XServer Review 2026

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XServer, renowned in Japan for its exceptional web hosting services, boasts an impressive 20-year track record and an outstanding reputation among its vast customer base. As the largest domestic hosting provider, XServer has earned the trust of over 1.7 million websites, solidifying its position as a reliable and respected industry leader. With its unwavering commitment to customer satisfaction, XServer consistently receives high praise and positive feedback for its technical expertise, unparalleled support, and feature-rich offerings.

About XServer:
Owner/CEO:
XREA Co., Ltd.
Established:
2001
Email:
N/A
Address:
Japan
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Good
Price Very affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

XServer

XServer, renowned in Japan for its exceptional web hosting services, boasts an impressive 20-year track record and an outstanding reputation among its vast customer base. As the largest domestic hosting provider, XServer has earned the trust of over 1.7 million websites, solidifying its position as a reliable and respected industry leader. With its unwavering commitment to customer satisfaction, XServer consistently receives high praise and positive feedback for its technical expertise, unparalleled support, and feature-rich offerings.
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Pros and Cons

Here are the pros and cons of using XServer as your hosting platform.

Positives

High uptime
Fast loading speeds
Good customer support
Scalable resources
User-friendly interface

Negatives

Higher pricing
Limited storage on basic plans
Occasional server issues
Complex setup for advanced features
Inconsistent support quality

Interesting facts

Discover the unique features that make XServer stand out

Offers free SSL certificates

Provides daily backups

Supports multiple programming languages

Has a global network of servers

Offers a money-back guarantee

XServer's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from XServer include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.2 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With XServer, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
3.8 /5 Good

Most users will find the platform fairly easy to use. With XServer, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.9 /5 Good

Support is generally dependable for everyday needs. Many providers like XServer offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
4.5 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With XServer, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4 /5 Good discount

Discounts are usually practical and easy to apply. For XServer, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for XServer may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

XServer's FAQs

How do I register a domain name with XServer?

Visit our website, search for your desired domain, and follow the registration process.

What are the payment methods accepted by XServer?

We accept various payment methods including credit cards, debit cards, and PayPal.

How can I get support from XServer?

Our 24/7 support team is available via live chat, phone, and email.

Does XServer offer any promotions or discounts?

Yes, we frequently offer promotions and discounts on domain registrations and hosting packages.

What are the features included with XServer hosting plans?

Our hosting plans come with unlimited storage, bandwidth, email accounts, and support for various CMS platforms.

How can I upgrade or downgrade my hosting plan?

You can upgrade or downgrade your plan at any time through our control panel.

What is the difference between shared hosting and dedicated hosting?

Shared hosting shares server resources with other websites, while dedicated hosting provides exclusive access to a dedicated server.

How do I transfer my website to XServer?

We offer free website transfer services to make it easy to switch to our platform.

Is XServer HIPAA-compliant for healthcare websites?

Yes, we offer HIPAA-compliant hosting services to ensure the security and privacy of healthcare data.

XServer's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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XServer's Coupons

We have been making daily efforts to identify and update the best valid coupons from XServer available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from XServer that apply to your country.

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