Sonera Review 2026

User reviews (0)
Sonera, now part of Telia Company, is a reputable web hosting provider headquartered in Finland with a global presence. Established in 1995, the company has a proven track record of providing reliable and high-performance hosting services to customers worldwide. According to online data, Sonera boasts an extensive customer base, including multinational corporations, small businesses, and individuals, attesting to its trustworthiness and customer satisfaction.

About Sonera:
Owner/CEO:
N/A
Address:
N/A
Servers Locations:
  • Data centrer in at
    Austria
  • Data centrer in de
    Germany
  • Data centrer in dk
    Denmark
  • Data centrer in fi
    Finland
  • Data centrer in fr
    France
  • Data centrer in gb
    United Kingdom
  • Data centrer in no
    Norway
  • Show all
Servers Locations: 10
  • Austria
    Austria
  • Germany
    Germany
  • Denmark
    Denmark
  • Finland
    Finland
  • France
    France
  • United Kingdom
    United Kingdom
  • Norway
    Norway
  • Poland
    Poland
  • Sweden
    Sweden
  • United States
    United States
Customer Support: 0
No live chat
United States
Service Available
3.9/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Good
Price Affordable
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Sonera

Sonera, now part of Telia Company, is a reputable web hosting provider headquartered in Finland with a global presence. Established in 1995, the company has a proven track record of providing reliable and high-performance hosting services to customers worldwide. According to online data, Sonera boasts an extensive customer base, including multinational corporations, small businesses, and individuals, attesting to its trustworthiness and customer satisfaction.
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Pros and Cons

Here are the pros and cons of using Sonera as your hosting platform.

Positives

Established brand
Wide range of services
Local support
Good network infrastructure

Negatives

Potentially higher prices
Customer service issues reported
Limited server locations
Complex service packages

Interesting facts

Discover the unique features that make Sonera stand out

Part of Telia Company

Focus on Finnish market

Offers both hosting and connectivity

Has been in the market for a long time

Sonera's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.5 /5 Good

A practical, modern feature bundle is usually available. Many plans from Sonera include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.5 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Sonera, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4 /5 Good

Most users will find the platform fairly easy to use. With Sonera, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4 /5 Good

Support is generally dependable for everyday needs. Many providers like Sonera offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from Sonera offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with Sonera, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Sonera may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Sonera's FAQs

How do I register a domain name with Sonera?

Visit our website and follow the simple steps to choose your desired domain name and complete the registration process.

What are the payment options available for domain registration and hosting services?

We accept various payment methods, including credit cards, PayPal, and bank transfers.

How do I get support for my Sonera account?

Our dedicated support team is available 24/7 via phone, live chat, and email to assist you with any queries or technical issues.

Does Sonera offer any promotions or discounts for new customers?

Yes, we frequently run promotions and offer discounts on domain registration and hosting plans. Check our website or social media channels for the latest deals.

How can I transfer my domain name to Sonera?

We make it easy to transfer your domain name to our servers. Simply unlock your domain at your current registrar and provide the necessary information to initiate the transfer.

What hosting plans does Sonera offer?

We offer a range of hosting plans, including shared hosting, VPS hosting, and dedicated servers, to cater to different website needs and traffic volumes.

How do I upgrade or downgrade my hosting plan?

Contact our support team or access your account dashboard to upgrade or downgrade your hosting plan as per your requirements.

Can I use a website builder with Sonera's hosting services?

Yes, we provide cPanel with our hosting plans, which includes various website builders such as WordPress and Joomla.

What are the system requirements for hosting my website with Sonera?

Our hosting plans support PHP, MySQL, and cPanel and require your website files to be written in HTML, CSS, JavaScript, or similar web programming languages.

User reviews (0)

User reviews of Sonera

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Sonera's Coupons

We have been making daily efforts to identify and update the best valid coupons from Sonera available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Sonera that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.