VTM Group Review 2026

User reviews (0)
VTM Group, established in 1999, is a renowned web hosting provider with an impressive reputation in the industry. With data centers globally, VTM Group has garnered a solid customer base. Trustpilot reviews showcase an average rating of 4.5/5 stars, indicating customer satisfaction with their services. VTM Group caters to a diverse clientele ranging from small businesses to large enterprises, offering various hosting solutions, including shared hosting, VPS hosting, and dedicated servers.

About VTM Group:
Owner/CEO:
VTM Group Limited
Established:
2001
Email:
N/A
Address:
3-5 Prescot Street, London, E1 8BB, United Kingdom
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.6/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Fair value for money
Promotion Small discount
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 27 August 2025

VTM Group

VTM Group, established in 1999, is a renowned web hosting provider with an impressive reputation in the industry. With data centers globally, VTM Group has garnered a solid customer base. Trustpilot reviews showcase an average rating of 4.5/5 stars, indicating customer satisfaction with their services. VTM Group caters to a diverse clientele ranging from small businesses to large enterprises, offering various hosting solutions, including shared hosting, VPS hosting, and dedicated servers.
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Pros and Cons

Here are the pros and cons of using VTM Group as your hosting platform.

Positives

Reliable uptime
Fast loading speeds
Good customer support
Scalable resources
Competitive pricing

Negatives

Limited server locations
Occasional technical issues
Complex control panel
Inconsistent support quality
Lack of advanced features

Interesting facts

Discover the unique features that make VTM Group stand out

Offers shared, VPS, and dedicated hosting

Provides domain registration services

Has a knowledge base for self-help

Uses SSD storage

Offers a money-back guarantee

VTM Group's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

A practical, modern feature bundle is usually available. Many plans from VTM Group include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.5 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With VTM Group, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
3.5 /5 Good

Most users will find the platform fairly easy to use. With VTM Group, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.7 /5 Excellent

Support is consistently responsive and capable. With VTM Group, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, VTM Group has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2 /5 Small discount

Promotion value can be limited. With VTM Group, coupons may be inconsistent, heavily restricted, or difficult to verify, and checkout may not clearly show the true final cost. Discount messaging can feel more like marketing than real savings.

Other Factors
4 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that VTM Group states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

VTM Group's FAQs

How do I register a domain name with VTM Group?

Visit our website, search for your desired domain name, and follow the simple registration process.

What payment options are accepted?

We accept major credit cards, PayPal, and bank transfers.

What is the cost of domain registration?

The cost varies depending on the domain extension and registration period. Check our website for current pricing.

How do I access my domain's control panel?

After registration, you will receive an email with instructions on how to access your account and control panel.

Can I transfer my domain to VTM Group?

Yes, we offer domain transfer services. Contact our support team for assistance.

What web hosting plans do you offer?

We provide a range of web hosting plans to suit different website needs, from shared hosting to dedicated servers.

How do I choose the right web hosting plan?

Consider your website's traffic, storage requirements, and other features to determine the best plan for your needs. Our team can guide you in making the right choice.

What is your customer support availability?

Our support team is available 24/7 via phone, email, and live chat.

Do you offer any special promotions or discounts?

Yes, we regularly offer promotions and discounts for both domain registration and web hosting services. Visit our website or subscribe to our newsletter to stay updated.

VTM Group's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

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VTM Group's Coupons

We have been making daily efforts to identify and update the best valid coupons from VTM Group available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from VTM Group that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.