SiteLock Review 2026

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SiteLock, a global leader in cybersecurity, provides comprehensive website security solutions to protect businesses from online threats. With over 12 million protected websites, SiteLock's reputation for excellence is supported by industry recognition and customer testimonials. According to data from Trustpilot, SiteLock consistently receives high ratings from clients, with an average score of 4.5 out of 5. Customers praise SiteLock's easy-to-use interface, 24/7 support, and effective security measures that keep their websites safe and secure.

About SiteLock:
Owner/CEO:
Trustwave Holdings, Inc.
Established:
2008
Address:
11000 Westheimer Rd., Ste 900, Houston, TX 77042, United States
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.8/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Good discount
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

SiteLock

SiteLock, a global leader in cybersecurity, provides comprehensive website security solutions to protect businesses from online threats. With over 12 million protected websites, SiteLock's reputation for excellence is supported by industry recognition and customer testimonials. According to data from Trustpilot, SiteLock consistently receives high ratings from clients, with an average score of 4.5 out of 5. Customers praise SiteLock's easy-to-use interface, 24/7 support, and effective security measures that keep their websites safe and secure.
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Pros and Cons

Here are the pros and cons of using SiteLock as your hosting platform.

Positives

Daily malware scans
Automatic malware removal
Vulnerability patching
Web application firewall (WAF)
DDoS protection
CDN

Negatives

Can be expensive
May slow down website
False positives
Customer support issues
Not all features are included in basic plans

Interesting facts

Discover the unique features that make SiteLock stand out

Founded in 2008

Acquired by ABRY Partners in 2014

Offers website security solutions

Partners with web hosting providers

Claims to protect over 12 million websites

SiteLock's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

SiteLock generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
3.8 /5 Mostly credible

SiteLock is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
4 /5 Good

SiteLock is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
3.9 /5 Good

SiteLock generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing
3.5 /5 Affordable

SiteLock is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
3.7 /5 Good discount

SiteLock usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
4 /5 Good

We give SiteLock a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

SiteLock's FAQs

How do I register a domain with SiteLock?

Visit our website, search for your desired domain name, and follow the simple registration process.

What payment methods does SiteLock accept?

We accept major credit cards, PayPal, and wire transfers.

How can I contact SiteLock's support team?

You can reach our support team via phone, live chat, or email 24/7.

Does SiteLock offer any promotions for new customers?

Yes, we frequently offer exclusive discounts and promotions for first-time users.

How do I transfer my domain to SiteLock?

We provide easy-to-follow instructions for transferring your domain from another registrar to SiteLock.

What types of hosting does SiteLock offer?

We offer a range of hosting solutions including shared hosting, VPS hosting, and dedicated servers.

How do I set up my website on SiteLock's hosting?

Our hosting plans include a user-friendly control panel that makes it easy to install and manage your website.

Does SiteLock provide website security features?

Yes, our hosting plans come equipped with advanced security measures such as SSL certificates and malware protection.

What is the uptime guarantee for SiteLock's hosting?

We offer a 99.9% uptime guarantee for all our hosting services.

SiteLock's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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SiteLock's Coupons

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No promotions currently available for users in United States.
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At this time, we have not found any offers from SiteLock that apply to your country.