

Yes, we frequently run promotions and offer discounts on our services. Check our website for the latest offers.

What are the features included in your hosting plans?

Our hosting plans come with unlimited storage, bandwidth, free SSL certificates, and 99.9% uptime guarantee.

Can I transfer my existing domain to Active24?

Yes, you can easily transfer your existing domain to Active24. We will provide guidance and assistance throughout the process.

How do I set up a website with your hosting services?

We offer an intuitive cPanel dashboard that makes it easy to manage your website, install applications, and create email accounts.

What is your refund policy?

We offer a 30-day money-back guarantee for our hosting plans. If you're not satisfied with our services, you can request a refund within 30 days of purchase.

Do you provide email hosting with your hosting plans?

Yes, our hosting plans include professional email hosting with unlimited email accounts and anti-spam protection.

Active24's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Active24's Coupons

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