SiteHost New Zealand Review 2026

User reviews (0)
SiteHost is the largest New Zealand-owned web hosting provider, with four data centres across Auckland and Sydney, Australia. We’ve been in the hosting business since 2004 and we host thousands of websites for some of New Zealand’s biggest businesses. Our customer support has always been a big difference between us and the competition. Every company says it, but we mean it —...

About SiteHost New Zealand:
Owner/CEO:
Andrew and Andrea Smalley
Established:
2005
Email:
N/A
Address:
14 Waterloo Quadrant, Auckland CBD, 1010, New Zealand
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.6/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

SiteHost New Zealand

SiteHost is the largest New Zealand-owned web hosting provider, with four data centres across Auckland and Sydney, Australia. We’ve been in the hosting business since 2004 and we host thousands of websites for some of New Zealand’s biggest businesses. Our customer support has always been a big difference between us and the competition. Every company says it, but we mean it —...
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Pros and Cons

Here are the pros and cons of using SiteHost New Zealand as your hosting platform.

Positives

Local New Zealand based support
High-performance infrastructure
Wide range of services
Good uptime record

Negatives

Higher price point
Limited global server locations
Complex interface for beginners

Interesting facts

Discover the unique features that make SiteHost New Zealand stand out

Offers managed services

Provides custom solutions

Focus on business clients

SiteHost New Zealand's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

A practical, modern feature bundle is usually available. Many plans from SiteHost New Zealand include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.6 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support SiteHost New Zealand. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.9 /5 Good

Most users will find the platform fairly easy to use. With SiteHost New Zealand, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4 /5 Good

Support is generally dependable for everyday needs. Many providers like SiteHost New Zealand offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from SiteHost New Zealand offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with SiteHost New Zealand, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for SiteHost New Zealand may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

SiteHost New Zealand's FAQs

How do I register a domain name with SiteHost New Zealand?

Visit our website, search for your desired domain, and follow the on-screen instructions to complete the registration process.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.

How can I reach your customer support team?

Contact us via phone, email, or live chat during our business hours. Our support team is dedicated to resolving your queries promptly.

Do you offer any promotions or discounts?

Yes, we frequently run promotions and offer discounts on domain registrations and hosting plans. Check our website or social media pages for the latest offers.

What hosting plans do you offer?

We provide a range of hosting plans to meet different website requirements, including shared hosting, VPS hosting, and dedicated servers. Visit our website to explore our hosting options.

Can I transfer my website to your hosting platform?

Yes, our expert team can assist you with seamless website transfer from your current host.

What security measures do you implement?

We prioritize website security and employ multiple layers of protection, including SSL encryption, malware scanning, and regular security updates.

Do you offer any website building tools?

Yes, we provide user-friendly website builders to help you create and manage your website without coding knowledge.

Can I host multiple websites on one account?

Yes, our hosting plans allow you to host multiple websites under a single account, making website management convenient.

SiteHost New Zealand's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

User reviews of SiteHost New Zealand

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SiteHost New Zealand's Coupons

We have been making daily efforts to identify and update the best valid coupons from SiteHost New Zealand available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from SiteHost New Zealand that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.