Author:
Pimploy Sinakorn
Last updated: 27 August 2025
VTM Group
VTM Group, established in 1999, is a renowned web hosting provider with an impressive reputation in the industry. With data centers globally, VTM Group has garnered a solid customer base. Trustpilot reviews showcase an average rating of 4.5/5 stars, indicating customer satisfaction with their services. VTM Group caters to a diverse clientele ranging from small businesses to large enterprises, offering various hosting solutions, including shared hosting, VPS hosting, and dedicated servers.
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VTM Group's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.8 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. VTM Group's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4.5 | Mostly credible - VTM Group consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 3.5 | Good - Easy to Use: VTM Group is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 4.7 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 2.5 | Fair value for money - The pricing of VTM Group is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2 | Small discount - VTM Group offers infrequent promotions. Their promotions are not very attractive and have limited reach. There are few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is somewhat limited. They do not offer many rewards programs, loyalty programs, discounts, or special offers. |
| Other Factors | 4 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using VTM Group as your hosting platform.
Positives
- Reliable uptime
- Fast loading speeds
- Good customer support
- Scalable resources
- Competitive pricing
Negatives
- Limited server locations
- Occasional technical issues
- Complex control panel
- Inconsistent support quality
- Lack of advanced features
Interesting facts
Offers shared, VPS, and dedicated hosting
Provides domain registration services
Has a knowledge base for self-help
Uses SSD storage
Offers a money-back guarantee
VTM Group's FAQs
VTM Group's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
