Up Review 2026

User reviews (0)
Up is a renowned web hosting company with an impressive reputation. According to data from independent review websites, Up consistently receives high ratings for reliability, customer support, and performance. Up serves a diverse customer base, including small businesses, individuals, and large enterprises, and has a proven track record of providing reliable hosting solutions. The company's commitment to excellence has earned it accolades and industry recognition, making it a trusted choice for businesses seeking a dependable and professional hosting provider.

About Up:
Owner/CEO:
UpCloud Technologies Oy
Established:
2011
Address:
Helsinki, Finland
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Up

Up is a renowned web hosting company with an impressive reputation. According to data from independent review websites, Up consistently receives high ratings for reliability, customer support, and performance. Up serves a diverse customer base, including small businesses, individuals, and large enterprises, and has a proven track record of providing reliable hosting solutions. The company's commitment to excellence has earned it accolades and industry recognition, making it a trusted choice for businesses seeking a dependable and professional hosting provider.
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Pros and Cons

Here are the pros and cons of using Up as your hosting platform.

Positives

Fast loading times
Reliable uptime
Good customer support
User-friendly interface
Scalable resources

Negatives

Higher pricing
Limited storage on basic plans
Lack of advanced features
Inconsistent performance
Occasional downtime

Interesting facts

Discover the unique features that make Up stand out

Offers a variety of hosting options

Provides free SSL certificates

Has a money-back guarantee

Uses SSD storage

Offers daily backups

Up's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Up include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.8 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Up. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
4.2 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Up. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.5 /5 Excellent

Support is consistently responsive and capable. With Up, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from Up offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with Up, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Up may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Up's FAQs

How do I register a domain with Up?

Visit our website, enter your desired domain name, and follow the prompts to complete the registration process.

What payment methods does Up accept?

We accept all major credit cards, PayPal, and bank transfers.

How can I contact Up's customer support team?

You can reach our team via live chat, email, or phone 24/7.

Does Up offer any discounts or promotions?

Yes, we offer various promotions throughout the year. Check our website or social media pages for the latest deals.

What is the uptime guarantee for Up's hosting services?

We offer a 99.9% uptime guarantee, ensuring your website is accessible and online nearly all the time.

How much does it cost to transfer my domain to Up?

Domain transfers are typically free when you purchase hosting services from us.

Can Up help me migrate my website to a new hosting provider?

Yes, our technical team can assist you with the migration process to ensure a seamless transition.

What is Up's policy on website security?

We prioritize website security by implementing SSL certificates, malware scanning, and regular updates to protect your data and reputation.

How do I access my domain management console with Up?

After registering your domain, you will receive login credentials to access our domain management console, where you can manage your domain settings.

Up's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

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Up's Coupons

We have been making daily efforts to identify and update the best valid coupons from Up available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Up that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.