1st Domains Review 2026

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1st Domains, established in 2003, is a leading provider of web hosting solutions known for its reliability and customer-centric approach. With over 20 years of experience, the company has garnered a strong reputation in the industry, as evidenced by positive reviews from its customers. 1st Domains prides itself on delivering exceptional customer service, with a dedicated support team available 24/7 to assist clients with any queries or technical issues. The company's commitment to customer satisfaction is reflected in its loyal clientele, many of whom have been with 1st Domains for multiple years.

About 1st Domains:
Owner/CEO:
Name.com, Inc.
Established:
1997
Address:
9691 Irvine Center Drive, Irvine, CA 92618, USA
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Average coupon
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

1st Domains

1st Domains, established in 2003, is a leading provider of web hosting solutions known for its reliability and customer-centric approach. With over 20 years of experience, the company has garnered a strong reputation in the industry, as evidenced by positive reviews from its customers. 1st Domains prides itself on delivering exceptional customer service, with a dedicated support team available 24/7 to assist clients with any queries or technical issues. The company's commitment to customer satisfaction is reflected in its loyal clientele, many of whom have been with 1st Domains for multiple years.
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Pros and Cons

Here are the pros and cons of using 1st Domains as your hosting platform.

Positives

Free domain registration
Variety of hosting plans
User-friendly interface
24/7 customer support
Reliable uptime

Negatives

Limited server locations
Inconsistent support quality
Higher renewal costs
Lack of advanced features
Occasional slow loading times

Interesting facts

Discover the unique features that make 1st Domains stand out

Offers both shared and VPS hosting

Provides website builder tool

Supports multiple programming languages

Includes free SSL certificate

Has a knowledge base for self-help

1st Domains's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

1st Domains generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
3.8 /5 Mostly credible

1st Domains is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
4.2 /5 Excellent

We find 1st Domains extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
4.5 /5 Excellent

We rate 1st Domains excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
3.5 /5 Affordable

1st Domains is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
3 /5 Average coupon

1st Domains has average promotions. Deals exist, but they may change often, be limited to specific plans, or require careful reading. Coupons sometimes stack poorly with other offers, and the renewal price may reduce the long-term value. Still, patients users can find decent savings.

Other Factors
4 /5 Good

We give 1st Domains a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

1st Domains's FAQs

How do I register a domain name with 1st Domains?

You can register a domain name through our website or by contacting our support team. We offer a wide range of domain extensions to choose from, and our registration process is quick and easy.

What forms of payment does 1st Domains accept?

We accept credit cards, PayPal, and bank transfers. We also offer a variety of payment plans to fit your budget.

How can I contact 1st Domains support?

You can contact our support team 24/7 by phone, email, or live chat. We are always here to help you with any questions or issues you may have.

Does 1st Domains offer any promotions or discounts?

Yes, we offer a variety of promotions and discounts throughout the year. Be sure to check our website or sign up for our newsletter to stay updated on the latest offers.

What is your domain renewal policy?

Your domain will renew automatically on the expiration date. You will receive an email reminder prior to the renewal date, and you can cancel your renewal at any time.

Can I transfer my domain to 1st Domains?

Yes, you can transfer your domain to 1st Domains from another registrar. The transfer process is simple and takes only a few days.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee on all of our hosting plans. This means that your website will be up and running at least 99.9% of the time.

Do you offer SSL certificates?

Yes, we offer SSL certificates from leading providers such as Comodo and GeoTrust. SSL certificates encrypt your website traffic and protect your visitors' data.

What is your refund policy?

We offer a 30-day money-back guarantee on all of our hosting plans. If you are not satisfied with our service for any reason, you can cancel your plan and receive a full refund.

1st Domains's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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1st Domains's Coupons

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No promotions currently available for users in United States.
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