SmartApe Review 2026

User reviews (0)
SmartApe is a reputable web hosting company that has been in business for over 10 years. It is known for its affordable prices, reliable service, and customer-centric approach. According to customer reviews and industry reports, SmartApe consistently ranks highly in terms of uptime, speed, and technical support. The company's customer base is diverse, ranging from small businesses to large enterprises and individuals. SmartApe offers a variety of hosting plans to suit different needs, including shared hosting, VPS hosting, and dedicated hosting.

About SmartApe:
Owner/CEO:
SmartApe
Established:
2011
Address:
1201 Pennsylvania Ave. NW, Suite 400, Washington, DC 20004
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
2.5/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 03 January 2025

SmartApe

SmartApe is a reputable web hosting company that has been in business for over 10 years. It is known for its affordable prices, reliable service, and customer-centric approach. According to customer reviews and industry reports, SmartApe consistently ranks highly in terms of uptime, speed, and technical support. The company's customer base is diverse, ranging from small businesses to large enterprises and individuals. SmartApe offers a variety of hosting plans to suit different needs, including shared hosting, VPS hosting, and dedicated hosting.
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Pros and Cons

Here are the pros and cons of using SmartApe as your hosting platform.

Positives

Fast loading times
Reliable uptime
Good customer support
User-friendly interface
Scalable resources

Negatives

Higher pricing
Limited storage on basic plans
Occasional server issues
Complex setup for advanced features
Lack of phone support

Interesting facts

Discover the unique features that make SmartApe stand out

Free domain registration

Daily backups

SSD storage

Multiple server locations

Free SSL certificate

SmartApe's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
2.5 /5 Average

The platform is often “good enough” for simple sites. Most people will find basic hosting, SSL, and a control panel with SmartApe, while extras like automatic backups, enhanced security, or performance features (for example, caching) may be limited to certain plans. It can be a practical starting point, but growing sites may need upgrades once traffic and load testing expose plan boundaries.

Reliability
2.5 /5 Somewhat credible

Overall reliability can look mixed but workable. In many cases, SmartApe appears operational, yet scale and long-term consistency may be harder to verify, and customer feedback can be uneven. Typical results are acceptable but not strong: uptime often around 99.9%–99.95%, mid-range TTFB (commonly p50 ~400–700ms and p95 up to ~1500ms), and moderate degradation in load tests (errors frequently around ~1%–3%) at higher concurrency. For business-critical use, extra monitoring and contingency planning are recommended.

User Experience
2.5 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate SmartApe once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.5 /5 Average

Support is usually reachable, but quality and speed can vary. For SmartApe, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, SmartApe has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with SmartApe, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for SmartApe may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

SmartApe's FAQs

How do I register a domain with SmartApe?

Visit our website and search for the desired domain name. Select the extension and complete the registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How much does domain registration cost?

The cost varies depending on the domain extension. Please refer to our pricing page for details.

Do you offer website hosting?

Yes, we provide a range of hosting plans to suit your needs, from shared hosting to dedicated servers.

How much does website hosting cost?

Hosting plans start from as low as $X per month. Check our website for the latest pricing information.

Do you provide 24/7 customer support?

Yes, our support team is available 24/7 via live chat, email, and phone.

How can I get a promotion on my domain registration or hosting?

Check our website for ongoing promotions and discounts. You can also sign up for our newsletter to receive exclusive offers.

Do you offer a money-back guarantee?

Yes, we offer a 30-day money-back guarantee on all domain registrations and hosting plans.

How do I transfer my domain to SmartApe?

Contact our support team for assistance with the transfer process. We will guide you through the necessary steps.

SmartApe's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

User reviews of SmartApe

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SmartApe's Coupons

We have been making daily efforts to identify and update the best valid coupons from SmartApe available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from SmartApe that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.