1st Domains Review 2026

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1st Domains, established in 2003, is a leading provider of web hosting solutions known for its reliability and customer-centric approach. With over 20 years of experience, the company has garnered a strong reputation in the industry, as evidenced by positive reviews from its customers. 1st Domains prides itself on delivering exceptional customer service, with a dedicated support team available 24/7 to assist clients with any queries or technical issues. The company's commitment to customer satisfaction is reflected in its loyal clientele, many of whom have been with 1st Domains for multiple years.

About 1st Domains:
Owner/CEO:
Name.com, Inc.
Established:
1997
Address:
9691 Irvine Center Drive, Irvine, CA 92618, USA
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Average coupon
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

1st Domains

1st Domains, established in 2003, is a leading provider of web hosting solutions known for its reliability and customer-centric approach. With over 20 years of experience, the company has garnered a strong reputation in the industry, as evidenced by positive reviews from its customers. 1st Domains prides itself on delivering exceptional customer service, with a dedicated support team available 24/7 to assist clients with any queries or technical issues. The company's commitment to customer satisfaction is reflected in its loyal clientele, many of whom have been with 1st Domains for multiple years.
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Pros and Cons

Here are the pros and cons of using 1st Domains as your hosting platform.

Positives

Free domain registration
Variety of hosting plans
User-friendly interface
24/7 customer support
Reliable uptime

Negatives

Limited server locations
Inconsistent support quality
Higher renewal costs
Lack of advanced features
Occasional slow loading times

Interesting facts

Discover the unique features that make 1st Domains stand out

Offers both shared and VPS hosting

Provides website builder tool

Supports multiple programming languages

Includes free SSL certificate

Has a knowledge base for self-help

1st Domains's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from 1st Domains include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.8 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support 1st Domains. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
4.2 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with 1st Domains. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.5 /5 Excellent

Support is consistently responsive and capable. With 1st Domains, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from 1st Domains offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with 1st Domains, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
4 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that 1st Domains states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

1st Domains's FAQs

How do I register a domain name with 1st Domains?

You can register a domain name through our website or by contacting our support team. We offer a wide range of domain extensions to choose from, and our registration process is quick and easy.

What forms of payment does 1st Domains accept?

We accept credit cards, PayPal, and bank transfers. We also offer a variety of payment plans to fit your budget.

How can I contact 1st Domains support?

You can contact our support team 24/7 by phone, email, or live chat. We are always here to help you with any questions or issues you may have.

Does 1st Domains offer any promotions or discounts?

Yes, we offer a variety of promotions and discounts throughout the year. Be sure to check our website or sign up for our newsletter to stay updated on the latest offers.

What is your domain renewal policy?

Your domain will renew automatically on the expiration date. You will receive an email reminder prior to the renewal date, and you can cancel your renewal at any time.

Can I transfer my domain to 1st Domains?

Yes, you can transfer your domain to 1st Domains from another registrar. The transfer process is simple and takes only a few days.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee on all of our hosting plans. This means that your website will be up and running at least 99.9% of the time.

Do you offer SSL certificates?

Yes, we offer SSL certificates from leading providers such as Comodo and GeoTrust. SSL certificates encrypt your website traffic and protect your visitors' data.

What is your refund policy?

We offer a 30-day money-back guarantee on all of our hosting plans. If you are not satisfied with our service for any reason, you can cancel your plan and receive a full refund.

1st Domains's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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1st Domains's Coupons

We have been making daily efforts to identify and update the best valid coupons from 1st Domains available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from 1st Domains that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.