VTM Group Review 2026

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VTM Group, established in 1999, is a renowned web hosting provider with an impressive reputation in the industry. With data centers globally, VTM Group has garnered a solid customer base. Trustpilot reviews showcase an average rating of 4.5/5 stars, indicating customer satisfaction with their services. VTM Group caters to a diverse clientele ranging from small businesses to large enterprises, offering various hosting solutions, including shared hosting, VPS hosting, and dedicated servers.

About VTM Group:
Owner/CEO:
VTM Group Limited
Established:
2001
Email:
N/A
Address:
3-5 Prescot Street, London, E1 8BB, United Kingdom
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.6/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Fair value for money
Promotion Small discount
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 27 August 2025

VTM Group

VTM Group, established in 1999, is a renowned web hosting provider with an impressive reputation in the industry. With data centers globally, VTM Group has garnered a solid customer base. Trustpilot reviews showcase an average rating of 4.5/5 stars, indicating customer satisfaction with their services. VTM Group caters to a diverse clientele ranging from small businesses to large enterprises, offering various hosting solutions, including shared hosting, VPS hosting, and dedicated servers.
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Pros and Cons

Here are the pros and cons of using VTM Group as your hosting platform.

Positives

Reliable uptime
Fast loading speeds
Good customer support
Scalable resources
Competitive pricing

Negatives

Limited server locations
Occasional technical issues
Complex control panel
Inconsistent support quality
Lack of advanced features

Interesting facts

Discover the unique features that make VTM Group stand out

Offers shared, VPS, and dedicated hosting

Provides domain registration services

Has a knowledge base for self-help

Uses SSD storage

Offers a money-back guarantee

VTM Group's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

VTM Group generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
4.5 /5 Trustworthy

We consider VTM Group highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
3.5 /5 Good

VTM Group is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
4.7 /5 Excellent

We rate VTM Group excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
2.5 /5 Fair value for money

VTM Group has average pricing. The entry price may look cheap, but the real value depends on plan limits and paid add-ons. Renewal pricing can be higher, and users may need to upgrade sooner than expected. It can still be worth it if you choose the right plan and understand what’s included.

Promotions
2 /5 Small discount

VTM Group weak on promotions. Coupons are hard to find, inconsistent, or come with many restrictions. Checkout may not clearly show the final cost, and “discount” messaging can feel more like marketing than real savings. Users may need to contact support to confirm promo validity.

Other Factors
4 /5 Good

We give VTM Group a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

VTM Group's FAQs

How do I register a domain name with VTM Group?

Visit our website, search for your desired domain name, and follow the simple registration process.

What payment options are accepted?

We accept major credit cards, PayPal, and bank transfers.

What is the cost of domain registration?

The cost varies depending on the domain extension and registration period. Check our website for current pricing.

How do I access my domain's control panel?

After registration, you will receive an email with instructions on how to access your account and control panel.

Can I transfer my domain to VTM Group?

Yes, we offer domain transfer services. Contact our support team for assistance.

What web hosting plans do you offer?

We provide a range of web hosting plans to suit different website needs, from shared hosting to dedicated servers.

How do I choose the right web hosting plan?

Consider your website's traffic, storage requirements, and other features to determine the best plan for your needs. Our team can guide you in making the right choice.

What is your customer support availability?

Our support team is available 24/7 via phone, email, and live chat.

Do you offer any special promotions or discounts?

Yes, we regularly offer promotions and discounts for both domain registration and web hosting services. Visit our website or subscribe to our newsletter to stay updated.

VTM Group's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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VTM Group's Coupons

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No promotions currently available for users in United States.
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