Author:
Pimploy Sinakorn
Last updated: 21 August 2025
Servitel
Servitel, renowned for its exceptional web hosting services, boasts an impressive reputation in the industry. Trustpilot rates the company an impressive 4.5 out of 5 stars, based on over 1,000 customer reviews. Servitel's loyal customer base, including businesses of various sizes and individuals alike, speaks volumes about its reliability and the high quality of services provided.
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Servitel's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Servitel's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.8 | Mostly credible - Servitel consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.2 | Excellent - Extremely Easy to Use: Servitel is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 3.9 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.7 | Affordable - The pricing of Servitel is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.5 | Good discount - Servitel offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 3.6 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using Servitel as your hosting platform.
Positives
- Good uptime
- Responsive support
- Affordable plans
- User-friendly interface
Negatives
- Limited storage on basic plans
- Occasional slow loading times
- Lack of advanced features
- Inconsistent backup policy
Interesting facts
Offers shared, VPS, and dedicated hosting
Provides free SSL certificates
Has a knowledge base for self-help
Uses cPanel control panel
